AdminMihnea Ovidenie
(Admin, Adobe)
My feedback
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1 vote
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1 vote
Hello Andrea -
Have you had a chance to review the questions and steps suggested by Mihnea below? I’ve seen other reports from users where this issue was addressed by logging out and back into Creative Cloud app.
If you still see the issue post further.
Thanks!
Nina
Adobe XDAdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
Have some questions in addition to the ones already asked:
* what version of XD are you running?
* i assume you have OSX 10.11 but please confirm
* does the issue happen every time you start XD?
* are you signed in with a creative cloud account?
* are you able to create a new file and draw something there?Cheers,
M. -
190 votes
@Rahul: Does switching focus away and back to XD resolve? Right now that’s the only workaround we’ve found. I know it’s not ideal by any stretch. This is a top priority for us & MS. I’ll update this post with any new insights as they come available.
Thanks!
NinaAdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
I have some additional comments that might help us diagnose the issue:
* i assume you are running XD on High Sierra (please tell us if not)
* what XD version do you have installed?
* what Illustrator version do you have installed?
* when copy/paste stops working, you mentioned that you cannot copy/paste within XD itself, did i understand correctly? If yes, does this mean that you cannot copy/paste within the same XD file? Between 2 XD files opened at the same time?
* when copy/paste stops working, what happens if you restart XD? Can you copy/paste again?
* when copy/paste stops working, can you do the copy/paste from Illustrator into another application, like Photoshop for instance?Cheers,
M. -
24 votes
thank you for letting us know! I added it to our internal bug
AdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
Can you give us more details? What properties are missing upon import? Is there anything you can share privately with us?
Cheers,
M. -
1 vote
Hi again,
Can you share more info with us? Did it happen only once or multiple times?
Cheers,
M.AdminMihnea Ovidenie
(Admin, Adobe)
commented
Sorry to hear this!
I love love to explore it further and understand what happened. Would you mind sharing the SVG file/AI file privately with us so that we can take a closer look at it?
Cheers,
M. -
273 votes70 comments · Adobe XD: Feature Requests » 04 : Asset exporting · Flag idea as inappropriate… · Admin →AdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
Can you give us more information about your workflow? What are you trying to accomplish?
Cheers,
M.AdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
As you may know, XD has a feature called "Publish Design Specs". Would it be useful in your process of handover the information to the developers?
Cheers,
M. -
3 votes
Mihnea asked a couple of questions recently in a comment that you might have missed. We’d love to get your feedback!
AdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
I want to make sure i understand your issue properly:
Step1: you create a design in XD with several artboards
Step2: you export those artboards to a single PDF file and the order of artboard placement respects left-to-right-top-to-bottom order
Step3: you use the exported PDF in InDesign
Step4: you add/rearrange the artboards in the original XD file
Step5: you export again the artboards in the same single PDF file
Step6: you notice that the order of artboards in the final PDF, while respecting the left-to-right-top-to-bottom rule, is changed and that impacts your workflow with InDesignAssuming i understood your workflow properly (please correct if i am wrong), my first question is whether the exported artboards do not respect the rule left-to-right-top-to-bottom in Step 6. Based on your description, it looks like you want the order of exported artboards to be different than left-to-right-top-to-bottom. Some users mentioned they would like artboards to be placed in the order of creation, is this something you would like as well?
Cheers,
M. -
267 votesfeature-started · 12 comments · Adobe XD: Feature Requests » 06 : Integration with other tools · Flag idea as inappropriate… · Admin →AdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
We invested a good amount of effort in SVG import on both platforms - Mac and Win. What are the missing features from SVG import that you feel we should invest time supporting them?
Cheers,
M. -
1 vote1 comment · Adobe XD: Feature Requests » 04 : Asset exporting · Flag idea as inappropriate… · Admin →AdminMihnea Ovidenie
(Admin, Adobe)
commented
Hi,
Thanks for reporting this. Can you please give us more details about the font family and the font size you are using to reproduce the issue?
Thank you,
Mihnea Ovidenie
Hi,
Can you give us more details about your environment please? OS version, XD version, AI version.
Does it happen for each AI file or just for some files?
Did it work previously for you and it stopped working after an update? If so, which update - OS, XD or AI?
Cheers,
M.