Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe)

My feedback

  1. 2 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)

      We’ll send you updates on this idea

      4 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →

      Hi,

      If that is the case I would say that it is Illustrator that is not able to import the drop shadow properly. XD exports it in a way that browsers are able to understand and, correct me if i am wrong, XD is also able to recognize the shadow if you try to import the SVG back.

      I wonder if the shadow exported from XD, the one you viewed in browsers, has the properties you expect from a shadow.

      Cheers,
      M.

      Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

      Hi,

      I wend ahead and I reported the issue to the Illustrator team.

      Cheers,
      M.

    • 2 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)

        We’ll send you updates on this idea

        2 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
        Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

        Hi,

        I want to make sure i understand your issue properly:
        Step1: you create a design in XD with several artboards
        Step2: you export those artboards to a single PDF file and the order of artboard placement respects left-to-right-top-to-bottom order
        Step3: you use the exported PDF in InDesign
        Step4: you add/rearrange the artboards in the original XD file
        Step5: you export again the artboards in the same single PDF file
        Step6: you notice that the order of artboards in the final PDF, while respecting the left-to-right-top-to-bottom rule, is changed and that impacts your workflow with InDesign

        Assuming i understood your workflow properly (please correct if i am wrong), my first question is whether the exported artboards do not respect the rule left-to-right-top-to-bottom in Step 6. Based on your description, it looks like you want the order of exported artboards to be different than left-to-right-top-to-bottom. Some users mentioned they would like artboards to be placed in the order of creation, is this something you would like as well?

        Cheers,
        M.

      • 1 vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)

          We’ll send you updates on this idea

          1 comment  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
          Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

          Hi,

          I assume from your post that you created a 1440x900 artboard and you wanted to export it as PNG for Web and from "Designed At" dropdown you selected 2x.

          In this case, the 2X exported version has the real size of the artboard, in your case 1440x900 and the 1x version has the half-size one.

          If you want to achieve 2880x1800 for PNG export, try to select 1x from "Designed At" dropdown.

          Hopefully i understood your issue correctly,
          Cheers,
          M.

          https://helpx.adobe.com/experience-design/help/export-design-assets.html

        • 198 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)

            We’ll send you updates on this idea

            Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

            Hi,

            We invested a good amount of effort in SVG import on both platforms - Mac and Win. What are the missing features from SVG import that you feel we should invest time supporting them?

            Cheers,
            M.

          • 2 votes
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)

              We’ll send you updates on this idea

              4 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
              Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

              Hi,

              I have some questions that may be give us some additional information in this case:
              * What is the path of the location where XD is trying to save the files?
              * Are you able to save in this location from another application?
              * Can you save XD files in a different location on your storage?
              * Can you share the file by using the sharing functionality exposed by XD?
              * Is this your first experience with XD - is this the first version of XD that you installed on that machine?
              * What version of Win10 do you have on your machine?

              Cheers,
              M.

            • 1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)

                We’ll send you updates on this idea

                1 comment  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

                Hi,

                What happens if you export an SVG file from your AI and then import the SVG file into XD without moving through clipboard?

                Cheers,
                M.

              • 2 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  3 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →

                  Sorry about the delay! Mihnea actually replied to you right after you posted the bug, so it would be great to find out some more details about this crash and if it still happens on our most recent release.

                  Thanks,

                  -Elaine

                  Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

                  Hi,

                  1. What XD version are you using and on which OS? Seeing Ctrl + S makes me think you are you Win10, but i want to confirm.
                  2. Can you share the XD file with us?
                  3. Would you be willing to enable crash dumps on your Win10 machines and share them with us so that we can understand the problem better?

                  @Neha Does it happen with any file?

                  Cheers,
                  M.

                • 2 votes
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    2 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                    Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

                    Hi,

                    1. What XD version are you using?
                    2. What Win10 version are you using? What hardware?
                    3. You say it is crashing. What were you doing with XD while locking/unlocking?
                    4. If you type 'Experience Design' in your Cortana bar, does it bring up XD in the same context as it was before locking?
                    4. Would you be willing to enable crash dumps on your machine and share them with us?

                    Cheers,
                    M.

                  • 1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      4 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
                      Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

                      Hi,

                      I would like to understand more about your problem. From what you are saying, it seems that:
                      * you create an icon in Adobe Illustrator
                      * you export the icon as PNG
                      * you drag the exported icon into a repeat grid
                      * the icon is scaled incorrectly
                      * if you do the same steps from Adobe Photoshop, the problem does not reproduce

                      Did i understand correctly?

                      I have some more questions on this topic:
                      * if you simply drag the png exported from Illustrator into XD, without placing it in repeat grid, does the issue appear?
                      * does the problem appear for every asset you are exporting from Illustrator or just for some of them?

                      Thanks,
                      M.

                    • 1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        Mihnea OvidenieAdminMihnea Ovidenie (Admin, Adobe) commented  · 

                        Hi,

                        Thanks for reporting this. Can you please give us more details about the font family and the font size you are using to reproduce the issue?

                        Thank you,
                        Mihnea Ovidenie

                      Feedback and Knowledge Base