Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/status/2002335

Thank you.

Bug details

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  1. 65 votes
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      39 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • [Windows] XD does not launch for users with spaces in their home directory (G14490)

      Space: the final frontier. Unfortunately, space is one of those things that XD isn’t handling well; if you can’t launch XD on Windows, you should check to see if you have a space or period in your home directory. We're working on a solution to the problem and will update you with the latest information when we have it!

      63 votes
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        27 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Hi, everyone-

        First of all, on behalf of the Adobe XD team, we apologize for the inconvenience of this bug. While we try our utmost to ensure that we don’t have significant problems with Adobe XD, sometimes things happen.

        I’m very happy to say that we just released a fix for this issue. Windows 10 users with spaces and periods in their home directories should now be able to use XD’s January beta. Please go to the Creative Cloud desktop, select the gear, and select “Check for App Updates.” A new version of XD should be available for you to download.

        Thanks again for your patience!

        Elaine Chao (@elainecchao)
        Product Manager
        Adobe Experience Design CC

      • [Windows] XD reopens unchanged files from the previous session (G18894)

        Everyone has things they would rather forget, like those particularly embarrassing experiences from adolescence that pop up into conversation every once in a while. Similarly, XD for Windows 10 occasionally gets into a cycle where it will open every single window you had in your last session, even if you saved and closed the file. If this happens, you should close the application and delete the files in C:\Users\<username>\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState.

        [Windows] XD öffnet ungeänderte Dateien aus der vorherigen Sitzung
        Für uns alle gibt es Dinge, die wir lieber wieder vergessen, und an so manche peinliche Erfahrungen aus der Jugend möchten wir…

        56 votes
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          29 comments  ·  Flag idea as inappropriate…  ·  Admin →

          We’ve addressed this bug in our August release of Adobe XD! If you don’t seen an update immediately, launch the Creative Cloud desktop app, click the gear icon, and select “Check for App Updates.”

        • [Android] Font not found: Roboto

          Using the Android XD app, when I display a prototype that uses Roboto I get a message: Font not Found Roboto Regular/Medium/Bold/etc. and all text uses Roboto Regular.

          44 votes
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            15 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 0.6.12.17 crashing permanently

            I cant reproduce what is happening, because XD now crashed just by bringing it into the foreground of my screen. The other 5 times today I also did nothing special. One time changing the space on my second screen.

            And as XD doesnt autosave I lost something between 1 and 2 hours of work today.

            Thanks Adobe for such a great product! So as 2 hours of work cover a Sketch licence I might just switch to that.

            39 votes
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              14 comments  ·  Flag idea as inappropriate…  ·  Admin →

              The issue with crashing on Mac has been fixed in the April release, which is now available through the Creative Cloud. If you don’t see an update, click on the gear icon and select “Check for App Updates.”

              Thanks,

              -Elaine

            • Copy Paste Symbol in Prototype mode does not paste nested wire links - Windows

              XD v 8.0.22.11
              Copy and Paste a Symbol with a object inside which has a link to another page - to another page.
              Expected Result: Wire link remains in newly pasted symbol
              Actual Result: Wire link is removed in newly pasted symbol

              Worked before new update but not now. Works on my colleagues mac but not my Windows 10.

              PLEASE FIX IMMEDIATELY

              36 votes
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                21 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • [Windows] Cannot save file for users with complex characters in user names (G13648)

                When a team releases a product into the wild, it's often after agonizing months or years of designing, developing, and testing. Every once in a while, though, certain things we've tested extensively weren't tested in the right environment. In this case, some users with complex characters in their user names are unable to save files or open UI Kits. We're currently working on a developing a fix for this critical issue, but if you're desperate to try out Adobe XD, you can create a new user on your machine with a name and user account with only letters from a-z…

                33 votes
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                  9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  We’ve fixed this issue in the March release of Adobe XD. You can check for the latest app update by going to the Creative Cloud desktop application, selecting the gear, and selecting “Check for App Updates.”

                  Contrary to popular opinion, this was not a particularly easy fix for us to make. Thanks for your patience!

                  -Elaine

                • Setting font size sets opacity instead

                  Using Windows v10.0.14393 and XD v3.1.1.2.2

                  --------------------

                  Steps to reproduce:

                  1) Select text in my design with the type tool
                  2) Select font size value in the TEXT pane and type in a new value (e.g. 12)
                  3) Hit enter

                  Expected Result:

                  1) New font size value applied to text in design

                  Actual Result:

                  1) The operation sets the Opacity of the text object to that value

                  I usually need to repeat steps above until font size is properly set. This happens intermittently and is difficult to predict. Not sure what I'm doing to make this happen

                  Also, would like…

                  29 votes
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                    22 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello Paul:

                    Sorry to hear you’re encountering a problem with this. This report is a bit old (filed against XD 3) – can you please create a new post with the following info?
                    - XD version
                    - OS version
                    - Detailed steps of what you’re doing, where it goes wrong and what you expect
                    - If possible recording showing the issue

                    Thanks!
                    Nina
                    Adobe XD

                  • June 2018 release: "Unknown error. Please try again later" and missing artboards in shared prototypes

                    This issue has a number of symptoms:

                    * After updating to the June 2018 release, the update prototype progress freezes at 50% complete. No amount of restarting or resaving files has solved this...
                    * When viewing a shared prototype only the message "Unknown error. Please try again later." is shown
                    * When viewing a shared prototype some artboards are missing and just show grey

                    25 votes
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                      33 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Changing font by typing name doesn't work well (no autocomplete, case sensitive) - after going fullscreen

                      When I want to change the font - the only way I can change it is if I scroll through the dropdown and click the font. If I type the font name, and click tab or enter, it just defaults back to Helvetica.

                      24 votes
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                        28 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello Pushpa:

                        The bug you’re describing is different than the one in this report. It sounds like there is something wrong with your font file. I suggest you exit all Adobe programs and re-install. If issue persists, be sure to contact your font vendor for any additional information.

                        If you find the problem is with Adobe XD only, be sure to file a new bug report for investigation.

                        Thanks!
                        Nina
                        Adobe XD

                      • [Windows 10] Ctrl activate Zoom when i hold space bar, OMG

                        After the new update, when i press ctrl+shift+G or other letters the space bar become the Zoom function. The only way to get out of that is to press top right on play.

                        22 votes
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                          11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Can't import .sketch files (Sketch v50)

                          Can't import .sketch saved by Sketch v50.
                          I could find nothing in all artboards.

                          Thanks.

                          18 votes
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                            14 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • XD crashes when clicking on the artboard with text tool

                            I have a bug in Version 2.0.32.10, when I try to use the text tool, XD crashes completely.

                            My colleague doesn't have the issue, so my guess is that XD is going through all my fonts and finds something that it can't handle. Would be nice to have a general direction of what to look for.

                            Thanks

                            18 votes
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                              14 comments  ·  Flag idea as inappropriate…  ·  Admin →

                              We just released XD 2.1, which fixes this issue. If you don’t see the update immediately, launch the Creative Cloud desktop application, click on the … button in the upper right hand corner, and select “Check for App Updates.” Thanks again for your patience as we worked to resolve this issue!

                              -Elaine

                            • Name cropped when exporting artboards to pngs

                              Version 0.6.32.12 Beta

                              I try to export multiple artboards, already naming them as I want, I export to png, when I check the pngs name: the name are not exported properly (it’s cropped randomly), some cropped, some doesn’t.



                              For example,
                              Expected result: “Mockup01 - without collaboration - 170620.png” 

                              Actual result: “Mockup01 - without colla.png”

                              It's never happen on previous version. I'm using Mac.

                              18 votes
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                                bug-fixed  ·  17 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Crash while saving in Windows 10

                                One or two times a day, I've been experiencing the shut down while I'm saving files. It's on my local server and I'm using window10. I'd rather degrade my xd version from the newest one since the issues is happening after I updated recently.

                                Here is summary below.

                                window 10

                                1. the shut down while saving file and lost like 2-3hour works even I saved with short cut every 30min.

                                2. Generally, saving and open a file take me at least 1 min depends on how big it is which isn't this way previously.

                                17 votes
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                                  7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  This issue has been fixed in the May release of Adobe XD! To check out the latest version, go to the Creative Cloud desktop app! If you don’t see the update, you can select the gear and click on “Check for App Updates.”

                                  -Elaine

                                • [Windows 10 Fall Creators Update] Shift and alt automaintain

                                  When I use Adobe XD, sometime the key shift or alt is maintain even if I don't push on any key.
                                  I don't know if it's a bug or a mode. If it's a mode I don't know how to leave this mode (and how to active it). I usually wait or press a lot of key or I quit and restart XD if shift or alt are still maintained.

                                  15 votes
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                                    bug-fixed  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • your update version for win 10 is not exporting the good quality of the page check it image. Old version is good

                                    your update version for win 10 is not exporting the good quality of the page check it image. Old version is good.

                                    15 votes
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                                      12 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      The bug with export quality has been fixed in the April release, which is now available through the Creative Cloud. If you don’t see an update, click on the gear icon and select “Check for App Updates.”

                                      Thanks,

                                      -Elaine

                                    • [Win 10 Fall Creators Update] App on Windows randomly keeps shift key locked

                                      After using the app on Windows for some time, the app starts behaving weirdly:
                                      - Pressing Ctrl-S to save, prompts me to Save as... for a document I already saved
                                      - Selecting on an object, and then selecting another object causes both objects to be selected, instead of selecting one, then the other.

                                      This seems to happen after multiple sequential actions are taken in my XD file, but I'm not sure, all I know is that I have to wait for a minute for it to "catch it's breath" before I can work again, or just restart the app.

                                      Very…

                                      14 votes
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                                        bug-fixed  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • [Mac] Intermittent save issues (G15132)

                                        If you're anything like us, you save compulsively--saving after every rectangle and every edit to the perfect path, knowing that things like power grids can fail at any time. However, some Mac users may occasionally not being able to save, which, as we all know, is a Very Bad Thing. We're working on a fix to the problem right now and are trying to bring the fix to you as soon as possible. If you experience this, we recommend that you export all of your artboards to SVG in order to minimize the data loss. If you've hit this once…

                                        13 votes
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                                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi, everyone-

                                          We’ve fixed this in our latest Mac release this morning, which should be available via the Creative Cloud as of this morning. Please go to your desktop Creative Cloud application to download the app! If you don’t see an update, select the gear icon, then select “Check for App Updates.” You should then be able to see the update.

                                          -Elaine

                                        • [Windows] Some font variants (weights) do not apply on non-English systems

                                          Using Segoe UI on Windows 10, some font weights have no effect when choosing them in the dropdown:

                                          - Italic
                                          - Bold
                                          - Bold Italic

                                          Defaults to the Regular instead.

                                          All the other variants, Black, Light etc. and their Italic counterpart do work. (Something to do with style linking? It's odd that precisely I/B/BI do not work.)

                                          12 votes
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                                            7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            This bug has been fixed in the April release, which is now available through the Creative Cloud. If you don’t see an update, click on the gear icon and select “Check for App Updates.”

                                            Thanks,

                                            -Elaine

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