Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. [Win10] Application stops responding (keyboard)

    Version 9.1.12.3
    Creative Cloud Sync 3.0.3.6
    Windows 10 PRO · Version 1709
    Lenovo X1 Carbon i7-6500 · 8 GB

    Xd succesfully launch, but after a while (randomly between 10" ~ 5') the keyboard stops working. Not writing in text fields, not editing any UI field, not shortcuts. I have to close the program and launch it again.

    Please, fix this problem because further than annoying, it makes really difficult to continue working with this fantastic app.

    Thank you,

    Francesc

    251 votes
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      212 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
    • Repeat Grid clips / cuts off lines & path strokes

      1. 0.5.0.4 Beta
      2. draw horizontal line, use repeat grid, drag y-handle
      3. first child line stroke should be visible
      4. first child line stroke is clipped from the center

      97 votes
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        25 comments  ·  Flag idea as inappropriate…  ·  Admin →

        For those looking for a fix for this issue, the team is reviewing for fix in an upcoming build.

        There is a workaround shared by Randy Edmunds. See below.


        We are aware of this issue. Until it gets resolved, you can select the object inside the repeat grid and move it down a few pixels to fix it.

        Hope this helps,
        Randy

      • Fonts not loading from Font Managers

        About my Computer:
        Surface Pro 2017 i7 16GBram
        Windows 10 Version 1703 Build 15063.540

        1. Experience Design CC (Beta) v. 0.8.22

        2. Launch a Font Manager (Fontbase or NexusFont), Open existing or new project in XD, Select existing text or create new text, click on font list dropdown on XD.

        3. Fonts loaded on Font Manager (Fontbase or NexusFont) SHOULD appear in the font list dropdown in XD.

        4. Fonts loaded on Font Manager (Fontbase or NexusFont) DOES NOT appear in the font list dropdown in XD.

        39 votes
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          36 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Clicking on TEXT, to expand the font menu, adobe XD disappears. (closes/crashes)

          1. Version 7.0.12.9 Windows 10 64Bit

          2. Start a new document, click the text tool in an artboard, click to expand the font/text menu to pick a new font.

          3. Expect Font menu to expand.

          4. Adobe XD disappears.

          Additional Info: Already using latest stable graphics card drivers. It appears to be a problem with building the text menu to include all the fonts on my system. I have 2 identical PC builds, one of which adobe XD functions correctly, and one with the afore mentioned problem.

          Windows event log:

          Faulting application name: XD CC.exe, version: 7.0.12.9, time stamp: 0x5ab2d8f8 …

          31 votes
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            37 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Can't save project

            <<The document “Untitled 2” could not be saved as “Untitled 2”>>.
            I tried other names and tried saving it to different locations, but it didn't work.

            27 votes
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              28 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Hi Julie:

              Where are you saving the file? I think the location may be having some trouble. Wondering if you tried saving to a different place when you saw the “can’t save” dialog. Also curious if the dialog had any further info. Error 48 indicates the file has been corrupted during the last save, we’ve not been able to recover any files once they’re in this state :(

              -Nina

            • SVG Export compatible with Android Studio

              Android support vectors which is very nice as you only have to manage one version of the asset, and some other cool things. I am aware that most people use PNG for now, but this is changing and new projects are leaning toward vectors.

              Now the issue is that Android Studio is a bit dumb when reading SVG files, and the only tool that export compatible files is Sketch (and I am trying to switch to Adobe XD completely, especially because there is a Windows version incoming).

              So I have done many tests to figure out what's "wrong" with XD:

              27 votes
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                bug-fix-in-progress  ·  26 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Error 48 on Adobe XD. When I want to start my file

                URGENT!!!!!!! Hi guys, my problem is i whant launch my project on ADOBE XD his puts error 48 and i want know the solution. Thanks for your response.

                26 votes
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                  22 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  The team is investigating this. Once the file has gotten in this state, it would help us to understand how it got this place.

                  See earlier posts for details the team is looking at to help resolve. As well as Mihai’s more recent details re: recovery files location for Mac. For Win, recovery files can be found in C:\Users\username\AppData\Local\Packages\Adobe.CC.XD.Dev_adky2gkssdxte\LocalState

                • 26 votes
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                    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Font weight names change between Mac & Windows (Bold/Negreta & Italic/Cursiva)

                    When moving back and forth from XD-Windows to XD-Mac, I have to change the font names of Segoe UI various weights. So "Bold" on XD-Windows = "Negreta" on XD-mac; "Italic" on XD-Windows = "Cursiva" on XD-Mac. Is this a language setting or something that I can change to remedy this?

                    25 votes
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                      11 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hiya Thomas:

                      Are you working with the font in this post, or another one? The team is actively looking at improvements with fonts across platforms. Let me know which fonts you’re seeing the problem so I can be sure we add them to the list for review.

                      Thanks!
                      NIna
                      Adobe XD

                    • Undo (cmd + z) stops working

                      I have discovered that the undo function (cmd + z) stops working in XD after I have worked on a document for a while. Things that I typically undo is positioning of elements. Undo starts working again if you quit and reopen XD.

                      This has happened a few times the last week.

                      Environment details:
                      - macOS High Sierra Version 10.13.6
                      - Adobe XD version 11.0.22.10

                      18 votes
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                        15 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                      • Color picker does not display correctly

                        Display in color picker such as color field, color slider etc. is strange.

                        Device specification
                        Processor: Intel (R) Core (TM) i7 CPU 960 @ 3.20 GHz, 3193 Mhz, 4 cores, 8 logical processors
                        Mounted RAM: 12.0 GB
                        Graphics processor: NVIDIA Quadro FX 4800

                        OS specification
                        Edition: Windows 10 Pro
                        System type: x64 - based PC
                        Version: 1709
                        OS Build: 16299.192

                        17 votes
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                          20 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Zoom tool and wacom tablet

                          I've got a problem with zoom tool and wacom tablet. When I activate zoom tool, and I'm trying to tap pen on the tablet to enlarge the canvas once time, it fits automaticly to 6400%. For example i want to fit canvas from 50% to 75%, but it zooms to 6400%. It is very irritating.
                          When I tried to understand why it happens, i'm thinking that application see one extra micro move from the pen: First (correct one) is tapping and second one is micro 1px move (and then resize canvas to 6400%). This is result because tablet pen isn't…

                          13 votes
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                            16 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Proper Object Alignment

                            I often find that when trying to align objects, shapes or even text, no matter what I try, the object won't align to the same edge as something else, despite being the EXACT same width. This is really really annoying, as it's not an issue at all in InDesign or Illustrator. It's the only thing I don't like about XD.

                            When will this issue be fixed?

                            12 votes
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                              5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • pdf export blurry images (with shadow) and file size

                              When exporting to pdf, the file size becomes quite huge.
                              Additionally, the images that have a shadow (added in XD, image is jpeg) become blurry and the text (in the image) unreadable. It's no problem without shadow.

                              11 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Sharing error (44:77:0)

                                1. 4.0.12.6 (adobe xd), 2.4.4.71 (cloud sync version)
                                2. Have a prototype (with single or multiple artboards connected), share the prototype as specs or normal prototype.
                                3. Sharing should be succesfull.
                                4. Error 44:77:0 is shown.

                                Tried multiple times, with smaller and bigger artboards. The error is always the same.

                                10 votes
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                                  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Win10 RS5 (Preview OS): Can not copy vector from illustrator to adobe XD

                                  Hey I can not copy from Illustrator to Adobe XD. I try to use everything way to copy but I can not do that.
                                  I used windows 10 Pro 17713.1002
                                  XD version: newest update today.
                                  Illustrator 22.1

                                  9 votes
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                                    11 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Unable to reliably sync XD files with CC to team members

                                    Hi there.

                                    I have a team of multiple users trying to sync folders of XD files up to Creative Cloud and then down to computers so that we can always all have the latest versions of files. This is an integral function for us to have cloud control over our files. We are all located remotely around the world. Over the last few weeks we have all had issues with syncing on and off.

                                    ISSUE:
                                    - Member 1 adds XD file to CC folder on local machine (or saves file updates).
                                    - Member 2,3,4 can see update in Cloud but…

                                    9 votes
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                                      6 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hiya Tim: I wish I had better news. The Cloud team is working hard in getting this fixed. There’s an update coming soon where there’s some marked improvements. I’ll follow up once deployment is confirmed.

                                      Sincere apologies for the inconvenience.

                                      Cheers!
                                      Nina

                                    • Error 22:-1:-1 when I want to publish my prototype

                                      Everything is in the title. I canot publish a prototype. I have Error 22:-1:-1.

                                      Thank you for your help

                                      8 votes
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                                        9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi David,
                                        Sorry to hear you are running into trouble when trying to publish a prototype. An Error 22 indicates that XD was unable to generate bitmaps for the artboards in your design file.

                                        Does your design file contain any particularly large artboards? If so, this is likely the source of the error. By reducing the size of your artboard, the publish operation should succeed.

                                        If you can send your XD design file to AdobeXDSharingSupport@adobe.com – we can take a look and investigate further.

                                        Alternatively, can you reply here with the dimensions of your largest artboard?

                                        Are you able to publish from other XD design files with smaller artboards, or do you see this issue with all files?

                                      • XD Prototype not working - missing elements when loaded

                                        Elements missing when loading a long prototype in the browser. Loads very slowly and many elements are completely white when finally renders? Seems to be worse in Chrome (latest version)
                                        I'm on a PC.

                                        XD Version: 11.0.22.10

                                        Prototype link:
                                        https://xd.adobe.com/view/7ad60d8c-301c-4ed4-4f0b-abffdc055a06-0ce7/?fullscreen&hints=off

                                        7 votes
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                                          3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

                                          We have verified that artboards with an area around and exceeding 1920×8193 and larger do not appear in Chrome v69. This is a bug in Chrome as these artboards work in the previous versions and next version of Chrome, v70 (currently in beta)

                                        • Font Awesome 5 intergration

                                          I have just installed Font Awesome 5 (FA5) fonts for desktop. It doesn't show icons in XD (latest update to date), only text.
                                          I type "tags", choose FA5 from font menu and it remains in text format - "tags", doesn't transform in tags icon, as it's supposed to do.

                                          FA5 works in Illustrator and Photoshop.
                                          I am also using Material Icons (MI), Google's ligature based icon font, and it works in XD. Font Awesome 4 (FA4) also works in XD (not ligature).

                                          Any solution on this?
                                          The reason I would love to switch to another ligature based icon font is…

                                          7 votes
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                                            11 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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