Bug details

My adobe Xd collapse everytime i alternate and work in parallel with other appps (Chrome, Illustrator, etc)

When i am working on Xd i go and search something on Chrome or work in another app and return to Xd, the app crashes.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

Can you please share which version of Windows 10 you’re using? A build number would be best. Could you also let us know how much RAM you have on your machine? We may also need to ask for a crash log from you to see if there is anything there. Unfortunately, it’s somewhat complicated to get that, so it might mean a little work.

Thanks,

-Elaine

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi, my windows version is Windows 10 version 1703. Also, my memory is 16.0 gb. As i told you, my adobe xd crashes specifically when I'm using google chrome in parallel.

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