Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Blurring in masked images when animating

    Blurring in masked images when auto animating.
    The photos of girls are in a mask, the photos of dogs are just pngs w transparency. The larger resolution of the photo inside the mast the more it blurs between each animation

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  2. XD share

    xd v 14.0.42.14
    within prototype mode
    clicked share button (need to update and share prototype for review)
    got message "This service is temporarily unavailable. Please try again later."
    try later produces same result, persistent issue has not resolved in three days of use.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adobe XD glitch - export x2 retina SOLUTION

    XD never exported artboards at the correct retina size when I chose 2x
    Instead I exported artboards at 1x for Web
    and this produced correctly sized 100% artwork and retina artwork!
    Sharp as in invision

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  4. Copying blank spaces from design specs

    I attached a screen recording. The issue I found is that, depending where you click in the content box to copy the content, it copies 2 blank spaces (hard returns) when you click the lower region of the box.

    Whenever my devs. copy text from there, they found themselves having to remove returns from their code. This lead me to finding the bug.

    PS. Shouldn't there be a Bug category for the Design Specs feature? I didn't select a category as it doesn't belong to any of the others.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Colour change on export

    I get a massive colour shift with the latest update of XD all the bright colours in the PNG exports are dull?

    This is a disaster as you can see from the example screen shot.

    Left is the XD file and right is the exported PNG.

    This is a new 'feature'.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-filed  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  6. Import multiple Photoshop PSD files

    I want to add multiple PSD files to Adobe XD, but can't. I am only able to open one PSD file. The next time I want to import another PSD file into the XD file currently I'm working, I couldn't select the PSD file.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hey there,

    Thanks for the feedback! A few followup questions: Have you imported via “File” → “Open” or “File” → “Import”? Is the PSD file greyed out the second time you want to import? Can you describe the exact experience?

    Would you mind retrying the import using the following steps:
    1. Open a new Xd document and go to “File” → “Import”
    2. Multi-select the PSD files you want to import
    3. Click “Import”

    Let me know if this works.

    Best,
    Dan

  7. Texts formatting within the same text field looks different between windows and mac!

    Using Windows OS XD version in an artboard I created a text field using two different weight from the same font family! So now there are four lines of text in a single text field! The first line is in Bold type and Rest three lines are Light types!

    When I open this same file in Mac OS then this Text field with 4 brake lines removes all breaks between lines and converts all text in a single line, it also removes spaces between all words!

    Here I have attached a screenshot which shows the difference between both Windows and…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. ellipse line centering

    When I try to allign the line to the center or the circle or ellipse, it is not alligning to the center of the side, but it is shifted a little bit.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  9. Overlay action breaks Background blur and Shadow effects

    1. Version: 14.0.42.14 (Starter) on Windows 10
    2. When I create an Overlay action between artboards (imitation of iOS notification sliding down), it does not apply Background Blur and Shadow effects (it works for Transition action).
    3. I want to blur background with shadow for Overlay action.
    4. Actual result - the background image is not blured properly and shadow effect is completely missing. Screenshot showing my artboard/settings/actual effect. Notice how line from "b" logo in the background is still visible and shadow effect is not present at all. Link: https://imgur.com/a/DDM4JET

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tap Trigger bug when animating between two artboards.

    I have two artboards that animate automatically back and forth from each other to show an animated arrow that moves back and forth, pointing to a button I want the user to click. When previewing on the web it glitches. When you click the first time it glitches a brief image of what the next slide/artboard is. You then have to click a second time to actually move to the next slide.

    Works fine in desktop preview.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bebas Neue Font renders w/ wrong weight

    When using the font Bebas Neue the font weight "Regular" renders as if it were "Book" instead.

    I have ensured that the installation of "Regular" is different from "Book", as the two fonts weights work correctly in Photoshop. The issue also occurs on another computer in the office.

    I have tried:

    - reinstalling the font
    - restarting Adobe XD
    - restarting my PC
    - another PC

    - highlighting text
    - changing the font size
    - changing font color
    - another text box

    I fresh installed Adobe XD this morning.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. Artboards disappearing on Published Specs although file has not been changed.

    Published specs will have all linked artboards visible when sent over to devs, but then at a random point artboards will start to disappear from the specs, even though the Xd file hasn't been opened, changed or any new specs published.

    I'm working in Adobe XD Version 13.1.32.8

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  13. Application not launching

    I filed a bug saying, the application is not launching and the adobe team responded with a link (https://helpx.adobe.com/xd/kb/exit-code-183-while-installing-adobe-xd-windows.html). I tried solution 1,2,3 didnt work. but when i tried solution 4 it gives the following message.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. General Functionality and bad UX - Adobe Switched to Cloud Documents (bug)

    I'm beyond frustrated with XD at the moment. Since switching to cloud (because we were forced to, in order to use the xd app), things have been so bad with the keyboard not functioning. Beyond that, the sign in problems and long hangs from autosave just make this app unusable.

    I'm in the final stages of app design, and I had to get everyone accustomed to using cloud documents for prototyping on mobile. this was a real pain, and still I'm having complaints from where to access the files. CC files with a connection to your desktop where you can…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    To help clarify: What issue are you reporting?
    1. You don’t care for Cloud documents workflow
    2. When working with Cloud documents you notice performance slow downs
    3. When working with Cloud documents you see issues with the keyboard driven commands

    For No 1, you can still use XD to save files to your local drive as Lalita points out. For No 2-3 I’ll need more details to help determine what’s happening,
    - AdobeID
    - Geo location of where you’re accessing
    - XD + OS version

    For your reference, here’s some documentation for Cloud document workflows in XD, https://www.youtube.com/watch?v=VRVCuOnh4DA&;
    https://helpx.adobe.com/mt/xd/help/cloud-documents.html

    Cheers!
    Nina
    Adobe XD

  15. Font weight changes in text area on exit

    Adobe XD Version: 10.0.42.14 (Starter)

    1. Create iPhone XS artboard.
    2. Type text in point.
    3. Change the text in point to text area in the inspector pane.
    4. Change the font of the text to SF Pro Text, 17 Regular.
    4. Exit text area.

    Expected result:
    The font keeps its weight and looks the same as it was edited.

    Actual result:
    On exit the font changes its weight.

    See the attached file.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  16. I Cant See 'animation' transtition when Link the Object on Prototype

    I work on Prototype mode.
    When i want to link the object 1 from Artboard A to Artboard B, i can see the 'animation' feature ( Picture 1 )

    But When i want to link the object 2 from Artboard A to Arboard B, I CANT 'animation' feature ( Picture 2 )

    Any Solution ? or am i do something wrong ?

    Thanks

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Rianda:

    I’m not totally clear if you’re trying to use auto-animate feature? In Picture 1, the action is set to transition. You can select auto-animate there. The way it’s set now, it will do a “slide up” for the entire artboard when clicking.

    Let me know if this is what you’re wanting to do or if there’s something else you’re looking for. Here’s the helpx page for auto-animate for reference, https://helpx.adobe.com/xd/help/create-prototypes-using-auto-animate.html

    Cheers!
    Nina
    Adobe XD

  17. Color picker does not work

    When i try to pick color, the cursor behaves weird. I get only black color with zero alpha-channel.

    Windows 10 (1803)
    Adobe XD (13.1.32.8)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. Spell Check won't change the word

    even on version 14 (december) spell check shows misspelled word but unable to change (does nothing when the correct word is chosen from proofing context menu (right click)) .. the windows version is 1809 (october update)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Thanks for sharing the video. Looking at the file, I see a color change in :02.

    Can you share exact steps of what you’re doing and where it’s not working as you expected? For reference, here’s some documentation that may help clarify how the feature works today, https://www.youtube.com/watch?v=TUM4pXfR_o0&t=103s
    https://theblog.adobe.com/auto-animate-how-to-create-automatic-animations-xd/
    https://helpx.adobe.com/xd/help/create-prototypes-using-auto-animate.html

    Thanks!
    Nina
    Adobe XD

  20. I can't access/ view shared files between mac and Win10.

    I can't access/ view shared files between mac and Win10.

    Adobe XD V 14.0.42.14 (starter)
    Mac OS V10.14.2 (18C54)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base