Bug details

Type tool doesn't work well

The system fails to recognize new font's even after relaunch. Also, when typing the text is not visible and get's visibility back only after finishing with the element.

1. Adobe XD 9.1.12.3
2. Just type.
3. Text should be visible while typing.
4. Text is not Visible while typing.

13 votes
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12 comments

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  • Rami commented  ·   ·  Flag as inappropriate

    same issue on my win 10 but I've manage to reproduce this bug.

    when text box is in "Right align" and trying to edit the text, the text disappear.
    changing the text box to "Left align" and now every thing is ok.

    I hope that I've manage to help the adobe team to understand the issue and to solve it ASAP.

  • v_ commented  ·   ·  Flag as inappropriate

    I had the same issue, but I found out that the reason was "Line spacing" parameter. I used a fixed number, so text tool could not automatically change it to a corresponding font size. Just type in "0" in "Line spacing" field, press "Enter" and the text should appear again.

  • Joel commented  ·   ·  Flag as inappropriate

    How is this issue closed!?!? How can it not be reproduced!?!?!? can I work for Adobe? - I can show you how to reproduce the issue.:
    Step 1 open XD on a Windows machine.
    Step 2 use it for 20 minutes, sometimes less than that.
    Step 3 try and edit text...
    Step 4 get your company to cancel CC and switch to Sketch because this is insane
    This happens every day when I use XD but apparently it is not a real issue

  • Alex commented  ·   ·  Flag as inappropriate

    I am still experiencing this issue daily. Have uninstalled and reinstalled, and tried all the various fixes found across the web when searching this issue.

    The newest version seems to have made it slightly better. New text created doesn't have this issue, just text created prior to the update in my files.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Seems like the most up to date version fixed the frozen issue (at least for me). Thanks a lot!

  • Alex commented  ·   ·  Flag as inappropriate

    - 2 external monitors
    - files being saved on C auto-uploading via google drive
    - chrome and slack usually running with xd

    System info

    Intel Core i7-6820
    32g ram
    directx12
    windows enterprise 10 64bit

    any resolution to this, xd is pretty unusable in this state.

  • Alex commented  ·   ·  Flag as inappropriate

    I will say none of the above things (working with multiple languages, locking keyboard, etc...) apply to me at all. Normal everyday XD use, hit the update button, now anytime i select text in a text field the keyboard stops working...but only in XD, works everywhere else.

  • Alex commented  ·   ·  Flag as inappropriate

    I'm having the same problem highlighted here. Every time i try to edit a textbox the keyboard stops working and the app becomes slow and unresponsive. I have to close Adobe XD and reopen it to get it to work again. This obviously makes the program unusable for me.

  • Joel commented  ·   ·  Flag as inappropriate

    I forgot to mention in my original comment that t the font I am using is OpenSans.

    Thanks for your help!

  • Joel commented  ·   ·  Flag as inappropriate

    Reposting from my original comment:
    https://forums.adobe.com/message/10466014#10466014

    System Info:

    Adobe XD CC v: 9.1.12.3

    OS: Windows 10 Pro v: 1803 build: 17134.112

    64-bit, 12GB RAM, Intel i5-6300U CPU @ 2.40Ghz

    Issue:

    After the latest update, the keyboard stops working.

    The app freezes when the text field I'm trying to edit is selected.

    The entire app doesn't freeze but all keyboard input is lost.

    Sometimes saving will 'unfreeze' it but I still am unable to type.

    I have to exit, kill in task manager, restart, and functionality is lost almost instantly after restarting.

    The same thing happens if I use built-in keyboard or external Logitech.

    I sort of need to be able to type when I use XD...

    Any help or tips would be GREATLY appreciated.

    Thanks.

  • Anonymous commented  ·   ·  Flag as inappropriate

    when editing heavy text/long text box, text tool and cursor are active but cannot select text or switch back to other tools.

    I have to keep close XD, reopen the file, edit TWO WORDS (literally) and close and reopen again which significantly slows down a simple task.

    I tried to edit and style file in InDesign and copy over but none of the stylings is carried over.

    Please fix this for a smoother prototyping process. Thanks.

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