Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. [Win10] Keyboard not responding

    Version 9.1.12.3
    Creative Cloud Sync 3.0.3.6
    Windows 10 PRO · Version 1709
    Lenovo X1 Carbon i7-6500 · 8 GB

    Xd succesfully launch, but after a while (randomly between 10" ~ 5') the keyboard stops working. Not writing in text fields, not editing any UI field, not shortcuts. I have to close the program and launch it again.

    Please, fix this problem because further than annoying, it makes really difficult to continue working with this fantastic app.

    Thank you,

    Francesc

    122 votes
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      144 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Greetings all!

      The team has been feverishly working on tracking down the root cause for this. It’s been more challenging than anticipated because there doesn’t seem to be specific repro steps.

      We’ve found that switching focus away and back onto XD recovers input.

      More updates as they become available!
      Nina

    • Repeat Grid clips / cuts off lines & path strokes

      1. 0.5.0.4 Beta
      2. draw horizontal line, use repeat grid, drag y-handle
      3. first child line stroke should be visible
      4. first child line stroke is clipped from the center

      84 votes
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        25 comments  ·  Flag idea as inappropriate…  ·  Admin →

        For those looking for a fix for this issue, the team is reviewing for fix in an upcoming build.

        There is a workaround shared by Randy Edmunds. See below.


        We are aware of this issue. Until it gets resolved, you can select the object inside the repeat grid and move it down a few pixels to fix it.

        Hope this helps,
        Randy

      • Can't publish prototypes. (Error 44:63:0)

        Can't publish prototypes. (Error 44:63:0)

        Publishing gets to 75% and then crashes with the following error message:

        There was a problem uploading your design (error 44:63:0).

        I have tried uninstalling XD and re-installing it and turning off my computer but am still experiencing the same problem. please fix as soon as possible.

        I am using Windows 10.

        46 votes
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          bug-fix-in-progress  ·  61 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Copy Paste / Undo Redo are disabled

          Macbook Pro OS 10.13.4

          XD Latest Version. I cannot copy / paste anything and undo / redo are completely disabled. I've restarted machine, reinstalled software and signed out of CC / etc. This issue is leaving me dead in the water.

          33 votes
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            36 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Clicking on TEXT, to expand the font menu, adobe XD disappears. (closes/crashes)

            1. Version 7.0.12.9 Windows 10 64Bit

            2. Start a new document, click the text tool in an artboard, click to expand the font/text menu to pick a new font.

            3. Expect Font menu to expand.

            4. Adobe XD disappears.

            Additional Info: Already using latest stable graphics card drivers. It appears to be a problem with building the text menu to include all the fonts on my system. I have 2 identical PC builds, one of which adobe XD functions correctly, and one with the afore mentioned problem.

            Windows event log:

            Faulting application name: XD CC.exe, version: 7.0.12.9, time stamp: 0x5ab2d8f8 …

            27 votes
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              37 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Fonts not loading from Font Managers

              About my Computer:
              Surface Pro 2017 i7 16GBram
              Windows 10 Version 1703 Build 15063.540

              1. Experience Design CC (Beta) v. 0.8.22

              2. Launch a Font Manager (Fontbase or NexusFont), Open existing or new project in XD, Select existing text or create new text, click on font list dropdown on XD.

              3. Fonts loaded on Font Manager (Fontbase or NexusFont) SHOULD appear in the font list dropdown in XD.

              4. Fonts loaded on Font Manager (Fontbase or NexusFont) DOES NOT appear in the font list dropdown in XD.

              24 votes
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                28 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 21 votes
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                  30 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Error 48 on Adobe XD. When I want to start my file

                  URGENT!!!!!!! Hi guys, my problem is i whant launch my project on ADOBE XD his puts error 48 and i want know the solution. Thanks for your response.

                  21 votes
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                    17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 21 votes
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                      6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Font weight names change between Mac & Windows (Bold/Negreta & Italic/Cursiva)

                      When moving back and forth from XD-Windows to XD-Mac, I have to change the font names of Segoe UI various weights. So "Bold" on XD-Windows = "Negreta" on XD-mac; "Italic" on XD-Windows = "Cursiva" on XD-Mac. Is this a language setting or something that I can change to remedy this?

                      18 votes
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                        8 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hiya Thomas:

                        Are you working with the font in this post, or another one? The team is actively looking at improvements with fonts across platforms. Let me know which fonts you’re seeing the problem so I can be sure we add them to the list for review.

                        Thanks!
                        NIna
                        Adobe XD

                      • Prototypes slow to load

                        Prototypes that have fixed elements and/or overlays are very slow to load after the June 2018 release of XD.

                        -have not tried prototypes without fixed or scrollable elements
                        -makes loading prototypes painfully slow and feels counterproductive to share with Dev team members

                        17 votes
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                          10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          Thanks for your feedback Ole! The team deployed a fix for a different bug where users were seeing that error code. If you still see the error, can you share the prototype link? It looks fixed on the links I have on hand so getting one where the problem is happening will help a lot.

                        • June Update: Prototype Preview (w/Link online) is Freezing and Very Slow

                          Now when I try to preview the prototype link online, when I click on hotspots, it is extremely slow and freezes. Transitions don't slow. Just a ton of bugs after this June update was released.

                          I can't send preview links to anyone because it is so slow and crashes. Please fix!!!

                          Thank you!

                          12 votes
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                            8 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Thanks for your continued feedback folks!

                            @Joel – I hear you! Unfortunately User Voice doesn’t currently support attachments to comments :( You can upload and share on spots like Dropbox or WeTransfer.

                            @Everyone – Want to make sure we’re looking at the correct problem based on the original report. I think that’s my fault as I think I mistakenly merged a few records that weren’t related.

                            From the comments I’m seeing issues with editing text in XD. While others are with Prototype performance.

                            If your issue is the former (text edit issues), I’d like to request you comment in the linked report here. That way we can clearly share our findings with the community at large, https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34616176-text-tool-no-response

                            If it’s the latter, keep the feedback coming!

                            Sincere apologies for the confusion.

                            Thanks!
                            Nina
                            Adobe XD

                          • XD shouldn't stop Android File Transfer from working

                            1. Version 0.6.2.7
                            2. Download Android file transfer (https://www.android.com/filetransfer/)
                            Open androidfiletransfer.dmg.
                            Drag Android File Transfer to Applications.
                            Use the USB cable that came with your Android device and connect it to your Mac.
                            3. Expect Adobe XD to not interfere with process at all, but it only worked if I uninstalled XD from BOTH my phone AND my computer.

                            12 votes
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                              19 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Still cannot publish design spec link

                              I press share new link, and the progress just stopped at 0%. Waited 10 mins and still nothing.

                              I see other people addressing the same issues, but you said you fixed them. But from here, I am still experiencing these problems. Here's a screenshot to show you what I mean.

                              11 votes
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                                17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Zoom tool and wacom tablet

                                I've got a problem with zoom tool and wacom tablet. When I activate zoom tool, and I'm trying to tap pen on the tablet to enlarge the canvas once time, it fits automaticly to 6400%. For example i want to fit canvas from 50% to 75%, but it zooms to 6400%. It is very irritating.
                                When I tried to understand why it happens, i'm thinking that application see one extra micro move from the pen: First (correct one) is tapping and second one is micro 1px move (and then resize canvas to 6400%). This is result because tablet pen isn't…

                                10 votes
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                                  15 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Proper Object Alignment

                                  I often find that when trying to align objects, shapes or even text, no matter what I try, the object won't align to the same edge as something else, despite being the EXACT same width. This is really really annoying, as it's not an issue at all in InDesign or Illustrator. It's the only thing I don't like about XD.

                                  When will this issue be fixed?

                                  10 votes
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                                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • SVG Export compatible with Android Studio

                                    Android support vectors which is very nice as you only have to manage one version of the asset, and some other cool things. I am aware that most people use PNG for now, but this is changing and new projects are leaning toward vectors.

                                    Now the issue is that Android Studio is a bit dumb when reading SVG files, and the only tool that export compatible files is Sketch (and I am trying to switch to Adobe XD completely, especially because there is a Windows version incoming).

                                    So I have done many tests to figure out what's "wrong" with XD:

                                    10 votes
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                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      This bug is in the teams queue for review. In the meantime, it looks like you can save the SVG files in Illustrator to get into a recognized format. You can also save those files to Creative Cloud libraries, share across multiple systems and import directly from & into XD.

                                      Thanks!
                                      Nina
                                      Adobe XD

                                    • Internal Server Error

                                      I'm trying to share a prototype with colleagues, but every link is giving me a error:
                                      Internal Server Error
                                      Request ID: 0cbb1649-925a-4032-a86b-9d3940c7328b

                                      I've seen some people have this issue on here, but no resolve.

                                      8 votes
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                                        10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Color picker does not display correctly

                                        Display in color picker such as color field, color slider etc. is strange.

                                        Device specification
                                        Processor: Intel (R) Core (TM) i7 CPU 960 @ 3.20 GHz, 3193 Mhz, 4 cores, 8 logical processors
                                        Mounted RAM: 12.0 GB
                                        Graphics processor: NVIDIA Quadro FX 4800

                                        OS specification
                                        Edition: Windows 10 Pro
                                        System type: x64 - based PC
                                        Version: 1709
                                        OS Build: 16299.192

                                        8 votes
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                                          13 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Error 22:-1:-1 when I want to publish my prototype

                                          Everything is in the title. I canot publish a prototype. I have Error 22:-1:-1.

                                          Thank you for your help

                                          8 votes
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                                            9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hi David,
                                            Sorry to hear you are running into trouble when trying to publish a prototype. An Error 22 indicates that XD was unable to generate bitmaps for the artboards in your design file.

                                            Does your design file contain any particularly large artboards? If so, this is likely the source of the error. By reducing the size of your artboard, the publish operation should succeed.

                                            If you can send your XD design file to AdobeXDSharingSupport@adobe.com – we can take a look and investigate further.

                                            Alternatively, can you reply here with the dimensions of your largest artboard?

                                            Are you able to publish from other XD design files with smaller artboards, or do you see this issue with all files?

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