AdminArpitha (Software Engineer, Adobe)

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  1. 1 vote
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    bug-needs-more-info  ·  5 comments  ·  Adobe XD: Bugs (Read-Only) » Design  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Oleg,

    Unfortunately not able to reproduce please update your xd version.

    Regards,
    Arpitha

    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Oleg,

    Thanks for a reply which version of the windows are you using?

    Regards,
    Arpitha

    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Oleg,

    Thanks for reporting the issue. Please check this scenario with latest version of xd.

    If you still able to reproduce the issue please provide me the file to reproduce the issue on our end. Email id : sannappa_AT_adobe_DOT_com.

    Regards,
    Arpitha
    AdobeXD

  2. 1 vote
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    bug-needs-more-info  ·  9 comments  ·  Adobe XD: Bugs (Read-Only) » Design  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    ok, let me know what time are you available. Please provide me the timing I will take the team viewer

    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Usherboy,

    Thanks for the reply. Please provide me the files which you're using, so we can reproduce the issue.

    Regards,
    Arpitha

    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello UsherBoy,

    Thanks for reporting the issue. Can you please provide me the exact reproducible steps.

    Can you please provide me some information.

    1/ OS version and details.
    2/ Xd version?

    Regards,
    Arpitha
    Adobexd

  3. 2 votes
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    bug-filed  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Oleksiy,

    Thanks for reporting an issue. We have logged the bug internally and will be fixed according to the priority.

    Regards,
    Arpitha
    AdobeXD

  4. 1 vote
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    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Alan,

    Thanks for the reply. Please provide me the file for the following mail id: sannappa_AT_adobe_DOT_com.

    Regards,
    Arpitha

    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Alan,

    Thanks for reporting the issue. Unfortunately we were not able to reproduce the issue.

    Can you please Provide me the file so we can try to reproduce the issue.

    Please provide some information.

    1/ Is it file specific or happening on all file.

    2/ If all files please provide me reproducible steps.

    Regards,
    Arpitha
    AdobeXD

  5. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Core Design  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Jaycee,

    Thanks for reporting the issue.

    Can you please provide me the gif to reproduce the issue. I am not seeing any difference in the png file which you have attached.

    Regards,
    Arpitha,
    adobeXD

  6. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Design  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Yuvaraj,

    Thanks for reporting the issue. Unfortunately, we are not able to reproduce the issue.
    Please provide some details so we can regress the bug.

    1/ Please update to the latest xd.
    2/ Please provide me the exact steps to reproduce the steps if it is happening always.
    3/ If happening in particular id please provide me the file.
    4/ Please provide me the os details.

    Regards,
    Arpitha
    AdobeXD

  7. 2 votes
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    bug-needs-more-info  ·  5 comments  ·  Adobe XD: Bugs (Read-Only) » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Masumin,

    Thanks for reporting the issue. Thanks for all the details can you please provide me the png file or jpeg file which you are using in the project. This helps us to regress the bug.

    Reagrds,
    Arpitha
    AdobeXD

  8. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Design  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Jatinder,

    Thanks for reporting the issue. Unfortunately, we are not able to reproduce the issue.

    Can you please provide me the cc-library link so I can add the library to my account and try to reproduce the issue.

    And also please provide me the reproducible steps.

    Regards,
    Arpitha
    AdobeXD

  9. 1 vote
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    bug-open-to-fix  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Joseph,

    Thanks for reporting the issue. This is a known issue we fix this issue in the upcoming release.

    Regards,
    Arpitha
    AdobeXD

  10. 1 vote
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    bug-filed  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Szatmari,

    Thanks for reporting the issue. We are able to reproduce the issue on our end.

    We have filled the bug this bug will be prioritized accordingly.

    Regards,
    Arpitha

  11. 1 vote
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    third-party-plugins  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Mohamed,

    Thanks for reporting an issue. This issue is related to the plugin so please contact the plugin team to resolve the issue.

    Regards,
    Arpitha
    AdobeXD

  12. 2 votes
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    bug-needs-more-info  ·  4 comments  ·  Adobe XD: Bugs (Read-Only) » Text  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello jiang,

    Thanks for reporting the issue. Unfortunately, we are unable to reproduce the issue.

    Can you please provide me the exact steps to reproduce the issue.

    I have a few questions.

    1/ Which version of xd are you using if not the latest can you please update the latest version.
    2/ Which os are you using and please provide me the os details.

    Regards,
    Arpitha
    AdobeXD

  13. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for reporting the issue. Unfortunately, we are not able to reproduce the issue on our end.

    Can you please attach the file so we can investigate the issue.

    I have few questions:

    1/ is it happening with all files?
    2/ Which OS are you working on.

    Regards,
    Arpitha,
    AdobeXD

  14. 1 vote
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    bug-filed  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Tania,

    Thanks for reporting the issue. We already logged the issue will be prioritized accordingly.

    Regards,
    Arpitha
    AdobeXD

  15. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Text  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for reporting the issue. Can you please provide me the file to investigate the issue if it happening in a particular file.

    1/ Which Os and Xd version.
    2/ What fonts are you using.
    3/ Reproducible steps.

    Regards,
    Arpitha
    AdobeXD

  16. 1 vote
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    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for reporting the issue. Unfortunately we are not able to reproduce the issue.

    Can you please provide me the exact steps. And please provide me the some information.

    1/ Is it happening all the time.
    2/ Coresync version?

    Regards,
    Arpitha
    AdobeXD

  17. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Rajarshi,

    Thanks for reporting the issue. Unfortunately we are not able to reproduce the issue can you please provide me the exact steps to reproduce if it is happening in all files. If it is happening in particular file please provide me that file

    Regards,
    Arpitha

  18. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello,

    Thanks for reporting the issue.

    Please answer me few question so we can try to get solution.

    1. Why are you working with third party tool for redirecting to browser any specific reason? It always redirect to default browser if you want to redirect to specific browser please set the default browser.

    Please find the helpx: https://helpx.adobe.com/xd/help/share-embed-designs-prototypes.html for the sharing.

    Regards,
    Arpitha
    AdobeXD

  19. 1 vote
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    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello Peter,

    Thanks for reporting the issue.

    1. hello how long are we going to wait to fix the shades in component ? -> Team is working on the fix in further release this issue will be fixed.

    2. sometimes my adobe xd freezes when I write an object size or I work with a text tool.
    - Unfortunately we are not able to reproduce the issue can you please provide me the reproducible steps.
    - Which OS are you using?
    - Is it happening all time.

    Regards,
    Arpitha
    AdobeXD

  20. 3 votes
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    bug-filed  ·  1 comment  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    AdminArpitha (Software Engineer, Adobe) commented  · 

    Hello,

    First of all apologies for the inconvenience caused. I acknowledge that this is a bug in export and the team is working on a prioritising the issue.

    Regards,
    Arpitha
    AdobeXD

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