Bug details

Old thumbnails still showing up when sharing prototype to a new link

I have taken old XD projects to update them with new branding and when I Publish Prototype under a "New Link" it still shows the old icon on a mobile device when viewing under that link. As we can no longer control that icon image, there is no way for me to fix this problem.

1 vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Steven Jenner shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    known-issue  ·  Admincorrinna (Admin, Adobe) responded  · 

    Hi, really sorry you are running into this!

    Where do you see the icon? In the web we have icons disabled since Monday evening but there might be icons still visible for the mobile app.

    With the next version of XD Desktop we will remove any icons automatically.

    HTH, Corrinna

    2 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      Submitting...
      • Steven Jenner commented  ·   ·  Flag as inappropriate

        No worries, I just like to try and do my part and call things out when I see them :)

        You can see it in the top-left when you open the link to the online XD on a mobile device.

        The other area the icon shows up, is if you create a shortcut to the webpage on a mobile device and then it almost looks like you are launching an app.

        Folks from our Sales team like to use that technique to paint a picture of what could be possible for our prospects, so it almost looks like we are launching THEIR app.

      Feedback and Knowledge Base