Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. IKONOS Plugin not working properly

    Several plugins got problems on Win 10 with newest version of XD.

    Several of the "Icons" plugins do not work as supposed.
    IKONOS plugin.

    1. I installed the fonts required.
    2. Plugin only works with one of the 5 installed font files.

    It just creates boxes when trying to import icons.
    Only first option works.

    Video to illustrate the problem.

    Several other fonts require purchases from 3rd party (Font awesome plugin) that info is not presented before installing.

    2 votes
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      9 comments  ·  Plugins  ·  Flag idea as inappropriate…  ·  Admin →

      From Paolo (also sent directly via email to you)
      ==

      Hi Mathias,

      I need to know what happen on your computer. I tested Ikono on both Mac and Win: all works fine, so I can’t replicate your issue.

      Please try:
      • download the font from the first alert (at this moment it’s the only method to check for font existence since is not yet possible to access system font folder)
      • click OK to close the alert
      • re-run the plugin (if you have already installed the fonts there is no need to re-install them)

    • Plug in-No escape hatch?

      The Plug-in Icondrop is very frustrating and a hassle to use. The first issue is when you try to use the plug-in, You MUST sign up for an account. Well, that's when the second issue arrises. You MUST sign up for an account, there's no way to back out of it. You can't close the app, you can't save your work, you can't do anything unless you sign up for this stupid account. This is such a waste of time, and should be fixed or eliminated.

      1 vote
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        0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

        Hello Courtney:

        I think this is something the plugins can do better in reflecting. You should be able to hit ESC and exit the plugin.

        Some plugins do require user accounts which at the discretion of the developer. We gave it a go on our end and it’s working so not sure what could be going on for you. I encourage you to contact Icondrop directly with details, https://support.iconscout.com/hc/en-us
        https://support.iconscout.com/hc/en-us/requests/new

        Cheers!
        Nina
        Adobe XD

      • Extension 'API ERROR' modal stuck and freezes Adobe XD window

        Not sure if it is Adobe XD bug or the Extension itself.
        But I was working offline on a file and wanted to export to HTML 5 for exploration purposes, using 'Lightning Storm CC plugin' (v18.10.11) and i got a API ERROR modal which i can't remove and can't do anything with the window, can't even quit or save the file.

        Other Adobe XD windows remain normal, only the one with modal isn't responsive

        using Macbook Pro 2017 15" High Sierra, Adobe XD 13.0.12.14

        1 vote
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          3 comments  ·  Plugins  ·  Flag idea as inappropriate…  ·  Admin →
        • Error in sample code in plugin docs

          The sample code in the docs for styling text contains a bug:
          https://adobexdplatform.com/plugin-docs/tutorials/how-to-style-text/

          node.styleRange should be node.styleRanges

          Might be the reason some folks are having issues with other plugins. Here's a video showing the difference.

          Thanks

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • World ready only translates on language

            Get this error on one of my artboards not sure if it's on the plugin side or XD.

            It's the world ready plugin that it happens with.

            1 vote
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              third-party-plugins  ·  0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
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