Bug details

Errors after updating my Xd

Good Day

After updating my Xd to the latest version. I cannot open more than one file at a time and I cannot open any of my earlier files. After I have clicked them nothing happens and I have important work I need from those files.

Please advise on how to solve this issue.

Thanks

1 vote
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    Dylan Deyzel shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    bug-needs-more-info  ·  AdminMihnea Ovidenie (Admin, Adobe) responded  · 

    Hi,

    I am sorry to hear that. I have some questions:

    • What version of XD are you using?
    • How are you trying to open those files? File → Open?
    • What happens with the files that are created with the current version? Are you able to save and open them? Are you able to open multiple of them at the same time?

    Cheers,
    M.

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