Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

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  1. Avenir Medium Comes Up As Missing

    Keep getting a message that Avenir Medium is a missing font. It looks correct on the screen, and I've used it in multiple XD projects I'm working on.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    It does make sense Vinnie. I’ve noticed that font managers and XD aren’t always in sync. That is, there’s been ongoing issues with these types of setups with fonts not working well with XD. I’m investigating a similar issues reported by another user with Font Awesome. Hopefully I’ll have more info soon.

    Thanks!
    Nina

  2. 1 vote
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  3. Copy/Paste from Illustrator copies the vectors but not the images.

    Copy/Paste from Illustrator copies the vectors but not the images. It keeps the image shape, but the "box" is empty.

    Adobe XD Version: Latest
    Adobe Illustrator Version: Latest

    I can copy paste images from Photoshop, or a Browser, but not Illustrator.
    The weirdest thing is I can do it with my personal macbook, but with the macbook from the office I can't. Both with the same Adobe versions.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    i would like you to do the following test inside Illustrator:

    • Drag an image inside AI
    • File → Save As → Choose “SVG
    • From the displayed dialog “Svg Options”, make sure “Embed” option is checked instead of “Link”
    • If you changed the option press OK so that Illustrator remembers your preference
    • Copy the art with linked image and paste in XD

    Does it display the image?

    Cheers,

    M.

    (Same reply posted here: https://forums.adobe.com/thread/2416337)

  4. Copy a text field out of a repeat grid come back to the original value if inserted in a new repeat grid

    If I copy a text field from a repeat grid and past it in another artboard changing the value.
    If I group it in a new repeat grid the value back to the original value.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Hector:

    I’m not really sure I understand the issue. The video appears to show a cut/paste action rather than copy.

    When I copy text field from within a repeat grid and paste into another artobard it retains the same properties as when first copied. When changing the value of the newly created text object and then grouping into it’s own repeat grid, it retains the new settings.

    Can you provide detailed steps so I can better understand what’s not working on your end?

    Thanks!
    Nina
    XD Community Quality Manager

  5. Prototype speed issue - Reopen same screen again is very slow on iPhone

    When i open the prototype screen first time it loads fast but when after second screen if I open again first screen then it takes lot of time to reload. I'm facing this issue only on iPhone. For android it's working fine.
    Please help me.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. App crash on ios

    My .xd file works on android but the same file is unable to run on iOS. I think there’s some bug in it. Help me to fix

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. [Mac] XD only open files from the recents viewer not from Finder

    I'm currently experiencing an issue with XD where I can only open documents from within the recents list in the start screen and not from finder. Opening from the desktop or any other location opens the software but not the file.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    When you say can’t open from Finder, is it that you double click on the flle? If so, what happens? It sounds like the file association to the app is not set properly. You can check by right click on the file in the Finder, selecting ‘Get Info’ and making sure XD is selecting under “Open With”.

    Thanks!
    Nina

  8. Hamburger menu button in wrong position while in window fullscreen mode (on Windows 10)

    The menu button is overlaying the left panel if you activate the fullscreen mode on Windows 10 (win + maiusc + enter).
    Just a little glitch that should be fixed.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. Pasting character from word break XD

    1. 5.0.12.8
    2. Paste this char from word to xd: 
    3. no crash
    4. crash
    5. not needed just try it

    1 vote
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  10. XD 6.0.12.6 crashed on Mac

    XD 6.0.12.6 crashed on Mac while I am working on it before I saved them, and all my updated were gone :((((

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. previous artboard on prototype mode doesn't work

    Hello,

    I am working on XD version 6.0.12.6, CC Sync 2.4.6.82 for Mac.
    My Previous Artboard on Prototype mode, doesn't work. Always goes to the Home Page Artboard.
    Thank you

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stretching of Sketch assets when opened in XD

    When I open a Sketch file in XD, some of the assets are either squashed or stretched in the artboards. Text is not stretched however the left margin is wrong (further indented than originally designed).

    1 vote
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  13. Import sketch file jumble

    When opening a Sketch file with several artboards in XD, all of them are piled into one XD artboard. All the pieces are there and most of them are in a group so I can pick them appart.

    It still saves me time to get the pieces, but it would be nice to have them seperated in individual artboards

    1 vote
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  14. open file

    I can't open any file!
    I'm trying to use XD in my job (where my computer is authorized to use Adobe Suite, not my email), but, since there is no email to verify my account, XD can't open any file (the option "Open" in menu is disabled and none of the "Open Recent" files is available to open). I logged with my personal account and the "Open" menu option is back, but I tried to open a file in my computer and it doesn't open!
    Here in my job, we're trying to use XD for future projects, but this bug…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Viviane:

    I’m sorry you’re experiencing this problem with XD, it sounds very frustrating.

    In order to better understand what’s happening, can you provide the following system logs?
    - CC logs, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
    - Adobe XD logs
    — Open Terminal and enter the following 1) cd Desktop 2) log show —predicate ‘processImagePath CONTAINS “Adobe XD”’ —last 3h >xd-log.txt

    Thanks!
    Nina
    XD Community Quality Manager

  15. Bugged color when I brought a PSD file into XD

    Some colors didn't came right when I brought a PSD file into XD. The colors in PS was just an attribute, not an effect.

    First Print 1 is XD, Print 2 is PS.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Diego,

    Thank you so much for letting us know about the issue. In order to make this easier to reproduce on our end, could you please provide a minimal Photoshop file that exhibits the problem when opened in XD? The file could contain just the text objects for instance.

    Thanks,
    Andrei

  16. publish prototype and design specs

    When I click on Publish Prototype or Design Specs appears the same screen (attached), every time.

    I am located in Portugal and using a public network. My network connection speed is 93mbps download and 11mbps upload. My XD version is 6.0.12.6

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    I have some follow up questions to help us better understand what could be causing your issue.

    - The connection you’re using, is it a cafe or your home? If at a cafe or elsewhere, can you try sharing from your home connection and see if the problem reproduces?
    - What is your network connection speed? You can measure this through sites like http://beta.speedtest.net/
    - Which version of XD are you using?

    Please confirm with your IT department that the following network access will not be blocked:

    - Communication over port 443
    - HTTP PUT/POST requests to Adobe’s Creative Cloud
    - Accesses to the following end points:
    https://cc-api-cp.adobe.io,
    https://comments.adobe.io/

    If the issue persists, please send an email to the address above with your Adobe ID.

    Thanks!
    Nina
    XD Community Quality Manager

  17. symbol disappeared from assets after I deleted it on the mockup

    Hi,

    my symbol disappeared from assets after I deleted it on the mockup.
    I used the symbol on all my mockups, and I have to redo to put it back, one by one :(((

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Apologies for the delayed reply Anita. Is this issue still happening?

    Am unable to reproduce the problem following the steps you provide.
    When working with symbols, if I’ve clicked into the object to edit and delete the contents this will remove the symbol from the assets panel. In this case that is expected because the contents are being deleted. Any chance this is what might be happening?

  18. editing layer title conflict

    double-clicking the layer title to rename it causes a bug: the title goes into edit mode and you can't close it anymore neither edit the layer-title itself.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. アートボードが9000px?以上になった場合にベクターの書き出しが荒れる

    アートボードが9000?~10000px以上のデザインを書き出した際、フッター近いパスで書き出したパスアイコンが、きれいに書き出しされません。添付はy8508の位置にあったアイコンです。

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. File open

    File open is blocked and open recent files is not working, How will i open UI kits file and copy from there?

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