Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Adobe Xd error code 47

    At my internship, I am the only person working with Adobe CC. When trying to open Xd files my colleagues have made (with the non-CC version of Adobe Xd), I get error code 47. I have tried reinstalling the program multiple times, but that did not fix the issue.

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Colors in copied text dont apply

      For example:
      If i wont
      Label: * (text = black, asterix = red) and then copy the text and paste. The red color will disapear.

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        bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Export

        Batch export (shift+ctrl+E) - happening nothing.
        Selected (ctrl+E) - Exporting just if you select an object or artboard
        All artboards - exporting just if you selected an artboard.

        Over all: selecting one by one all artboards than ctrl+E exports all artboards, so in this case what is the difference between the tree different exporting types?
        Once you select at least two artboards and export them this is also a BATCH export.

        In older version if you simply hit the ctrl+E keys you had automatically the export all artboards. If you had selected ONE artboard or one or more object and…

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          feature-under-review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Artboard duplicated with items on batch

          Do not propagate items that was put for batch when artboard was duplicated.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Alex:

            Not really certain what you mean. Can you provide further details on what steps you take when hitting this issue?

            There was a recent post where selecting items within a symbol used in multiple artboards resulted in multiple instances during export. Could this be what you mean? Let me know if this is it, or if you’re encountering something different.

            Thanks!
            Nina
            XD Community Quality Manager

          • Images in Design Speks

            When i work whit a mask in my dokument, then in Design Speks i have the problem, that the total image is measured. Not only the mask.

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              bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Переключение раскладки клавиатуры

              1. 4.0.12.6
              2. Если открыты 2 проекта одновременно, переключение между русской и английской раскладкой практически не работает, хотя один из проектов в активном окне.
              3. Переключение языка ввода.
              4. Ничего (последний выбранный язык)

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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Some text gets removed when copying and pasting from PDF

                Using version 4.0.12.6.

                Every time I copy and paste text from a PDF to XD, some text doesn't show in XD. I've noticed this especially with the "fi" letter combination.

                So if I am pasting "finance" it would only show "nance".

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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Eli,

                  Thank you for reporting this issue with us. Unfortunately, we are unable to reproduce this issue at our end with the details provided by you.

                  We would appreciate if you can provide us following details to help us reproduce the issue at our end:
                  - OS version
                  - XD file and related files [PDF]

                • Navigate to the bottom of the screen

                  Testing a prototipe in Chrome for devices, sometimes when you go from one screen to another you go to the bottom of the new screen not to the top that is what is expected. Sometimes happens and sometimes not. This issue dont happend on older versions of Chrome. Chrome version 63 and newers. XD version 3.1.12.2

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                    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • XD crashing when importing vectors from Adobe Illustrator

                    Version 4.0.12.6

                    Copy and paste an expanded vector from Adobe Illustrator into Adobe XD, resize using alt + shift

                    Expected result: Vector file resizes in the XD document

                    Actual result: XD crashes

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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • marking of fields doesnt work

                      For example:
                      If you have an Object selected and you want to change the radius for the rounded corners.
                      If you try to mark the value in Object inspector as you would a Text in Notepad or any Input field via click and then mark the text by moving mouse left (or right if you clicked left of the text).
                      You are loosing the focus at all, if you then enter any value you change the opacity but not the thing you are trying to enter.

                      breaks my flow every time.

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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Hovering over lock icon shows export icon

                        When you hover over the layer lock icon it shows the new batch export icon thingie.

                        Gif example: https://gyazo.com/dc8b38fae0f87efd35d41dd44856cbee

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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                          Hi Danian,

                          Thanks for your report.

                          Could you please provide more details – does this happen every time you hover over the lock icon, even with a new document? Did it perhaps occur after your system went to sleep and then was resumed? Any further information that might help us to reproduce the problem?

                          Thank you,
                          Joe

                        • Slow working with CC Files

                          Downloading from CC Files is very slow within AdobeXD app.
                          Uploading my .xd file to CC Files folder is working good, with no delays. But it takes about 5~60 minutes (no jokes!) to download my project inside AdobeXD app. Project is simple and about 3~5 mb size. Internet in my phone is superfast (and cellular and wi-fi, no proxies, no firewalls).

                          Every time when I try to test the document on phone I wait for downloading for about 30 minutes and it drives me crazy.

                          AdobeXD PC version: 4.0.12.6, CC Sync 2.4.4.71, CC PC version 4.3.0.256
                          AdobeXD app Android version:…

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Andrey,

                            Thank you for reporting this issue with us. Unfortunately, we are unable to reproduce this issue at our end with the details provided by you. We would appreciate if you can provide us following details to help us reproduce the issue at our end:
                            - XD file and related files

                          • Transitions only dissolve on certain links

                            All of my artboards are the same size, and I turned off vertical scrolling just to be sure, but whenever I click on my first link to "slide down" to another page, it dissolves.

                            I checked all the settings and it only happens for the artboard immediately after my home page. Also removed and added new target links to try again, and the same thing keeps happening.

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                              bug-needs-more-info  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Open Recent > Clear Menu = Crash

                              Windows, Version 4.0.12.6

                              When "Clear Menu" on the Open Recent tab is clicked, it crashes the application.

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                We tried to reproduce this issue but haven’t been able to yet.

                                Does this happen any time you click Clear Menu, or just once? If you can make it happen repeatedly, please let us know and we’ll send you instructions for gathering a crash log on your system.

                              • Hard to get rotate cursor in top left corner of object linked to CC Libraries

                                Trying to get the cursor to show the rotate icon when hovering over the corner node. It appears for a glimpse but cannot get it to show so I can actually rotate the rotate an object imported from CC libraries.

                                app is update on Jan 24th

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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for reporting this. The large “linked graphic” icon in the upper left is making the rotation hit area too hard to target in that corner!

                                  As a workaround, you can use any of the other corners or any of the 4 handles on the sides to rotate the image as well. Since those use regular, smaller-size handles, you should find rotate much easier to target there.

                                • command drag does not disable the snap to

                                  I'm trying to place an object and it's snapping to the grid. I tried the command key click and drag the object and it's still snapping.

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Can you post a screenshot of your artboard grid settings? And if possible, also a sceen recording showing what happens while you’re holding down the Cmd key?

                                    Please note though if you are way zoomed in, you’ll see XD is snapping to 1px increments no matter what your artboard grid settings are. This pixel snapping can’t be disabled with Cmd — if you want to shift things off the pixel grid, you’ll have to edit the X/Y/W/H values directly in the Properties panel.

                                  • I cant change icon app for prototype!

                                    I cant change icon app for prototype!

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      Can you give more detail so we can understand this better? Could you list the exact steps you’re following and what you expected XD to do differently at each step?

                                      Screenshots or a link to a screencast recording would help too.

                                    • File save, "is in the trash issue"

                                      File save, "is in the trash issue".

                                      For some reason every time I make changes to my document the filename changes to include a set of numbers. Then when I attempt to dave I receive this alert. (see attached image)

                                      Very frustrating as i keep having to delete generated files by Adobe XD.

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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hi James,

                                        Thank you for reporting this issue with us. Unfortunately, we are unable to reproduce this issue at our end with the details provided by you. We would appreciate if you can provide us following details to help us reproduce the issue at our end:
                                        - Adobe XD version
                                        - OS version
                                        - Steps to reproduce the issue.
                                        - XD file and related files (in case of project specific issue)

                                      • Crash: Adding/Subtracting 2 objects + Anchor points

                                        To reproduce

                                        1) Draw 2 shapes
                                        2) Select both shapes
                                        3) Either Add, Subtract, Intersect or Exclude Overlap shapes (same outcome for each I guess)
                                        4) Double click on any point of the path to get an anchor point
                                        5) Adobe XD crashes and closes.

                                        A fix for this in the next update would be appreciated thanks.

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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          bug-filed  ·  Prateek Kuthiala responded

                                          Hi Rob,

                                          Thank you for reporting this issue with us and we apologize for the inconvenience. I have a filed a corresponding bug so we can investigate this issue in more detail.

                                          We will work to identify the root cause and implement a fix as soon as possible.

                                        • Pan cursor enables even when you have something selected

                                          If you select an item then press space the cursor changes to the pan symbol even though you are still in edit mode.

                                          This is especially noticeable when your too quick pressing the mouse before 'space' to pan around and believe you're in pan mode but items on your canvas start moving around.

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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