Joel
My feedback
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7 votesbug-needs-more-info ·
AdminNina Ramos (Adobe XD)
(Engineering Program Manager, Quality, Adobe)
responded
Greetings:
Are you still seeing this problem? If so, how are you installing font files? Are you able to access the same fonts via other UWP applications (OneNote comes with Win10).
Thanks!
Nina
Adobe XDJoel
supported this idea
·
Joel
commented
I forgot to mention in my original comment that t the font I am using is OpenSans.
Thanks for your help!
Joel
commented
Reposting from my original comment:
https://forums.adobe.com/message/10466014#10466014System Info:
Adobe XD CC v: 9.1.12.3
OS: Windows 10 Pro v: 1803 build: 17134.112
64-bit, 12GB RAM, Intel i5-6300U CPU @ 2.40Ghz
Issue:
After the latest update, the keyboard stops working.
The app freezes when the text field I'm trying to edit is selected.
The entire app doesn't freeze but all keyboard input is lost.
Sometimes saving will 'unfreeze' it but I still am unable to type.
I have to exit, kill in task manager, restart, and functionality is lost almost instantly after restarting.
The same thing happens if I use built-in keyboard or external Logitech.
I sort of need to be able to type when I use XD...
Any help or tips would be GREATLY appreciated.
Thanks.
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311 votesbug-fix-in-progress ·AdminNina Ramos (Adobe XD)
(Engineering Program Manager, Quality, Adobe)
responded
@Matt + Alex: The issue is Win10 specific. XD team is actively working with Microsoft to resolve.
Thanks!
NinaJoel
supported this idea
·
Joel
commented
this is an excerpt from my DxDiag file where Adobe XD is specifically mentioned repeatedly for 'problem signatures' and an event called MoAppCrash:
+++ WER5 +++:
Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0Problem signature:
P1: Adobe.CC.XD_9.1.12.3_x64__adky2gkssdxte
P2: praid:App
P3: 9.1.12.3
P4: 5b2c0c73
P5: DUser.dll
P6: 10.0.17134.1
P7: f3bed37b
P8: c000041d
P9: 00000000000119ab
P10:+++ WER6 +++:
Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0Problem signature:
P1: Adobe.CC.XD_9.1.12.3_x64__adky2gkssdxte
P2: praid:App
P3: 9.1.12.3
P4: 5b2c0c73
P5: DUser.dll
P6: 10.0.17134.1
P7: f3bed37b
P8: c0000005
P9: 00000000000119ab
P10:+++ WER7 +++:
Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0Problem signature:
P1: Adobe.CC.XD_9.1.12.3_x64__adky2gkssdxte
P2: praid:App
P3: 9.1.12.3
P4: 5b2c0c73
P5: DUser.dll
P6: 10.0.17134.1
P7: f3bed37b
P8: c000041d
P9: 00000000000119ab
P10:+++ WER8 +++:
Fault bucket , type 0
Event Name: MoAppCrash
Response: Not available
Cab Id: 0Problem signature:
P1: Adobe.CC.XD_9.1.12.3_x64__adky2gkssdxte
P2: praid:App
P3: 9.1.12.3
P4: 5b2c0c73
P5: DUser.dll
P6: 10.0.17134.1
P7: f3bed37b
P8: c0000005
P9: 00000000000119ab
P10:Joel
commented
I've literally copied and pasted this exact same comment on 5 different posts for the same issue. I do not understand the purpose of this. Adobe clearly knows there is an issue with the latest release of their XD product and making the customers go on a wild goose chase to get their questions answered is stupid and frustrating... that being said here we go aaaagain:
System Info:
Adobe XD CC v: 9.1.12.3
OS: Windows 10 Pro v: 1803 build: 17134.112
64-bit, 12GB RAM, Intel i5-6300U CPU @ 2.40Ghz
Issue:
After the latest update, the keyboard stops working.
The app freezes when the text field I'm trying to edit is selected.
The entire app doesn't freeze but all keyboard input is lost.
Sometimes saving will 'unfreeze' it but I still am unable to type.
I have to exit, kill in task manager, restart, and functionality is lost almost instantly after restarting.
The same thing happens if I use built-in keyboard or external Logitech.
I sort of need to be able to type when I use XD...
Any help or tips would be GREATLY appreciated.
Thanks.
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73 votes35 comments · Adobe XD: Feature Requests » 02 : Prototype mode · Flag idea as inappropriate… · Admin →
AdminElaine (Adobe)
(Admin, Adobe)
responded
Please note that you can launch a recorder by using the Windows+G shortcut key.
-Elaine
Joel
supported this idea
·
Joel
commented
That's not an acceptable solution from Adobe. Windows users should not be punished. We pay for the same functionality that Mac users pay for.
How is this issue closed!?!? How can it not be reproduced!?!?!? can I work for Adobe? - I can show you how to reproduce the issue.:
Step 1 open XD on a Windows machine.
Step 2 use it for 20 minutes, sometimes less than that.
Step 3 try and edit text...
Step 4 get your company to cancel CC and switch to Sketch because this is insane
This happens every day when I use XD but apparently it is not a real issue