Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

Thank you.

Bug details

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  1. 0.6.12.17 crashing permanently

    I cant reproduce what is happening, because XD now crashed just by bringing it into the foreground of my screen. The other 5 times today I also did nothing special. One time changing the space on my second screen.

    And as XD doesnt autosave I lost something between 1 and 2 hours of work today.

    Thanks Adobe for such a great product! So as 2 hours of work cover a Sketch licence I might just switch to that.

    32 votes
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      11 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • your update version for win 10 is not exporting the good quality of the page check it image. Old version is good

      your update version for win 10 is not exporting the good quality of the page check it image. Old version is good.

      14 votes
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        8 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • [Windows] Some font variants (weights) do not apply on non-English systems

        Using Segoe UI on Windows 10, some font weights have no effect when choosing them in the dropdown:

        - Italic
        - Bold
        - Bold Italic

        Defaults to the Regular instead.

        All the other variants, Black, Light etc. and their Italic counterpart do work. (Something to do with style linking? It's odd that precisely I/B/BI do not work.)

        11 votes
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          bug-fix-in-progress  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Every single Xd save file corrupting

          I'm currently using the latest version of Adobe Xd (v. 0.6.16) & I've noticed that since this patch, every file I save & try to open is corrupted. The warning that shows up is "could not load specified document", even though I haven't moved the file to any other place. The expected result is obviously for it to be saved properly & for it to open with all data later on, but it give me this message and nothing else.

          7 votes
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            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Shared Prototype Links Displays Less Saturated Colours

            Hi Adobe,

            I posted this bug on February 20 and received no response whatsoever. So I am posting it again because it's annoying me.

            In my Adobe XD file, I have laid my user interface design the way I want it to look like. However when I shared the prototype, you can see the colours are less saturated.

            Can you please fix this? So that the colours appears the same as my original file?

            Thanks...

            6 votes
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Not zooming in through trackpad

              I was able to zoom in through trackpad earlier before but not anymore. I restarted my computer and XD.

              2 votes
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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                We’re unable to reproduce on our side. Corey has some suggestions for you:

                “Assuming you are on Mac – we haven’t heard of this occurring. The only thing I would check is your Trackpad settings, click on the Scroll & Zoom tab and make sure that “Zoom in or out” on the left is checked.”

                Please let us know if this fixes things for you!

                -Elaine

              • Crash while saving in Windows 10

                One or two times a day, I've been experiencing the shut down while I'm saving files. It's on my local server and I'm using window10. I'd rather degrade my xd version from the newest one since the issues is happening after I updated recently.

                Here is summary below.

                window 10

                1. the shut down while saving file and lost like 2-3hour works even I saved with short cut every 30min.

                2. Generally, saving and open a file take me at least 1 min depends on how big it is which isn't this way previously.

                13 votes
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                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • MoAppCrash on 0.6.16.7

                  1: 0.6.16.7_x64 Windows
                  2: Download app and attempt to run it
                  3: App opens
                  4: App hangs, blank, for roughly 10 seconds before force closing.
                  5: See attached for Event Viewer report

                  Problem signature:
                  P1: Adobe.CC.XD_0.6.16.7_x64__adky2gkssdxte
                  P2: praid:App
                  P3: 0.6.16.7
                  P4: 589fc63f
                  P5: combase.dll
                  P6: 10.0.14393.953
                  P7: 58ba5954
                  P8: 80010108
                  P9: 00000000000ac847
                  P10:

                  2 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Whole artboard glitching diagonally

                    Version 0.6.16.7 Beta on Windows 10 Anniversary Update x64

                    Whenever I open or create a new artboard or Xd document, or even just open existing UI kits, it won't really display the whole document/artboard without glitching the graphics diagonally. It really won't render properly, but the app work and function seamlessly. Please fix this on newer updates

                    1 vote
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Signal out of range

                      Hello,
                      I'm using Adobe XD on a mac from the first release without any problem. I have installed the latest version of XD. Today while I was working on a project with XD, my wacom 21 UX Screen suddenly became black then turned on again and I received a message from the screen "signal out of range". When I closed XD everything was normal. I haven't any problem with other Adobe applications.

                      1 vote
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                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • [Windows] Crashing when opening existing .xd file

                        When I double-click on a .xd file, it launches the app, but before it can load the document, XD crashes. Same thing happens when I use "Recent Files" from splash screen.

                        At one point, I was able to open files by first creating a new document and then opening the file within XD by pressing "Ctrl-O", but now even that is not working.

                        PLEASE FIX!!!

                        1 vote
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                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • XD crashes after update ( feb.23.2017 | version. 0.6.16.7 Beta )

                          After latest update, as described in the title (XD crashes after update feb.23.2017 | version. 0.6.16.7 Beta ), XD fails to open previously saved XD project. Creating a new one functions as expected. I also tried to load the project after I created a new one, and then it crashes both. I attach here both a video and the xd document. (ps: the video stops because the app is crashing)

                          4 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Doesn't support Skyfonts

                            Any font synced through skyfonts shows up on Adobe XD but doesn't work when clicked upon.

                            They work fine in Photoshop/Illustrator. I'm using XD on Windows, btw.

                            1 vote
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                              bug-needs-more-info  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • XD Crashes when "CTRL+C" or "Right click" then "Copy" color's HEX Code from the color picker

                              1. Adobe XD version: 0.6.12.17 Beta

                              2. Steps to reproduce the issues:
                              Open an existing XD file, then select one of your elements, the open for example its fill property's color, and copy it's HEX code for example.

                              3. Expected result: The code should be copied to the clipboard.

                              4. Actual result: Adobe XD freezes, then crashes.

                              Reinstalling didn't helped. Not so deadly bug, just wanted to help at least with something :)

                              Operating system: Windows 10 x64 build 14393.693

                              Thank you Adobe.
                              Sorry for my English if something is wrong.

                              4 votes
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                                7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • App Crashes on Save + Zoom Out before Save action complete [Windows]

                                If I save a project and then immediately attempt to Zoom Out before the save is complete Adobe XD crashes entirely. I've attempted this on 2 different Windows computers and the issue occurred on both.

                                Steps to replicate:
                                Ctrl+S --> Immediately Ctrl+MouseWheel Down to zoom out

                                10 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • XD app shuts down/closes itself when not using

                                  On Windows 10, when navigating away from the app (checking emails or whatever), upon trying to return to XD, it is no longer open. The XD app shuts itself down in the background.

                                  7 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi, John-

                                    When you’re doing something CPU or RAM-intensive, Windows 10 will kill existing processes in order to retain performance. We can try to triage to see if this is what is happening for you, but this is expected behavior for the operating system.

                                    -Elaine

                                  • Icons are not scale properly when placed from finder

                                    1. 0.6.16.7
                                    2. Made a list with repead grid an rectangle placehoder for some icons an placed this directly from finder
                                    3. Icons should be output in rectangle size
                                    4. Experience don't scale this correctly.
                                    5. File is attached

                                    1 vote
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                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • [Mac] Constant crashes on 0.6.12.17

                                      XD crashes more than 5 times a day , since updating last time.

                                      from when

                                      - 2016.2 after latest version update

                                      my pc spec is below.

                                      - macOS Sierra 10.12.1
                                      - XD 0.6.12.17 Beta

                                      a little improvement after trying the following.
                                      but, it still crashes many times a day.

                                      - close other software (photoshop, illustrator, slack...)
                                      - cleaned up storage
                                      - reboot the mac

                                      i use it every day at work.
                                      favorite XD :)
                                      thank you.

                                      6 votes
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                                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Prototype/Design switch not working properly in some case

                                        Version: 0.6.16

                                        Double click on text object in Prototype mode, then switch mode to Design.
                                        Mode expected to switch to Design, but it still Prototype, despite of tab "Design" appears selected.

                                        1 vote
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                                          bug-filed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Again Problems after saving file

                                          1- 0.6.16.7 Windows 10

                                          2-Have 68 screens. First the regular Ctrl + S for saving does not work, second; when saving the other way (Menu - Save), it takes minutes to finally save, afterwards the program freezes and if trying to do anything (example Ctrl + 0 for viewing the whole thing) suddenly crashes, and all work (supposedly saved) is lost.

                                          3- First that the shortcut Ctrl +S works just like the manually Manu - Save. Second; that after saving the program works fine again, not crashing and therefore loosing all work till that point.

                                          4-Freezes, then crashes and Oh…

                                          4 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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