Alex Shafren

My feedback

  1. 6,674 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Alex Shafren supported this idea  · 
  2. 27 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  28 comments  ·  Adobe XD: Bugs (Read-Only) » Documents  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Shafren commented  · 

    I'm literally having the same problem and it is so Fk**ing annoying. It also a has all my master components.

    Don't think I feel confident in relying on Creative Cloud for my master file.

  3. 72 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    56 comments  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Shafren supported this idea  · 
  4. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Alex:

    Sorry to hear you’re seeing an error when opening XD Cloud document. Sometimes the Adobe Sync service gets into a bad state and this can happen.

    Some troubleshooting I encourage you to try:
    - Restart the system (how many times have you heard that? :)
    - Create/save/close/open new cloud file
    - Retry opening your file

    There’s also a scenario where pending updates can interfere with Adobe Sync. Here’s a page with details on how to proceed, https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html

    I’ve reached out directly for log file request.

    Hope this helps!
    Nina
    Adobe XD

    Alex Shafren supported this idea  · 
    Alex Shafren shared this idea  · 
  5. 1,306 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Alex Shafren supported this idea  · 
  6. 2,485 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Alex Shafren supported this idea  · 
  7. 6,444 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Alex Shafren supported this idea  · 
  8. 1,281 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Alex Shafren supported this idea  · 
  9. 4,450 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Alex Shafren supported this idea  · 
    Alex Shafren commented  · 

    +1

  10. 5,861 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Alex Shafren supported this idea  · 

Feedback and Knowledge Base