Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

Thank you.

Bug details

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  1. [Windows 10 - XD ver 0.6.24.10] Colour picker crashes app

    Afternoon all!

    As of today (Monday 15th May 2017) whenever I go to select a background colour for an object in the colour picker, it causes XD to close.

    I've tried this on several different files created across various beta versions of XD.

    Even creating a brand new document, drawing a single square, and trying to set a background colour on it, causes the same behaviour.

    Let me know if you need any more details.

    All the best.
    Mike ishop

    4 votes
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      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Error 44

      1. Version 0.6.28.10 Windows 10 and Mac
      2. Click on Share Online > Update Link or Create a Link
      3. Expect to get a link to share
      4. Get an error 44
      5. Not really wanting to share publicly because it's for my thesis

      So i'm really in a bit of stress now. For my thesis i'm building a prototype for a webshop, deadline is in a week: thursday 1/6. Had no issues sharing the file with my teachers before. Now my prototype is progressing i'm getting this error. I can share my older files with less artboards. I have…

      2 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Sorry you have problems with XD, especially with your deadline approaching soon. Please send the file to me. Let me know here when you sent it so I won’t miss the file.

        Could you try to copy paste all artboards of that file, rewire it and then share?
        Is this the only file you have trouble sharing?

        Corrinna

      • Typekit fonts not working (even after a restart)

        When I open XD, type something and then switch it to a different font, all the fonts installed into the PC work, but the ones synced via Typekit don't.

        I've attached a screenshot showing what happens (it defaults back to Myriad Pro). And another screenshot that shows the font is synced.

        I've tried restarting XD several times, it doesn't work.

        I'm using Windows 10 Version 1607 (OS Build 14393.187). I'm using an HP laptop based on AMD A8.

        And regarding XD, it's v 0.6.28.

        1 vote
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          bug-watched  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Crashes on launch after March update

          launching application on windows 10 brings blank white screen and then entire app crashes and closes after a few seconds

          7 votes
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            bug-needs-more-info  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Baseline Myriad Pro

            I have a Problem with the line height and Baseline of Myriad Pro. On Microsoft Word and the other Software it work without Problems, only in XD i have this problem

            1 vote
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              bug-needs-more-info  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Color picker, color palette not working

              If the adobe xd is left on the backplane for a long time, this error will occur

              0.6.28.10
              Windows 10 64bit Pro

              1 vote
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                Hi there,

                Thanks for getting in touch. I’m not entirely clear from the videos what error you are seeing. It looks like you are modifying the fill for the first selected item, and then the stroke for the next one. Both look to be updating correctly, though of course the effect of the stroke update is a bit less clear, since it’s smaller.

                Could you let us know what the error you are seeing is?

                -Bear

              • Art boards get hidden if you have more than 17.

                If you have more than 17 art boards you can not see number 18, or 19 at all even if you click on the board.
                Number 20 goes on the next line so you can see that one but there is no way to see 18 and 19

                2 votes
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                  bug-filed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • SVGs aren't treated as images within repeat grids

                  1. Version of Adobe XD: 0.6.28.10
                  2: Steps to reproduce issues:
                  2.1: Create grouped objects with an SVG used instead of a raster image (PNG, JPEG, GIF, etc) to represent an illustration/image/icon
                  2.2. Create a repeat grid
                  2.3. Attempt to replace the SVG with another SVG, IMG, or a group of either or both.

                  3. Expected result:
                  Expected SVG to be replaced or be now repeatable

                  4. Actual result:
                  This does not work, noooooooooo!

                  1 vote
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Cannot coping and pasting text with wire (interaction wire/link) as its instruction wire comes off in Prototype mode

                    Adobe XD 0.6.28.10 Windows10

                    step:
                    1.You write some text on artboard.
                    2.Change prototype mode and its text add wire to other artboard.
                    3.Copy its text and Paste other artboard.

                    Expected Result
                    Paste its text with wire.

                    Actual Result
                    Its instruction wire comes off

                    You draw Shape and add interaction wire to other artboard , you can copy and paste its shape with interaction wire.

                    --Japanese--
                    ワイヤーで別アートボードにリンクさせたテキストをコピーし、別のアートボードに貼り付けたら、インタラクションワイヤーはコピーされない。
                    シェイプではインタラクションワイヤーもコピーされる。

                    1 vote
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Are you sure you were in Prototype mode the entire time? You need to be in Prototype mode both when you Copy and when you Paste.

                      Another question: were you still in the text editor mode (with a blinking cursor) when you did the Copy? In that case, you would just be copying the plain text, not the overall XD object which includes the interaction info.

                      If it’s possible to post a screen recording (screencast video), that would be helpful to make sure we’re understanding the exact steps you’re following.

                    • Copy-paste loses interaction wires/links in Design mode (only preserved in Prototype mode)

                      After I define a master navigation on the objects that are positioned outside the artboards and have it linked to different pages.

                      I went back to Design Mode and copied the objects to their x and y positioning. But when I go to Prototype Mode after that, I found the wire interaction has disappeared.

                      The wire interaction only stays when I copy and paste in prototype mode, but not in design mode..

                      1 vote
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi,

                        we build this feature like this so that a designer has control over pasting with or without wires. Do you think copy paste WITH wires would also be beneficial in design mode? How would you want to decide if wires should be copied or not?
                        Thanks, Corrinna

                      • Prototype mode: X and Y positioning appears different on phone compare to the screen

                        I can't rely on my phone anymore to see what my design looks like... I have to use it just for reference too see if the text size or graphics is big enough to view or interact with. Please fix this!

                        1 vote
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Adobe XD launches into a blank screen without welcome screen

                            I migrated my Windows 10 installation from a HDD to an SDD.

                            Since then, every time I try to launch Adobe XD, it opens up a white screen. No welcome, nothing clickable except for the minimize, maximize and close button.

                            I tried:
                            -updating windows 10
                            -uninstalling/reinstalling adobe xd
                            -using adobe cleanup tool
                            -uninstalling/reinstalling all creative cloud

                            Appreciate any support.

                            1 vote
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                              bug-needs-more-info  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Bring to Front, Send Backward keyboard shortcuts do not work

                              Latest version of Adobe xD keyboard shortcuts do not work, bringing to the front and sending to back keyboard shortcuts are broken.

                              I use Turkish (Q) keyboard

                              0.6.28.10
                              Windows 10 Pro 64

                              1 vote
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Repeat Grid - Images can no longer can be added individually to each grid group

                                It was once possible to create a repeat grid of boxes, and drop an image into each box independently in each repeat grid element. This was great, however, it now adds the same image to all grid instances, regardless of which instance of the grid image box you drag your image onto.

                                1 vote
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Error 49 when saving some file

                                  ver. 0.6.23.37 and 0.6.24.10 (not on ver. 0.6.20.7)

                                  Steps:

                                  1. create a file (choose "iPhone 6/7")
                                  2. choose file > save as ...
                                  3. input for the name "デザインガイド"(it means design guidelines in Japanese) , and save to desktop(/Users/username/Desktop/)

                                  Expected result:
                                  success to save the file

                                  Actual result:

                                  I got error code 49 and could not save it. I tried to save to other folders. I could not save it, either.

                                  my other try:
                                  In case of the name "デザイン", it is success to save a file.
                                  In case of the name "ガイド", it is success to save a file.

                                  4 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi there,

                                    We’re sorry you’re having trouble with XD, but appreciate you taking the time to let us know what isn’t working. I believe that I have isolated a bug and have passed it along to the team. While we are looking into this, it would also be helpful if you could send us what the username is for the machine (or, if you’d prefer, just whether or not it contains non-ascii characters).

                                    Thanks for your help in tracking this down, we will keep you posted as this works its way through our process.

                                    -Bear

                                  • Slow load and selection problems in Windows 10

                                    As of the 5/16/17 update, trying to select objects right after the file opens causes the app to freeze or slow down dramatically for almost a minute. If you try to select a different object or deselect it doesn't do anything and then it looks like it struggles to catch up. This was not the case in the previous version.

                                    2 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      I’m really sorry to hear about the slow down you are experiencing. Is this happening with all documents or just certain ones? If you could send me one of the documents that you are seeing the slow down with so we can troubleshoot in house that would be great. You can send it to: dsuzuki@adobe.com. Thank you!

                                      Debbie

                                    • Preview on Device - Text gets cut off

                                      There is a bug when displaying area text on mobile devices. Seems like the baseline shifts down on the mobile preview, causing the text to not fit in its area. This results in the text displaying lower than it should, and cut short. Point text seems to work fine.

                                      4 votes
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                                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Bumpy/Unsmooth Free Dragging in XD when using SteelSeries Mouse

                                        I use a SteelSeries Rival 100 mouse with my Macbook Pro and have the SteelSeries driver software installed.
                                        It seems that in XD the free dragging (holding spacebar + mouse's left button then move the mouse) function won't work normally if the Steelseries mouse is used. Scrolling speed of the canvas varies a lot even cursor / mouse movement is steady, sometimes the canvas even got stuck (i.e. not moving) even if the cursor / mouse is still moving.

                                        On the contrary, free dragging works fine if Mac's built-in touchpad is used; I experience no scrolling speed problem nor any…

                                        1 vote
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Re-importing an updated image asset shows old version

                                          Reproduction instructions:

                                          1. Import a PNG created in Photoshop (say a square on a 100x100px image)
                                          2. Delete the imported file from the XD document
                                          3. Change the Image in Photoshop and re-save (make the square a circle for instance)
                                          Re-import into XD
                                          Old PNG content (square) is shown

                                          To fix this, I need to rename the PNG file and re-import.

                                          Version: 0.6.24.10 Beta

                                          2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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