Raksha Shetty(Adobe XD)

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  1. 1 vote
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    1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    We tried to reproduce this issue but could not reproduce the issue.
    This issue seems to be related to your Iphone X-ios v 12.0(16A366).
    If you are consistently facing this issue the workaround would be to disable Mobile Data and enable only Wifi while working on Adobe XD .
    If you have any further queries and issues Kindly revert.
    Thank you
    Raksha Shetty Ashok
    Adobe XD.

  2. 4 votes
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    3 comments  ·  Adobe XD: Bugs (Read-Only) » Documents  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    We realize you are facing this issue when collaboratively working on cloud documents.We are working on this issue to provide you a better user experience and customer satisfaction.This issue will be resolved in the future releases. If you have any furthur queries and issues Kindly revert back
    Thank you
    Raksha Shetty Ashok
    Adobe XD

  3. 1 vote
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    1 comment  ·  Adobe XD: Bugs (Read-Only) » System  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    We would like to gain certain information from you to know the issue better
    1.Which is the operating system you are using?
    2.What is the XD version in which you see this UI glitch?
    3.)Are you facing this visual glitch everytime you Right click or only in the attached screenshot .
    We could investigate the issue better if you could provide us this information.
    Thank you
    Raksha Shetty Ashok
    Adobe XD

  4. 3 votes
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    1 comment  ·  Adobe XD: Bugs (Read-Only) » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    We understand you are facing issues while collaboratively working on XD cloud documents.We are working on a better user experience for customer satisfaction and better feedback.
    Thank you
    Raksha Shetty Ashok
    Adobe XD

  5. 1 vote
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    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for sharing the files. Your issue can be clearly understood now. Could you please provide certain info to us to help us solve your issue
    Are you facing this issue only for this file or all files?
    Is the navigation section copy pasted from other application and made as components or created in XD and grouped as component?
    Thank you
    Raksha Shetty Ashok
    Adobe XD

    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for the posting the issue
    We tried to recreate the issue but couldn't reproduce it.
    Could you please send us a isolated test file which contains the components and shapes as mentioned in your query so that we can reproduce and work on your issue
    Thank you
    Raksha Shetty Ashok
    Adobe XD

  6. 1 vote
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    1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    We tried to reproduce your issue by creating a component and copy pasting it .Command +Z will undo the copy pasted component
    Could you please share a gif of your issue so that we know the exact scenario when your facing this issue?Also please mention the XD version in which you are facing this issue.
    Thank You
    Raksha Shetty Ashok
    Adobe XD

  7. 1 vote
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    1 comment  ·  Adobe XD: Bugs (Read-Only) » Design  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    We tried to reproduce the issue but could not reproduce it.
    In Assets panel when Right click-Highlight on canvas is selected the entire object using the color along with the border will get highlighted.If the border used by you on canvas is added to assets panel then Highlight on canvas will highlight the border on canvas.
    If the border is not getting highlighted as mentioned in your query please send us your operating system and XD version so that we could reproduce your issue and help you solve your query
    Thank you
    Raksha Shetty Ashok
    Adobe XD

  8. 1 vote
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    1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue.
    We tried to reproduce your issue but are unable to find out the exact problem you are facing while working on repeat grids.Could you please send us a gif of your issue so we could help you solve your issue better.
    Thank you
    Raksha Shetty (Adobe XD)

  9. 1 vote
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    1 comment  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    The shortcut key to hide an object is command+' key.As you are using only command key on the Mac grid it isn't working.Try pressing command key and ' key together and check the issue again.
    If you face any issue kindly let us know.
    Thank you
    Raksha Shetty Ashok
    Adobe XD.

  10. 1 vote
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    1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue.
    In XD when you open a existing project and edit the document ,the changes made by the user will get autosaved.So even before you use the 'Save As' functionality the document is already updated with the recent changes. This is as designed. However we realize this is causing inconvenience to you while working on the projects. So the workaround would be
    1)Open the project you want to work on
    2)Before you start working on the document (before making any edits), Use the 'Save as' functionality and save the document with any desired name
    3)Now you can work on the project
    By doing this you will have both the instances of the project.
    If you are not satisfied with the response you can raise a feature request for the same.
    Thank you
    Raksha Shetty Ashok
    Adobe XD

  11. 2 votes
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hello
    Thanks for reporting the issue
    We tried to reproduce your issue but we are able to select the text in text box or text line and color only the selected text. We have attached a gif file for your reference. Could you please tell me which OS version you are using? What version of XD are you currently using? Also could you please share a gif related to your issue so that we can help you better.
    Thank you
    Raksha Shetty Ashok
    Adobe XD

  12. 3 votes
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    bug-filed  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for posting the issue.
    A bug has already been filed on this issue and our team is working on it.
    You'll find a fix in the upcoming releases.

    Thank you,
    Raksha Shetty Ashok
    Adobe XD.

  13. 6 votes
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    2 comments  ·  Adobe XD: Feature Requests » 01 : Design mode  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thank you for reporting the issue. For now, it is as designed. You can file it as a feature request.

    Thank You
    Raksha Shetty Ashok
    Adobe XD

  14. 1 vote
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    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » Text  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue.
    We tried to reproduce the issue in Windows 10 but couldn't reproduce it.
    Could you please tell which version of Windows 10 and the XD version you are using. What is your language and region settings?Also could you please share a gif in reference to your issue
    We could investigate the matter once you provide the information and solve your query.
    Thank you
    Raksha Shetty Ashok(Adobe XD)

  15. 6 votes
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    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » Text  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    Could u please tell me which OS you are using?
    Also Could you please prove the screenshot of entire XD window after dragging and dropping the graphic from CC library into XD project
    Thank you
    Raksha Shetty Ashok(Adobe XD)

  16. 1 vote
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    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for the posting the gif file. The issue is clear now.But we are unable to reproduce the issue with other files.Could you please share a test file in which you are facing this issue so that we can recreate it and work on the issue
    Thank you
    Raksha Shetty Ashok(Adobe XD)

    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    I am unable to reproduce the issue. Could you please share the gif of your workflow and an isolated test file so that we can look into the matter and resolve your issue.
    Thank you
    Raksha Shetty(Adobe XD)

  17. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Text  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for posting the issue
    Make sure you check the following Settings in your Windows 10 machine
    1.Go to settings tab and choose Typing and then enable features in Spelling ,Typing ,Touch keyboard and hardware keyboard according to your preference (gif attached for reference)
    2.Go to XD -Hamburger menu-Make sure to Turn Spellchecker on
    After enabling these features you will be able to view auto suggestions while typing , auto correct your text ,able to see a red underline while typing incorrect spellings- depending on the features you have enabled in the settings menu of your windows 10
    Thank you
    Raksha Shetty Ashok (Adobe XD)

  18. 3 votes
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue.
    To help us solve your issue Could you please tell us whether you are facing this issue in Design mode or Prototype mode and how often do you face this issue while working?
    Also could you attach a gif to demonstrate the issue.
    Thank you
    Raksha Shetty Ashok(Adobe XD)

  19. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting this issue
    We are unable to reproduce this issue . Could you please pass us certain information so that we can reproduce the issue
    1.Language and Region Settings
    2.Which other program you open to blur Adobe XD window?
    3.Are u facing the issue when you are opening only one particular program or any program you open will reproduce your issue?
    4.Are you facing this issue for all files or only for a particular file?
    Thank you
    Raksha Shetty(Adobe XD)

  20. 2 votes
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    feature-in-progress  ·  4 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for providing the required information.
    Your issue will be resolved in the upcoming release.
    Thankyou for reporting the issue
    Raksha Shetty(Adobe XD)

    Raksha Shetty(Adobe XD) commented  · 

    Hi
    Thanks for reporting the issue
    Can you please provide certain information for us to check the issue
    I)In which OS are you facing this issue?
    2)Which is the current version of XD you are using?
    3)What language and region is set in OS?
    Thankyou
    Raksha Shetty(Adobe XD)

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