Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

Thank you.

Bug details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. XD crashes when clicking on the artboard with text tool

    I have a bug in Version 2.0.32.10, when I try to use the text tool, XD crashes completely.

    My colleague doesn't have the issue, so my guess is that XD is going through all my fonts and finds something that it can't handle. Would be nice to have a general direction of what to look for.

    Thanks

    18 votes
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)

      We’ll send you updates on this idea

      14 comments  ·  Flag idea as inappropriate…  ·  Admin →

      We just released XD 2.1, which fixes this issue. If you don’t see the update immediately, launch the Creative Cloud desktop application, click on the … button in the upper right hand corner, and select “Check for App Updates.” Thanks again for your patience as we worked to resolve this issue!

      -Elaine

    • 9 votes
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)

        We’ll send you updates on this idea

        13 comments  ·  Flag idea as inappropriate…  ·  Admin →

        We’re happy to share that the latest version of Adobe XD fixes this problem. If you don’t see the update in your Creative Cloud desktop application, click the … in the upper right hand corner and select the “Check for App Updates” link.

        -Elaine

      • Uwanted margins on both sides of the prototype on Android browser

        Since a few days, when I'm viewing an XD prototype on my smartphone via the public link, there are some unwanted margin on both sides of the prototype, meaning I can "scroll" left and right and the prototype keeps moving.

        3 votes
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)

          We’ll send you updates on this idea

          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Design Specs Upload Error 44

          I have just updated XD to the latest November release and attempted to publish the design specs for a document that contains 4 relatively simple artboards.

          The upload was stuck at 50% for a while and then resulted in error 44, as per the screenshot attached:

          "There was an error uploading your design (error 44)."

          The XD document was previously shared/published before updating the XD version.

          I have attempted to publish the design specs three times, each resulting in the same error.

          2 votes
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)

            We’ll send you updates on this idea

            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Publish Prototype is Freezing

            XD Version 2.0.32.10

            I can't publish my prototype. It is freezing and I don't know to restart or refresh it.
            .
            Please find the screenshot attached.
            Thanks

            1 vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)

              We’ll send you updates on this idea

              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Update Shared Link does not complete.

              Updating a shared link stops at 50%. I did see it go to 75% once, but never further. I am on MacOS Sierra 10.12.6. Tried it on multiple XD files and have not been able to update a shared link. Looks like this bug was logged a few months ago and then closed due to no response from the poster.

              1 vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)

                We’ll send you updates on this idea

                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • [Windows] Installer does not allow installation for machines that meet the minimum system requirements (J39577)

                Our installer now has a way to detect whether or not your system is supported, which is great. Unfortunately, it’s a little too aggressive and tells us that some systems are not supported, even though they are. If this is happening to you (and you do meet the minimum system requirements), change your date format on your system by launching Control Panel > Clock, Language, and Region > Change date, time, or number formats. From there, change the “short date” format to M/d/yyyy. Then launch the Creative Cloud desktop application, select the gear icon, and click on “Check for App…

                5 votes
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)

                  We’ll send you updates on this idea

                  12 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  We’re happy to share that the latest version of Adobe XD fixes this problem. If you don’t see the update in your Creative Cloud desktop application, click the … in the upper right hand corner and select the “Check for App Updates” link.

                  -Elaine

                • XD crashes after template selection

                  After starting the application on windows 10 and selecting a template to start prototyping on or even making the application full-screen, it will crash after a few seconds. Tried uninstalling and reinstalling, to no effect.

                  1 vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)

                    We’ll send you updates on this idea

                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • App crashes when opening a file or creating a new one (after XD 3.0 update)

                    Some users reported a new crash with the 3.0 update when opening existing files or creating new ones.

                    We have fixed a crash in a 3.1 update related to certain environments with particular network proxy settings. Please update your build to 3.1 or above to resolve the issue.

                    1 vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)

                      We’ll send you updates on this idea

                      bug-fixed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • No "Open" dialog

                      Mac OS Sierra 10.12.6, XD 1.0.12.19

                      The "Open" menu option is greyed out. Also double clicking on a .xd-file results in the file not being opened by XD allthough focus shifts to XD or the program starts if it was not already started. Only opening documents from the "Open Recent"-menu works.

                      1 vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)

                        We’ll send you updates on this idea

                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Publish online Error 44 once then freeze at 50%

                        I tried to share a file and it froze at 75% and gave me error 44 after a few minutes. Now, whenever I try to reshare the file, it freezes at 50%. I tried saving as a new file, changed nothing. Tried closing the app a few times, changed nothing.

                        1 vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)

                          We’ll send you updates on this idea

                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Symbols cannot be multi-selected in the Creative Cloud Library window.

                          If you are using the Creative Cloud Library window in XD, you can multi-select and drag and drop graphics, but, you cannot multi-select symbols. Instead, you will need to select the symbols individually to drag them to your design.

                          Wenn Sie in XD mit dem Fenster „Creative Cloud-Bibliotheken“ arbeiten, können Sie mehrere Grafiken auswählen und per Drag & Drop verschieben, aber mit Symbolen ist dies nicht möglich. Stattdessen müssen Sie die Symbole einzeln auswählen und auf Ihre Arbeitsfläche ziehen.

                          XD で Creative Cloud ライブラリウィンドウを使用する場合、グラフィックを複数選択してドラッグ&ドロップすることはできますが、シンボルを複数選択することはできません。代わりに、シンボルを個別に選択し、デザインにドラッグする必要があり
                          ます。

                          XD에서 Creative Cloud 라이브러리 창을 사용 중인 경우 그래픽을 다중 선택하고 드래그 앤 드롭할 수 있지만…

                          1 vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)

                            We’ll send you updates on this idea

                            bug-fixed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Design Specs get stuck at 0% while publishing (43382)

                            When publishing a design spec, you might run into a problem where the publishing gets stuck at 0%. This is a bug when your design includes shapes with no fill or border. To workaround this issue, remove any objects with the fill and border turned off.

                            Beim Veröffentlichen einer Design-Spezifikation kann es vorkommen, dass der Vorgang bei 0 % hängen bleibt. Dieser Fehler tritt auf, wenn Ihr Design Formen ohne Füllung oder Rahmen enthält. Als Workaround sollten Sie alle Objekte entfernen, bei denen Füllung und Rahmen deaktiviert sind (oder diese Optionen vorübergehend aktivieren).

                            デザインスペックを公開するときに、パブリッシングが 0 %で停止する問題が発生する場合があります。これは、塗りや境界線のないシェイプがデザインに含まれている場合に発生するバグです。この問題を回避するには、塗りと境界線がオフになっているすべてのオブジェクトを削除します。

                            디자인 사양을 게시할 때 게시…

                            1 vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)

                              We’ll send you updates on this idea

                              bug-fixed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Problem updating the design spec (error 55)

                              I am trying to update my design spec in XD CC (version 2.0.32.10).

                              Share > Publish Design Specs > update link

                              It will update up to 55% and then I get an error

                              1 vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)

                                We’ll send you updates on this idea

                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Microsoft Surface Studio crashing

                                Finding the XD program crashing multiple times on multiple Surface Studio devices.

                                The main 2 experiences that crashed XD are:
                                - moving from Design to Prototype
                                - resizing the window

                                OS was Windows 10 - Fall Creators Update (1709) build.

                                Everything seemed to work fine on Surface Book, seems Studio issue.

                                1 vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)

                                  We’ll send you updates on this idea

                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Publish Timeout Issue - Can't Cancel or Stop This Process

                                  We had some issues today attempting to publish (on multiple computers) both a prototype and some specs. It kept getting to 50% and stalling. There was no cancel button, or way to stop the stalled publish. Eventually it timed out and we got an error message, but it would be nice to have the option of letting it sit or canceling it and trying to publish something else or get back to our manage links screen.

                                  1 vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)

                                    We’ll send you updates on this idea

                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Error 44 Uploading prototype

                                    I have updated my Xd yesterday and I'm getting problems uploading my prototypes. It keeps stalling at 75% and after waiting for long enough I get and error 44 dialog box. I'm also getting an error publishing design specs that stalls at 50%. Both were working fine yesterday but not today.
                                    I'm using the latest update.

                                    1 vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)

                                      We’ll send you updates on this idea

                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • PDF exports scrolling screen repeat sections cut in half by white box

                                      A weird horizontal white box cuts the repeating grid in half on export of scrolling screens.

                                      I don't get it with PNGs only when exporting as a single PDF with multiple screens. Other screens are exporting fine with in the same PDF.

                                      It's the latest Mac version I'm using.

                                      1 vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)

                                        We’ll send you updates on this idea

                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Crashes when opening or saving file (macOS networked account)

                                        This used to work in previous versions of XD (which by the way is annoying that I cannot "rollback" to older working versions), but while running macOS 10.12.6 (Sierra) with network accounts, the newest version of XD (0.8.22.17) it crashes when opening a file (such as the tutorial file) or saving a file (see video screencast). I also saw this happen with the version immediately before the current version. For reference, the current version is working with local computer admin accounts, but that is not useful in our computer lab setup.

                                        Attached is the video example and a separate crash…

                                        2 votes
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)

                                          We’ll send you updates on this idea

                                          5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • [Windows] XD reopens unchanged files from the previous session (G18894)

                                          Everyone has things they would rather forget, like those particularly embarrassing experiences from adolescence that pop up into conversation every once in a while. Similarly, XD for Windows 10 occasionally gets into a cycle where it will open every single window you had in your last session, even if you saved and closed the file. If this happens, you should close the application and delete the files in C:\Users\<username>\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState.

                                          [Windows] XD öffnet ungeänderte Dateien aus der vorherigen Sitzung
                                          Für uns alle gibt es Dinge, die wir lieber wieder vergessen, und an so manche peinliche Erfahrungen aus der Jugend möchten wir…

                                          56 votes
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)

                                            We’ll send you updates on this idea

                                            29 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            We’ve addressed this bug in our August release of Adobe XD! If you don’t seen an update immediately, launch the Creative Cloud desktop app, click the gear icon, and select “Check for App Updates.”

                                          ← Previous 1 3 4 5 12 13
                                          • Don't see your idea?

                                          Adobe XD: Bugs

                                          Feedback and Knowledge Base