AdminMuthukumar S (Admin, Adobe)

My feedback

  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Kenneth,

    Reported issue is not reproducible. Can you provide us more details on XD user edition, published link?

    Thanks,
    Muthukumar

  2. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Marko

    Sorry to hear that your facing issues with prototype content on external devices. Can you please share us the published link and external display configurations?

    Thanks,
    Muthukumar

  3. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Can you also update us whether sharing for review is attempting outside of your organisation?

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Jonathan,

    Sorry to hear that you are facing issues with sharing the prototype. Can you please check with the IT admin whether sharing permission for Adobe XD is enabled?

    Also sharing is allowed from Admin console for you.
    Let us know this resolves the problem.

    Thanks,
    Muthukumar

  4. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Gustavo,

    Please share the prototype link. Can you provide us with below details?

    1. What is the resolution size of display?
    2. Are you seeing the same behavior in all browsers (or) specific browser only?
    3. How other prototypes are appearing?

    Regards,
    Muthukumar

  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Didi,

    Can you share the published link and XD file to investigate further?

    Thanks,
    Muthukumar

  6. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  3 comments  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Ansh,

    Can you please share the prototype link here in this thread?

    Thanks,
    Muthukumar

  7. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Arvid,

    Please share the prototype link to investigate further.

    Regards,
    Muthukumar

  8. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Stevo,

    Thanks for your report. Can you please confirm whether issue is happening with one particular link or for all the links published prototype/ design specs?

    Regards,
    Muthukumar

  9. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Can you share us the published link? The problem specified here is that happening in all browsers.

  10. 3 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Would it be possible to share the published link with us? Can you please check how it is displaying in other browsers?

    Thanks,
    Muthukumar

  11. 4 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Owain,

    Thanks for reporting this issue. By any chance, you can create a new link and check whether problem persists or resolve.

    Regards,
    Muthukumar

  12. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Surya,

    To investigate further, can you attach a screenshot of error and share published URL here in this thread?

    Meanwhile send us the problem facing XD file to xduv@adobe.com mentioning uservoice forum link.

    Thanks,
    Muthukumar

  13. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  3 comments  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    "Mark for Export" as a checkbox is available in XD release 17.0.12.11 property panel.
    Select any artboard content and tick to mark objects to export.

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Thanks for your report. Can you please uncheck "Include assets" and try publishing new link?

    Regards,
    Muthukumar

  14. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Adobe XD: Bugs » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Does the problem resolved?

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Jasmin

    To preview all the artboards, each
    artboard should have a interlink and leads to home.

    Can you check once again if any of the artboard link is missing?

    Regards,
    Muthukumar

  15. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hello Blair,

    To investigate, can you please share the published prototype link and the sample XD file here in this thread?

    Thanks,
    Muthukumar

  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Adobe XD: Bugs » Share  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Does the problem resolved ? If still persists, please share the XD file to xduv@adobe.com

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Imran,

    Thanks for reaching us. Can you share the interaction link (Prototype tab) snapshot as is from the XD file?

    Regards,
    Muthukumar S

  17. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Adobe XD: Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Thanks for your report. Can you help with the below details to investigate further?
    Also would it be possible to share the XD file?

    - OS, System configuration
    - Browser version
    - File size, Artboard size and Images used
    - Network (Office LAN, Wi-Fi, Other)

    Thanks,
    Muthukumar

  18. 3 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Patrick

    Here is a prototype link published from the xd file with "Fix position when scrolling" option set.
    https://xd.adobe.com/view/07d58299-879b-419c-5c4f-bf26dd633e09-71e4/

    Please check.

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi,

    Can you please try enabling (tick mark) "Fix position when scrolling" and see the behavior?
    Buttons and Overlay text preserve at one spot.

    Let us know it resolves your query.

    Thanks,
    Muthukumar

  19. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Send us an email to xduv@adobe.com specifying uservoice link and attach the file.

    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Anjali,

    Thanks for your report. Can you please share the XD file to look into the problem?

    Regards,
    Muthukumar

  20. 1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    AdminMuthukumar S (Admin, Adobe) commented  · 

    Hi Katie

    Thanks for your report and sharing the environment details in which issue occurs.
    Can you provide both (2 pages, All artboard's) the prototype links here in this thread?

    Regards,
    Muthukumar S

← Previous 1

Feedback and Knowledge Base