Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. 50 votes
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      41 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Undo (cmd + z) stops working

      I have discovered that the undo function (cmd + z) stops working in XD after I have worked on a document for a while. Things that I typically undo is positioning of elements. Undo starts working again if you quit and reopen XD.

      This has happened a few times the last week.

      Environment details:
      - macOS High Sierra Version 10.13.6
      - Adobe XD version 11.0.22.10

      49 votes
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        42 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
      • Sharing error (44:77:0)

        1. 4.0.12.6 (adobe xd), 2.4.4.71 (cloud sync version)
        2. Have a prototype (with single or multiple artboards connected), share the prototype as specs or normal prototype.
        3. Sharing should be succesfull.
        4. Error 44:77:0 is shown.

        Tried multiple times, with smaller and bigger artboards. The error is always the same.

        37 votes
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          51 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 21 votes
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            24 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • [Win 10] Incorrect display when re-ordering layers

            windows 10
            GTX 1080 (latest drivers 399.07).

            Reordering layers (not only groups) randomly (i'd say 1 every 10 reordering wihtout noticable pattern) leaves a persistent ghost of the dragged item (even outside the application, ie on the desktop) and reordering stops working after that.

            Ghost is often presented as a slashed red circle within a grey square, in the case of dragging a single layer (screenshot attached)

            This bug has been present since this feature was introduced in XD.
            Every session of my work in xd is plagued with this issue.

            20 votes
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              11 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →

              Thanks for the additional information. There seem to be a number of issues you’re seeing.

              For layers re-order, there were some improvements incorporated into XD a few builds ago. But sounds like that may not be helping in your case.

              The biggest culprit for Win10 performance issues in XD is video card incompatibility. For this, verifying that you 1) your card is supported in the Win10 OS you’re working with & 2) you have the latest driver, will address a significant number of issues.

              To better understand what’s going, having the following helps to narrow things down:
              - XD version
              - OS version
              - video card model & driver version
              - Is the problem observed in all files? Or just some
              - How do other UWP apps behave?

              Thanks!
              Nina

            • Error (sometimes "Error 50" message) when trying to save XD file to Cloud Documents

              New XD update (December 2018) works great on my main machine (Windows 10 v1803). Though on my other machine with older Windows 10 (v1703 15063.447) I get this weird behavior. Maybe it is on Windows side, but I'd liked to report it just in case.

              19 votes
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                38 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Wrong position of click area in browser

                The area for click not in right position. Then browser open in full screen the bug exist - then i decrease the size a bug disappear.

                8 votes
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                  bug-investigation-in-progress  ·  11 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                • getSharedResourcesFilePath(): Could not load component: Code: 52

                  Due to a OS Crash I had to reinstall Adobe XD. Now, when attempting to load a cloud-saved file, it fails to do so, and the following error message is displayed as a popup:

                  getSharedResourcesFilePath(): Could not load component: Code: 52

                  Upon clicking the "OK" button, a new file is open and automatically saved to the cloud as "Untitled".

                  Version of Adobe XD: 14.0.42.14 (Starter)
                  Version of Creative Cloud: 4.7.0.400
                  Version of Creative Cloud Sync: 4.1.0.29
                  Windows 10 Pro Version 1703 8GB RAM

                  Steps to reproduce the issues:
                  1. Launch Xd.
                  2. Click Cloud Documents > Desired File.
                  3. Click…

                  7 votes
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                    10 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                  • Vector from CC Libraries loads blurry

                    With the new update I've tried utilizing the new ability to use vectors in CC Libraries. However, when I drop them into my XD document, they never load fully and just show blurry with a refresh button over top.

                    I've tried closing all of my adobe tools including the CC software manager as well as tried refreshing the images several times in XD.

                    Currently on a Mac Mini.

                    6 votes
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                      11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Prototype blurry and squished

                      Prototypes are sometimes squished horizontally, blurry, or only show half the layout! It happens randomly, has nothing to do with monitors or browsers...done lots of testing in the office on different machines.

                      I have to send layouts to client today! Will have to send JPGs instead, very disappointed with the application.

                      My XD version is up-to-date XD CC, using a MAC.

                      Any help would be appreciated. If we cannot use the prototype feature XD is useless.

                      5 votes
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                        8 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                      • Open Shared Cloud file Error.

                        Hi There,

                        When I was working on the same file my friend shared, after some hours XD shows below message.
                        (Attach : Desktop screenshot.png)

                        Whenever I'm Opening the file it shows below message.
                        (Attach : Desktop screenshot 1.png)

                        can you someone tell me what the issue this.

                        Thanks,
                        Mukund

                        4 votes
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                          5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                        • Unable to share for development

                          Adobe XD version 14.0.42.14

                          When trying to share for development, the progress doesn't move forward and the spinning wheel gets stuck at 0%, getting unable to update / create the link

                          4 votes
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                            9 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                          • Repeat grid is now including shadow in the spacing value

                            When an element has a shadow and a repeat grid is applied the spacing option now includes the shadow width or height as part of that padding.

                            version: 14.0.42.14

                            4 votes
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                              5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                            • XD 14.0.42.14 - again problem with polish special letters - this time with "ć" and "ł"

                              1. Adobe XD 14.0.42.14
                              2. Again after the newest (December 2018) update, there is a problem with 2 polish special letter during typing into text frame: "ć" (AltGr + "c") and "ł" (AltGr + "l".
                              3. Expecting to write "ć" and "ł"
                              4. Nothing happens after trying to type those letters.

                              Adobe! ;) ;) ;) - please ;););) again????? ;););)

                              Thanks!!!!!

                              4 votes
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                                5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                              • [Win] Frequently Crashing

                                Frequently Crashing (while open XD app, maximize XD app window, while zooming, if open any multiple files also)

                                4 votes
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                                  5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                • prototype link

                                  My Adobe XD prototype links are not holding. I am saving my Adobe XD files in the new Google Stream File drive, and I see in the manage links, the prototype link is there, although when I open the Adobe XD file to update (push to update the prototype link), there isn't an "Update link" button, it's just a "Create Link" button, even though it was already created. Somehow the actual Adobe XD file and the prototype link, are not linking.

                                  4 votes
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                                    bug-investigation-in-progress  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • After cloud documents XD takes forever to launch/start

                                    Hi, since last update where adobe introduced save to cloud when I start XD the window is blank for a very long time. Everything is slow, laggy, and the save button freezes randomly, even when document is saved on the computer and not cloud. The new update has made working on XD very frustrating.

                                    3 votes
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                                      2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Wrong font weight on iOS device preview

                                      When I preview my designs on my iPhone X, it always shows a very thin font weight. This makes it very difficult to design with Adobe XD. When I preview on the computer, it displays correctly but this isn't nearly as helpful to look at. The font I'm using is a Google font called IBM Plex Sans. I have confirmed it's displaying the correct font but the weight is wrong. Please help!

                                      3 votes
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                                        bug-investigation-in-progress  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Firefox: links in broswer view are shifted when artboard is to long.

                                        Version of Adobe XD: 13.1.32.8

                                        Steps to reproduce the issues:
                                        - Create two artboards
                                        - Make the first artboard at least 5000px tall and add an element to it
                                        - Link the entire artboard to the other artboard
                                        - Save, then publish a prototype
                                        - Open the link in Firefox
                                        - Hover around the first artboard and you will find that the right side and bottom of the artboard is not linked (no pointer cursor).

                                        If the artboard is around 3400px tall or shorter the link does not shift. It seems that as soon as the artboard goes taller than…

                                        3 votes
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                                          2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

                                          Greetings Colin:

                                          Thanks for the detailed steps + XD file!

                                          I did some looking and here’s what I found. On the prototype you share, I am able to reproduce the problem you state. When opening the file in XD, I noticed that you had vertical scrolling enabled on both artboards. On the home artboard viewport was set to the height of the artboard (5000). I changed that to be 1080 and now when looking at the published prototype the bottom right shows that it has a link to another artboard. However, I do notice that along the right edge there’s a buffer where it doesn’t trigger the hand pointing cursor. https://xd.adobe.com/view/48fba056-d3c5-41bd-622d-907681ca931a-3eca/ (added a shape at the bottom right for visual reference).

                                          Looking into it more but hope the above helps in case you’re working with taller than 3400px artboards.

                                          Thanks!
                                          Nina
                                          Adobe XD

                                        • svg files

                                          Can not open files svg files!

                                          Fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                          3 votes
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                                            bug-investigation-in-progress  ·  4 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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