7-Day Trial not long enough for purchase decision
Update to XD CC version today.
I've been using XD for a while now and have been a big fan ...up until today.
Like many others, I've invested a lot of time testing out this product. Also like others, I've done this on real projects in order to put XD to the test; see if it works for my workflow and so on. It was a risk I knowingly took.
However, with such a short trial window for the official release, I feel like Adobe now has me over a barrel. There have been a few critical features missing which I would need to see (and don't see in the official version) before I'd be willing to make the final decision to purchase. This still feels like a Beta.
Kind of sucks for us beta testers, no? Update quickly or lose all my work...? Not how I thought Adobe would transition us over to the full version.
This is making InVision Studio seem a lot more appealing...
Am I the only one feeling this way?
In case you missed the announcement over the summer, XD now has a “Starter Plan” that allows you to use XD for free. Learn more at xd.adobe.com (check the bottom of the page for pricing options).
I work at a large company (+30k employees) with all the bureaucracy that that entails. Getting approvals to spend even a cent takes time, and it *definitely* includes building consensus.
I’d like to demonstrate to my teammates (5 other developers) if:
A) XD can help us create faster/better.
B) XD can help us collaborate faster/better.
I’m charged with leading our nascent UX efforts (something I’m seeing more companies take seriously enough to move in-house) whilst still being a full time, full stack developer.
I fail to see how in 7 days I can learn A and B in XD, much less teach it to my teammates, and much much less demonstrate that to the folks signing the checks.
The kicker was the trial period began from the moment I first started the software. A few weeks later I’ve finally carved out time to evaluate it, and my period is up.
Bottom line: I can’t build consensus enough for purchase and full integration on a 7-day trial period. Especially for software nobody else wants but me. (The water-cooler answer is “Why don’t you guys just use Sketch, it’s already approved and everyone else in the org is already using it? Plus, Sketch proficiency is easy on the resume.”)
At this point I have two choices: I can either buy XD with my own money and evaluate it (not sure I’m going to do that), or I can get the already approved Sketch, and just move on.
12 bucks/month & you can cancel any time. It really is not that much man.
Nevertheless there is a 14 days period after your purchase when cancelled, you'll get the full refund. So instead of 7 day trial, you get 21 day to try it.
I'm not an Adobe employee, I was just dealing with this exact problem recently and I eventually decided to buy it.
You can reset the trial by going to C:\Program Files\Common Files\Adobe\Adobe XD CC on your computer.
Zoshua Marbin Colah commented
Completely understand and empathize with what you are saying. Since the past year, I have promoted the use of this software to my students to create great prototypes quickly.
I feel I am extremely fortunate I did not introduce it to them this quarter as if I did and this happened then they would be stuck.
I completely understand the software is still in the works and you'll need some more time to push out the updates, but then why pull it of beta if you are not making any changes.
You lost out on such a huge potential audience for more feedback about bugs and ideas. Respect your beta community always is all I want to say.
As a work-around while I'm trying to convince our IT to let me buy XD, I thought I'd use the Beta version. Works fine on older docs, but when I try to open a newer file (created with CC), I get an "this file was created with a newer version" error. Is there anything I can do? Anyone figure something out?
I couldn't agree more. I started evaluating when I saw the full version was left.
I did so the best way I know how, by trying to use it to work on an actual project for our product. To see if it would improve, speed our workflow. 7 days is absolutely not enough.
It's just enough to get an idea of it's shortcommings - i.e. missing some basic design features (borders on one side, etc.) and helpful prototyping features (overlays and hotspots).
7 days is not enough, however to find out if it would be an asset in our workflow, despite those shortcomings.
Please, Adobe, consider extending this to 14 or 30 days!
I haven't updated the Beta at home. Will that version stop working at some point? I'm going to have to pay out of my own pocket to keep using XD. Might be able to get that reimbursed, but still. I can't buy this until some key features (text search and replace, locking parts of the UI, etc.), have been implemented.
Really disappointed in Adobe... 2 months without an update and then finally decided to take XD out of beta? wtf? lol
How do I work with the developers now? lol
Agreed. And I can't have all of my developers purchase a license just to get dimensions, colors, etc.
John McCauley commented
A number of folk updated, which has caused a problem for us. We have to go through IT to gain access, since we have an Enterprise account. 7 days is not long enough.
Mikhail Nikipelov commented
WDF Adobe? Did you set the price before releasing web-inspector for developers? Now they have to buy Xd because they need just view all dimensions/colors/etc? Not good Adobe, this is a totally wrong step if you want to populate Xd in the professional area.