Adobe XD: Bugs (Read-Only)
IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424
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font selection issues
font selection doesnt always register and reverts back to the font the item was created with, also once you have input your font choice in the choose font field the differnt weights don't become avialable until you have tabbed or clicked away then returned, this really is a massive step back for typograhers used to much better executions in other adobe products
1 voteHi Chris:
Are you still experiencing this problem? If so, do post further.
Thanks!
Nina
Adobe XD -
Prototype Review by page vs. flow not consistent
My client does not like to always view the prototype in full screen mode, since it is easier to view the prototype link by page, so we can discuss by page number for easier discussion on group conference. There is an issue with consistency of page number order and full screen mode flow. I first thought it had to do with the page layers not in order, (see screenshot), but that was NOT the case. I troubleshooted and realized when an artboard was higher on the X-Y coordinates on the overall board, that then made the page higher in order…
1 voteGreetings Kristen:
We display the artboards in left to right, top to bottom as you’re looking at the project. You should be able to reorder the artboards on the screen, save, and update the prototype to see a changed order. If you’re not, please let us know and I can get a developer looking at that.
Thanks!
Nina
Adobe XD -
Resizing creative cloud library images causes clipping
Some images when imported into a project from a Creative Cloud Library and then resized using the handles whilst holding down shift and option (on a Mac) so the image is scaled proportionately and stays centred, get clipped on the right and left hand side.
I can't reproduce this from the same image when imported using the XD File > Import... menu option.
The attached screen shot shows the same image scaled in this manner. The top was imported using File > Import then lower using the CC Libraries. You can clearly see the lower image is clipped several pixels…
1 voteHiya Rob! Looks like the links may be set to private view permissions. Can you update? Thanks!
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Error loading document. Invalid document type. / Fehler beim Laden des Dokuments. Ungültiger Dokumenttyp.
XD won't open the file. Already renamed it, no special characters in the path. Tried to open the file from different locations (Documents, Desktop). Other files are opening fine. The file was last used and saved before the mac was shut down. Opening the file on other mac-systems and older versions of XD lead to the same error. I hope there's a way to fix the problem as there's been already a lot of work in that project.
Thanks
Latest Version of XD (7.0.12.9, April 2018)
macOS High Sierra1 voteUpload files to sharing site (such as Dropbox) and send me the link.
Thanks!
Nina -
Pointed bezier curve gets rounded when copy pasting from Ai or from Library
When copy & pasting from Ai into XD my pointed bezier is rounded. Same if I try to place the object using the Library panel. The letter o (which is outlined text) is also incorrectly formed (see image attached).
1 voteThanks for sharing your file Veerle. The issue is actually on the Illustrator side. I’ve filed a bug for the team to look into.
Cheers!
Nina
Adobe XD -
From XD to Keynote very blurry with new update
I copy and paste individual design elements from XD into Keynote for client presentations where I label and create slides for approval. Up until today, that worked no problem. The elements pasted in Keynote at normal resolution and looked great, but today after I did the recent XD upgrade, everything I paste from XD to Keynote comes in at low resolution. This really, really sucks. I have to rework everything. Is there a setting or something I can do to resolve this? Take a look at the screenshot I've attached. The element on the left was pasted in yesterday, the…
1 voteYou can reply to this message or post to shared drive ( like Dropbox).
Thanks!
Nina -
Avenir Medium Comes Up As Missing
Keep getting a message that Avenir Medium is a missing font. It looks correct on the screen, and I've used it in multiple XD projects I'm working on.
1 voteIt does make sense Vinnie. I’ve noticed that font managers and XD aren’t always in sync. That is, there’s been ongoing issues with these types of setups with fonts not working well with XD. I’m investigating a similar issues reported by another user with Font Awesome. Hopefully I’ll have more info soon.
Thanks!
Nina -
PDF Export: Cannot open with Adobe Acrobat
When I export my screens from Adobe XD to PDF, the page becomes broken when opened with Adobe Acrobat.
1 voteHello Stevo:
What options are you choosing on export PDF – is it multiple PDF’s or one?
Any chance you can share the xd file with me for further investigation? Also, what version of XD and Acrobat are you working with?Thanks!
Nina
XD Community Quality Manager -
Copy/Paste from Illustrator copies the vectors but not the images.
Copy/Paste from Illustrator copies the vectors but not the images. It keeps the image shape, but the "box" is empty.
Adobe XD Version: Latest
Adobe Illustrator Version: LatestI can copy paste images from Photoshop, or a Browser, but not Illustrator.
The weirdest thing is I can do it with my personal macbook, but with the macbook from the office I can't. Both with the same Adobe versions.1 voteHi,
i would like you to do the following test inside Illustrator:
- Drag an image inside AI
- File → Save As → Choose “SVG”
- From the displayed dialog “Svg Options”, make sure “Embed” option is checked instead of “Link”
- If you changed the option press OK so that Illustrator remembers your preference
- Copy the art with linked image and paste in XD
Does it display the image?
Cheers,
M.
(Same reply posted here: https://forums.adobe.com/thread/2416337)
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Copy a text field out of a repeat grid come back to the original value if inserted in a new repeat grid
If I copy a text field from a repeat grid and past it in another artboard changing the value.
If I group it in a new repeat grid the value back to the original value.1 voteHello Hector:
I’m not really sure I understand the issue. The video appears to show a cut/paste action rather than copy.
When I copy text field from within a repeat grid and paste into another artobard it retains the same properties as when first copied. When changing the value of the newly created text object and then grouping into it’s own repeat grid, it retains the new settings.
Can you provide detailed steps so I can better understand what’s not working on your end?
Thanks!
Nina
XD Community Quality Manager -
Prototype speed issue - Reopen same screen again is very slow on iPhone
When i open the prototype screen first time it loads fast but when after second screen if I open again first screen then it takes lot of time to reload. I'm facing this issue only on iPhone. For android it's working fine.
Please help me.1 voteHello Manpreet:
Are you previewing in XD mobile app or are you loading the prototype sites on mobile browser? Is your prototype large or contain complex content? Do you see this with all XD prototypes or one or two?
Thanks!
Nina
XD Community Quality Manager -
App crash on ios
My .xd file works on android but the same file is unable to run on iOS. I think there’s some bug in it. Help me to fix
1 voteHello:
How are you viewing the .xd file on iOS? Do you have the XD mobile app? Or is the file saved to Creative Cloud drive and opened in mobile web browser?
Thanks!
Nina
XD Community Quality Manager -
[Mac] XD only open files from the recents viewer not from Finder
I'm currently experiencing an issue with XD where I can only open documents from within the recents list in the start screen and not from finder. Opening from the desktop or any other location opens the software but not the file.
1 voteWhen you say can’t open from Finder, is it that you double click on the flle? If so, what happens? It sounds like the file association to the app is not set properly. You can check by right click on the file in the Finder, selecting ‘Get Info’ and making sure XD is selecting under “Open With”.
Thanks!
Nina -
Hamburger menu button in wrong position while in window fullscreen mode (on Windows 10)
The menu button is overlaying the left panel if you activate the fullscreen mode on Windows 10 (win + maiusc + enter).
Just a little glitch that should be fixed.1 voteHello again Jakub!
One my colleagues was able to reproduce on a Surface Pro system. I’ve filed a bug. Thanks again for your feedback!
Cheers!
Nina -
Pasting character from word break XD
- 5.0.12.8
- Paste this char from word to xd:
- no crash
- crash
- not needed just try it
1 voteGreetings Mark:
Is this a recent problem? Is the problem only with this character or others in your system?
It looks like the character you’re experiencing issues is not in my system. Can you share the details on the font and where you acquired it?
Thanks!
Nina
XD Community Quality Manager -
XD 6.0.12.6 crashed on Mac
XD 6.0.12.6 crashed on Mac while I am working on it before I saved them, and all my updated were gone :((((
1 voteHello Anita:
Sorry to hear you’re experiencing this issue. Is this consistent when you copy/paste things from Illustrator? Does this happen every time or with a specific file?
Thanks!
Nina -
previous artboard on prototype mode doesn't work
Hello,
I am working on XD version 6.0.12.6, CC Sync 2.4.6.82 for Mac.
My Previous Artboard on Prototype mode, doesn't work. Always goes to the Home Page Artboard.
Thank you1 voteHello Anita,
Thanks for reporting this issue. I tried, but am unable to reproduce the behavior you describe. Could you share the XD file you are using by emailing it to AdobeXDSharingSupport@adobe.com? Also, please let me know which version of XD you are using and on which OS.
Thanks! -
Stretching of Sketch assets when opened in XD
When I open a Sketch file in XD, some of the assets are either squashed or stretched in the artboards. Text is not stretched however the left margin is wrong (further indented than originally designed).
1 voteHello Mel!
Well that’s not right. Can you share your Sketch and XD files with me? Would like to take a look to see what’s going on.
Thanks!
Nina
XD Community Quality Manager -
Import sketch file jumble
When opening a Sketch file with several artboards in XD, all of them are piled into one XD artboard. All the pieces are there and most of them are in a group so I can pick them appart.
It still saves me time to get the pieces, but it would be nice to have them seperated in individual artboards
1 voteGreetings:
Thanks for sharing your experience here! Would it be possible to get a copy of your Sketch file and the resulting XD file at first import? Would like to investigate how you’re getting to this state.
Thanks!
Nina
XD Community Quality Manager -
open file
I can't open any file!
I'm trying to use XD in my job (where my computer is authorized to use Adobe Suite, not my email), but, since there is no email to verify my account, XD can't open any file (the option "Open" in menu is disabled and none of the "Open Recent" files is available to open). I logged with my personal account and the "Open" menu option is back, but I tried to open a file in my computer and it doesn't open!
Here in my job, we're trying to use XD for future projects, but this bug…1 voteHello Viviane:
I’m sorry you’re experiencing this problem with XD, it sounds very frustrating.
In order to better understand what’s happening, can you provide the following system logs?
- CC logs, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
- Adobe XD logs
— Open Terminal and enter the following 1) cd Desktop 2) log show —predicate ‘processImagePath CONTAINS “Adobe XD”’ —last 3h >xd-log.txtThanks!
Nina
XD Community Quality Manager
