Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



Thank you!
Adobe XD Team


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 72 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    55 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. After cloud documents XD takes forever to launch/start

    Hi, since last update where adobe introduced save to cloud when I start XD the window is blank for a very long time. Everything is slow, laggy, and the save button freezes randomly, even when document is saved on the computer and not cloud. The new update has made working on XD very frustrating.

    13 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. [Win] Frequently Crashing

    Frequently Crashing (while open XD app, maximize XD app window, while zooming, if open any multiple files also)

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Repeat grid is now including shadow in the spacing value

    When an element has a shadow and a repeat grid is applied the spacing option now includes the shadow width or height as part of that padding.

    version: 14.0.42.14

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  5. Vector from CC Libraries loads blurry

    With the new update I've tried utilizing the new ability to use vectors in CC Libraries. However, when I drop them into my XD document, they never load fully and just show blurry with a refresh button over top.

    I've tried closing all of my adobe tools including the CC software manager as well as tried refreshing the images several times in XD.

    Currently on a Mac Mini.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Numeric keyboard not working after May update

    Ctrl+2,3 and zoom shortcuts don't work after new update (May 19).

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. prototype link

    My Adobe XD prototype links are not holding. I am saving my Adobe XD files in the new Google Stream File drive, and I see in the manage links, the prototype link is there, although when I open the Adobe XD file to update (push to update the prototype link), there isn't an "Update link" button, it's just a "Create Link" button, even though it was already created. Somehow the actual Adobe XD file and the prototype link, are not linking.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. When applying updates to new components nested inside old components, the positioning of the elements inside the new component is broken

    I will describe my experience, should be easier to explain :

    I have an "old" Adobe XD file, created before the major components update. I have "old" components inside this file.

    I have created a new Adobe XD project to use as a component sheet.

    I've created new components in the new Adobe XD file. I copied one of them and pasted it inside an old component of the old file.

    Back in the new file I've made changes in one of the new components and saved.

    Back in the new file, I've updated the imported component and it broke…

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  9. Artboard Overlay - Position mapping error while scrolled in viewport

    1. Version 16.0.2.8 CC Sync 4.2.0.25
    2.

    - Create artboard where elements will be placed like buttons / header
    - Create artboard where you have the items you want to let overlay on artboard
    - Create overlay
    - Preview > Now in initial screen the overlay works fine
    - Scroll in preview so the design will move according the height of viewport
    - Again click on your overlay item
    - Now you will notice that the Overlay maps accoring the x & y position of new viewport and not attached to initial location

    3. Mapping overlays only on design location…

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  10. installed plugins missing after updating XD

    After updating to the latest version of XD, my installed plugins where gone and I've had to reinstall them again.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. XD 14.0.42.14 - again problem with polish special letters - this time with "ć" and "ł"

    1. Adobe XD 14.0.42.14
    2. Again after the newest (December 2018) update, there is a problem with 2 polish special letter during typing into text frame: "ć" (AltGr + "c") and "ł" (AltGr + "l".
    3. Expecting to write "ć" and "ł"
    4. Nothing happens after trying to type those letters.

    Adobe! ;) ;) ;) - please ;););) again????? ;););)

    Thanks!!!!!

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. Dissolve transition flickering (blinking) to the top of the page when not supposed to

    Scenario:
    - scroll down
    - click a button which is set to "dissolve" and "preserve scroll position"

    Expected outcome: smooth (fade out - fade in) transition to the next page

    Bug outcome: screen jumps (flickers) to the top of the current page THEN transitions to the next page.

    See this example prototype: https://xd.adobe.com/view/c11bbd2e-3158-4636-4dd1-3dadc61e3211-b72a/

    I think it's similar (but not the same) to this issue: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/34939726-transitions-between-overlays-blink-the-screen

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unable to open my cloud document files

    While designing in my cloud file, power gone suddenly. From now on wards i,am unable to open that cloud file again. It is showing like "sorry, we can't open this document"
    please help me how to open.
    Thank you in advance.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Asif:

    Sorry to hear you’re having issues accessing your XD Cloud document.

    Can you please confirm the version of Win10 & XD you’re working with? How about the version of Creative Cloud Desktop app? This will help better understand what might be happening.

    I have seen this error in the past. For that case, the team was able to fix and make available in our latest update, XD 18.1.12.1

    If you’re still seeing this problem, some things to try:
    - Restart system. This will restart the Adobe Sync service which might have gotten in a bad state
    - Accept or run updates to the Creative Cloud application. Sometimes, pending updates can interfere with Adobe Sync resulting in errors. Here’s a help page with a few more details for your reference.

    Hope this helps!
    Nina
    Adobe XD

  14. Wrong font weight on iOS device preview

    When I preview my designs on my iPhone X, it always shows a very thin font weight. This makes it very difficult to design with Adobe XD. When I preview on the computer, it displays correctly but this isn't nearly as helpful to look at. The font I'm using is a Google font called IBM Plex Sans. I have confirmed it's displaying the correct font but the weight is wrong. Please help!

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Firefox: links in broswer view are shifted when artboard is to long.

    Version of Adobe XD: 13.1.32.8

    Steps to reproduce the issues:
    - Create two artboards
    - Make the first artboard at least 5000px tall and add an element to it
    - Link the entire artboard to the other artboard
    - Save, then publish a prototype
    - Open the link in Firefox
    - Hover around the first artboard and you will find that the right side and bottom of the artboard is not linked (no pointer cursor).

    If the artboard is around 3400px tall or shorter the link does not shift. It seems that as soon as the artboard goes taller than…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Colin:

    Thanks for the detailed steps + XD file!

    I did some looking and here’s what I found. On the prototype you share, I am able to reproduce the problem you state. When opening the file in XD, I noticed that you had vertical scrolling enabled on both artboards. On the home artboard viewport was set to the height of the artboard (5000). I changed that to be 1080 and now when looking at the published prototype the bottom right shows that it has a link to another artboard. However, I do notice that along the right edge there’s a buffer where it doesn’t trigger the hand pointing cursor. https://xd.adobe.com/view/48fba056-d3c5-41bd-622d-907681ca931a-3eca/ (added a shape at the bottom right for visual reference).

    Looking into it more but hope the above helps in case you’re working with taller than 3400px artboards.

    Thanks!
    Nina
    Adobe XD

  16. Unable to Publish when on VPN

    Trying to publish when on my office vpn results in "This service is temporarily unavailable. Please try again later." Publishing when not on a vpn works just fine. This is a major roadblock for remote workers required to operate via vpn.

    There have been a few other bugs like this opened. Adobe's response always seems to be 'working as designed' with not much explanation. The closest we've come is https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/33072070-cannot-publish-prototype-service-is-temporarily-u @Nina-Ramos suggested it's the company's vpn blocking access. After working with our IT department and following Nina's suggestion, we've confirmed that the following are not blocked:
    - Communication over port…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Configure Charles
    1. Launch the Charles app
    2. Enable SSL Proxying for the endpoints used by XD
    3. Go to Proxy → SSL Proxying Settings…
    4. Click the “Add” button
    5. Add the following hosts (leaving other fields blank):
    - Host: *.adobelogin.com
    - Host: *.adobesc.com
    - Host: *.adobe.io
    - Host: *.amazonaws.com
    6. Set Recording Settings
    - Go to Proxy → Recording Settings…
    - Select the “Include” tab
    - Add the following hosts (leaving other fields blank):
    - Host: *.adobelogin.com
    - Host: *.adobesc.com
    - Host: *.adobe.io
    - Host: *.amazonaws.com
    7. Quit Charles

    Publish a prototype from XD
    1. Launch the Charles App
    2. Switch to the Sequence view in Charles
    3. Launch XD and open a design file
    4. Select the Share icon
    5. Select Publish Prototype
    6. Click “Create Public Link”
    7. When the operation completes, return to Charles
    8. Select File → Save Session As…
    9. Provide a file…

  17. Latest Release Bugs

    1. Shortcuts for saving files and grouping objects don't work when we have many slides in production on a single file.

    2. Adobe XD freezes after PC wakes up from sleep. Resumes after 10 secs, Max.

    3. Adobe XD Unable to Launch at first start after a fresh reboot. Works perfectly after a slight delay at 2nd time.

    4. Exo font when used gets the top of the words cut of during typing, which makes us unable to see what's being written. But displays all of it after finishing writing.

    All of the above can be reproduced.

    I am using…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Using "Background Blur" slows down Adobe XD

    Whenever I use "Background Blur" on an object, the software starts lagging and sometimes it also disables any keyboard actions.

    System specs -
    - Windows 10 64-bit
    - 8 GB Ram
    - Intel i3 3rd generation

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. recent files

    My "Recent Files" list in Xd and my "Recent" list which appears when I right click Xd on my taskbar do not seem to show any correlation. The Xd recent files list is accurate, but the taskbar list seems wildly wrong. See attached

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Text properties do not always transfer properly between iOS and Windows

    Version 9.1.12.3

    Send XD file that uses different font weights from a typekit font (Museo family in my case) OR have the font installed locally, between an iOS computer and Windows computer.

    Expected there to be no text property issues when sharing an XD file.

    Instead, some text properties are not transferred properly, meaning certain font weights do not always display the font weight that the text is supposed to be.

    i.e. The font weight of the text might have been saved as Museo Sans 700, but after the file is saved on an iOS computer and sent to another…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4

Feedback and Knowledge Base