AdminMuthukumar S (Admin, Adobe)

My feedback

  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Adobe XD: Bugs » Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Zaryab,

    Thanks for your report. To investigate further, please share us the published prototype link.

    Regards,
    Muthukumar

  2. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Alternatively, try to reproduce the issue reported after updating latest patch 20.2.12.1 then publishing a new link (or) update an existing link.

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Franco,

    Sorry to hear that you are facing issues while creating links. Can you share us the published link to investigate further? Also let us know if the reported error is occur for all the XD files (or) particular file.

    Thanks,
    Muthukumar

  3. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Fina,

    Thanks for your report and am unable to reproduce the issue. It would be helpful if you share us a video file format (.gif, .mov) to see the problem.

    Regards,
    Muthukumar

  4. 150 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    98 comments  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Jan,

    Thanks for your report. Would it be possible to share a video (.gif/.mov) file to look into the exact problem.

    Are you able to view the wires when using Ctrl+A or Cmd+A keys ?

    Regards,
    Muthukumar

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Apologize for the prototype object link viewing issues. Team is actively working on to resolve the problem.
    Will keep you posted as soon as fix is available.

    Thanks,
    Muthukumar

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Thanks for the additional information. If the object inside the Group, wire is not shown even though complete artboard is selected.

  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi James,

    Thanks for your report. Am not able to reproduce the scrolling problem with viewport set as 1366px on Windows 10, Chrome browser. Can you share the video format (.gif/ .mov) to see the prototype action?

    Regards,
    Muthukumar

  6. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-filed  ·  2 comments  ·  Adobe XD: Bugs » Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Austin,

    Thanks for your report with a movie file attached. Am seeing a fixed element (image) in the background and a scrollable artboard with couple of pins.

    1. Login
    2. Inverted triangle

    In fact, pins are not scrolling along with an object on which pins are created (1 & 2). The actual issue here is, pins are not scrolling if placed on scrollable elements.

    Can you confirm aforementioned behavior is in align with your expectation?

    Thanks,
    Muthukumar

  7. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Ocelot, Kenneth

    Sorry to hear that you are facing issues with auto animate transitions. Am also seeing the reported problem.
    I will file a bug for the team to review.

    Thanks,
    Muthukumar

  8. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Girish,

    Thanks for your report. Can you share us the XD file to investigate further?

    Regards,
    Muthukumar

  9. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi HanLiu,

    Sorry to hear that you are facing issues with prototype update. This shouldn't have happened.
    Can you logout from XD and Creative Cloud then re-login to check whether resolves the problem?

    Please let us know reported issue occurs while XD file opened in two different machines.

    Thanks,
    Muthukumar

  10. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Didi,

    Can you share the published link and XD file to investigate further?

    Thanks,
    Muthukumar

  11. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Would it be possible to share the published link with us? Can you please check how it is displaying in other browsers?

    Thanks,
    Muthukumar

  12. 5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-filed  ·  3 comments  ·  Adobe XD: Bugs » Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Owain,

    Thanks for reporting this issue. By any chance, you can create a new link and check whether problem persists or resolve.

    Regards,
    Muthukumar

  13. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Surya,

    To investigate further, can you attach a screenshot of error and share published URL here in this thread?

    Meanwhile send us the problem facing XD file to xduv@adobe.com mentioning uservoice forum link.

    Thanks,
    Muthukumar

  14. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hello Blair,

    To investigate, can you please share the published prototype link and the sample XD file here in this thread?

    Thanks,
    Muthukumar

  15. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Does the problem resolved ? If still persists, please share the XD file to xduv@adobe.com

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Imran,

    Thanks for reaching us. Can you share the interaction link (Prototype tab) snapshot as is from the XD file?

    Regards,
    Muthukumar S

  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Thanks for your report. Can you help with the below details to investigate further?
    Also would it be possible to share the XD file?

    - OS, System configuration
    - Browser version
    - File size, Artboard size and Images used
    - Network (Office LAN, Wi-Fi, Other)

    Thanks,
    Muthukumar

  17. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Patrick

    Here is a prototype link published from the xd file with "Fix position when scrolling" option set.
    https://xd.adobe.com/view/07d58299-879b-419c-5c4f-bf26dd633e09-71e4/

    Please check.

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Can you please try enabling (tick mark) "Fix position when scrolling" and see the behavior?
    Buttons and Overlay text preserve at one spot.

    Let us know it resolves your query.

    Thanks,
    Muthukumar

  18. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Send us an email to xduv@adobe.com specifying uservoice link and attach the file.

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Anjali,

    Thanks for your report. Can you please share the XD file to look into the problem?

    Regards,
    Muthukumar

  19. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Katie

    Thanks for your report and sharing the environment details in which issue occurs.
    Can you provide both (2 pages, All artboard's) the prototype links here in this thread?

    Regards,
    Muthukumar S

  20. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  3 comments  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Cliff, post your files in any of the sharing sites and send us the link in this forum.

    WeTransfer.com
    Dropbox
    Google Drive

    Please find the email id xduv@adobe.com

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Cliff

    Thanks for your report. Please share the below details.

    1. Which OS version you are facing this issue?
    2. Is this problem happening in more than one XD file?
    3. Create a prototype interaction recording file [.gif] or [.mov] format

← Previous 1

Feedback and Knowledge Base