ballardstudio

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    55 comments  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    ballardstudio commented  · 

    Hi Anonymous. I posted the recovery steps below. Let me know if you have any questions:

    Hi all. I think I found a solution to recover files from the Adobe XD Error 48. A copy of the file is located for Windows Users is in this directory... C:\Users\USERNAME\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState\CloudToLocalMRUCache

    It seems that the Cloud saving is an issue. Once the file is saved a copy is stored in the local cache, which is a good thing because you can recover the cloud saving file from here. PLEASE LET ME KNOW IF THIS WORKS. I'll spread the news to help others.

    ballardstudio commented  · 

    Once the file is found in the directory, you must launch the file from there. It will open in XD and must be saved under a different file name in the directory of your choice. After saving, the file is recovered.

    ballardstudio supported this idea  · 
    ballardstudio commented  · 

    I told my a friend of mine about this. They are looking into the Mac file recovery to help the XD community.

    ballardstudio commented  · 

    Hi all. I think I found a solution to recover files from the Adobe XD Error 48. A copy of the file is located for Windows Users is in this directory... C:\Users\USERNAME\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState\CloudToLocalMRUCache

    It seems that the Cloud saving is an issue. Once the file is saved a copy is stored in the local cache, which is a good thing because you can recover the cloud saving file from here. PLEASE LET ME KNOW IF THIS WORKS. I'll spread the news to help others.

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