Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

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  1. Repeat grid is now including shadow in the spacing value

    When an element has a shadow and a repeat grid is applied the spacing option now includes the shadow width or height as part of that padding.

    version: 14.0.42.14

    8 votes
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    8 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  2. Numeric keyboard not working after May update

    Ctrl+2,3 and zoom shortcuts don't work after new update (May 19).

    6 votes
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    6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  3. Artboard Overlay - Position mapping error while scrolled in viewport

    1. Version 16.0.2.8 CC Sync 4.2.0.25
    2.

    - Create artboard where elements will be placed like buttons / header
    - Create artboard where you have the items you want to let overlay on artboard
    - Create overlay
    - Preview > Now in initial screen the overlay works fine
    - Scroll in preview so the design will move according the height of viewport
    - Again click on your overlay item
    - Now you will notice that the Overlay maps accoring the x & y position of new viewport and not attached to initial location

    3. Mapping overlays only on design location…

    4 votes
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    bug-investigation-in-progress  ·  5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  4. XD 14.0.42.14 - again problem with polish special letters - this time with "ć" and "ł"

    1. Adobe XD 14.0.42.14
    2. Again after the newest (December 2018) update, there is a problem with 2 polish special letter during typing into text frame: "ć" (AltGr + "c") and "ł" (AltGr + "l".
    3. Expecting to write "ć" and "ł"
    4. Nothing happens after trying to type those letters.

    Adobe! ;) ;) ;) - please ;););) again????? ;););)

    Thanks!!!!!

    4 votes
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    5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unable to Publish when on VPN

    Trying to publish when on my office vpn results in "This service is temporarily unavailable. Please try again later." Publishing when not on a vpn works just fine. This is a major roadblock for remote workers required to operate via vpn.

    There have been a few other bugs like this opened. Adobe's response always seems to be 'working as designed' with not much explanation. The closest we've come is https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/33072070-cannot-publish-prototype-service-is-temporarily-u @Nina-Ramos suggested it's the company's vpn blocking access. After working with our IT department and following Nina's suggestion, we've confirmed that the following are not blocked:
    - Communication over port…

    3 votes
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Configure Charles
    1. Launch the Charles app
    2. Enable SSL Proxying for the endpoints used by XD
    3. Go to Proxy → SSL Proxying Settings…
    4. Click the “Add” button
    5. Add the following hosts (leaving other fields blank):
    - Host: *.adobelogin.com
    - Host: *.adobesc.com
    - Host: *.adobe.io
    - Host: *.amazonaws.com
    6. Set Recording Settings
    - Go to Proxy → Recording Settings…
    - Select the “Include” tab
    - Add the following hosts (leaving other fields blank):
    - Host: *.adobelogin.com
    - Host: *.adobesc.com
    - Host: *.adobe.io
    - Host: *.amazonaws.com
    7. Quit Charles

    Publish a prototype from XD
    1. Launch the Charles App
    2. Switch to the Sequence view in Charles
    3. Launch XD and open a design file
    4. Select the Share icon
    5. Select Publish Prototype
    6. Click “Create Public Link”
    7. When the operation completes, return to Charles
    8. Select File → Save Session As…
    9. Provide a file…

  6. Layers shifting between Mac/Windows

    I'm working on a Mac (10.14.3) - My colleague is opening the same file on Windows (10.0.17134) We both have Xd version 17.0.12.11.

    Bug: When a file is opened on Mac, saved then closed, then re-opened on Windows, some elements shift position (upwards) between the two systems.

    If the file is amended on Windows, saved, then opened on Mac, the changes are applied as 'over-corrected'.

    Eg: My file (Mac) has a 20px button with text vertically centred. When a colleague (Windows) opens the file the text has shifted upwards (the shift seems to be a random value) - if they…

    2 votes
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    bug-investigation-in-progress  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. Application not responding after restart system MacBook Pro

    I am frequently facing issue, can't open document and get freeze some time. Only solution is to quit and open XD to access the document.

    2 votes
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. pan

    XD seems to get stuck in Zoom model for me and does not pan at all. I use a dell laptop with a touch pad and Windows 10. You tend to get stuck in Zoom and your work area/project totally disappears off screen. There is no way to get the pan feature to work so that you relocate your work. The only way I could get through the tutorial was to zoom in on parts of it section by section. I'm used to applications that zoom when you click the zoom button and then automatically stop zooming when you stop…

    2 votes
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. IOS Add to home Full screen not working

    iOS full screen not functioning in safari when adding prototype to home screen. Prototype opens from home screen with safari back, buttons and search bar etc

    2 votes
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    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    @Alex – are you still seeing this in the latest version?
    Let me know.

    @Henrik – I’m not really sure what you mean. Is the problem different than the one in this report? If so, please open new bug.

    If you’re experiencing the same as described int his report, can you share more details about what you’re trying to do and where it’s going wrong?

    Thanks!
    Nina

  10. Creating new file from homescreen fail!

    Can't creating a new file @ CS Homescreen.
    See clip.

    Windows 10 x64
    16 GB Ram
    Intel Core i7-6700
    XD Version: latest.

    1 vote
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    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  11. OSX mac sierra 10.13.6 and windows 10 OS 17763.253 not able to open xd file due to an update message

    Getting the message: This was created with a newer version of Adobe XD. Please update Adobe XD to open it.

    I got adobe xd version 15.0.12.8 on mac and pc, I saved the file yesterday 07.02.2019. But when I try to open the file today I get the update message.

    So now my adobe xd file is in limbo, I am not able to open it either from mac or pc.

    MAC osx High Sierra version 10.13.6
    PC: Windows 10 version 1809 build 17763.253

    I have also tried to restart my mac and pc, but it did not help.

    a…

    1 vote
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    2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. XD files overwritten by old file.

    I have worked on a project for a while. I last updated and published it mid-October. However I cannot find that file. It is not in my trash, which I haven't emptied since September. It is not in my cloud files. It is not on my Mac. All that remains is the derivative file with the same name which was last modified in February, without any of the last 8 months of work. It appears all my work has been written over by an 8 month old save with the same name.... Please help me find a solution to this…

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Liam:

    Can you tell me what version of XD you’re working with? What about OS version.

    What location were you saving the file you mention. Was it ever saved to an external drive? Is it at all possible you renamed in the Finder? What about recent files? Is there an instance there that appears to point to
    the more recent version of the file?

    Unsaved files at exit appear in recent list with “*” icon in name. If there was any app issue, crash recovery may have kicked in. For that case, temporary files are saved in the following location: ~/Library/Application/Support/Adobe/Adobe XD CC

    Is it possible that you opened the old file unintentionally and save to same location as your updated one?

    Let me know if any of the above helps.

    Cheers!
    Nina
    Adobe XD

  13. Linked files not updating properly

    When I copy paste a File the Linked Files revert back to a state that does not exist any more
    ERROR:
    1. Symbols have to be unlinked and then copy pasted in section. Very laborious activity, even then it a hit or miss.
    2. Sometimes, it's impossible to copy paste. T
    3. The descriptions change to an old state that does not exist in any files anymore. This is by far the most annoying.

    1 vote
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    bug-investigation-in-progress  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  14. Guardado de archivos en assets.adobe.com/files en formato zip

    1. Version de Adobe XD 13.0.12.14
    2. Guardar archivo en Creative cloud files en formato .xd
    3. Poder ver mis archivos en mi andorid.
    4. El archivo se guarda en formato .zip

    Cada vez que guardo un archivo .xd en mi "carpeta creative cloud files" para poder observarlos desde mi android, el archivo se guarda en "assets.adobe.com/files" en formato zip y no me deja verlos en mi android.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Domingo:

    I’ve seen this in a different post. The current workaround is to sync the folder to your local drive and open from there. Something else that has helped some users:
    - Copy the file to a local folder on your computer
    - Open it in Adobe XD
    - Save it under a different folder in CC
    - Sync the folder

    Hope this helps!
    Nina
    Adobe XD
    Thanks!
    Nina
    Adobe XD

  15. [Win10] Can't place a image

    1. 13.0.12.14
    2. Placing an image to my design
    3. Placing an image in my design on an artboard or in a shape
    4. I can't do that
    5. Below is a GIF with this issue

    1 vote
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  16. Duplicated Elements and Symbols

    I don't know what happened or how it happened, but all of the sudden, a file that I've been constantly working in for the past two weeks has had all of its elements duplicated on every artboard. At first, I thought it was maybe the symbols (this is my first time really, truly utilizing them), but I'm noticing it on elements that were there prior to setting up symbols in the file.

    I have been copying and pasting elements/symbols from the Material UI XD file (xd-resources-material-design-ui), but again, I'm seeing the duplication on elements that were not created as symbols…

    1 vote
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    2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  17. ungroup mask missing

    the ungroup mask feature has disappeared, and i'm now unable to break apart a shape mask

    1 vote
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    bug-investigation-in-progress  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. [Windows] Adobe XD ignores Handwriting input settings on Windows 10 1809

    There's an issue with Adobe XD on Windows 10 1809 that it ignores settings which disables handwriting input panel if system has Windows Ink enabled. Briefly said Adobe XD turns unusable with Windows Ink while using Wacom tablet.

    I've been trying to analyze and fix these issues myself to no avail - Touch and Handwriting service set to disabled and not running, computer policy (gpedit.msc) set to disable input panel + handwriting panel set to docked mode. Result is that Adobe XD shows handwriting input panel even this feature is disabled in the system and ignores windows settings.

    I consider…

    0 votes
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Tom!

    Somehow this post got lost in the shuffle. My sincere apologies for the delayed reply! it looks like there may be two things here: Win10 1809 build updates to inking + XD being UWP app. From the discussions and review I had on my end, the behavior you describe in XD is same in other UWP apps for these devices.

    All this said, wondering if there’s been further updates in the MS side that may have improved this. Do let me know.

    Truly sorry for the inconvenience.

    Sincerely,
    Nina

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