1 votebug-needs-more-info · 2 comments · Adobe XD: Bugs (Read-Only) » Performance · Flag idea as inappropriate… · Admin →
Adobe gives Xd for free... they don't care. Every-single time someone posts an issue, the answer below is the same. Once the user uploads the requested info, the support team goes silent, ask for more information or close the comments. Oh Adobe.
Is this what happens when greedy companies like Adobe start giving away software for free... even the small stuff is dropped?
This Grey'd Out Preferences / Preferences request has been completely ignored from posts dating back to early 2017.
1. Take away the "Preferences" link until you (i quote support) "...figure out what to use preferences for..."
2. Actually spend a little time with Preferences. Small things can go a long ways.
Again, the project PM's are not listening to your customers. How long did your team spend on all the Voice Interactions again?
72 votesbug-investigation-in-progress · AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
Sorry you’ve encountered this problem. Please see previous comment for requested details to help investigate root cause.
This is a save issue with cloud drives. Your team has known about this for months and yet no real solution.
Why can't XD pull the file from the TEMP folder, when a file is corrupt instead of sharing an ambiguous error message?
Looking at the lack of critical bug-fixes this year, it might be a good-idea to get your PM's on this board more often to get an idea of what is important.
We need a fix for this ASAP pretty-please... even if it's not the majority of users, it's a CRITICAL BUG!
Looks like they don't know what to do either.... this is completely F'd up. While I only lost 8 hours, try explaining to the client I am receiving an "ERROR 84".
Secondly, when will engineers properly label Errors? If the error output can respond with a number, why can't we get more information... it's obvious Adobe wont help us, we need to be able to help ourselves.Edgar supported this idea ·