Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Cannot Auto-Animate Imported Photoshop Mask

    I have a layout created in Photoshop, with a rectangle to be used as a mask.

    The mask will be used as the computer screen to view a "scrolling" webpage.

    When I open this in AdobeXD, mask the intended image with the rectangle and proceed to auto-animate between states the application merely pages the content and does not show an auto-animated scroll of the page up.

    If I use the same assets, except the mask, and create a new mask in AdobeXD the animation acts as expected.

    1 vote
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      0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    • Adobe XD manual (PDF)

      Keyboard Shortcuts and symbols for mac in Adobe XD Manual are not displayed correctly.

      Instead COMMAND KEY it shows "?"

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • cannot open prototype from XD 17.0.11.7 (Prerelease) on XD App

        When I open my prototype on XD app, came out a popup message to update my Adobe XD on iOS. When I updated it, my XD App is frozen.

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Hovering the cursor does not match the selected object.

          In the assets panel, the selection of objects does not match the position of the mouse cursor. Better seen on video: https://www.youtube.com/watch?v=-hL0LFATNTc

          Version: 16.0.2.8
          Creative Cloud Sync: 4.2.0.25
          Win10: 1803 OS Build 17134.590

          1 vote
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            0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
          • CTRL + arrow and CTRL + SHIFT + arrow Doesn't Work in Layers Panel

            From the Assets Panel:

            - double click on a symbol to edit the name (e.g., Symbol 256)
            - position the cursor at the end of the name (e.g., after the 6)
            - press CTRL + Left Arrow to quickly jump to the previous word break
            notice: the cursor jumps to the word break, as expected (e.g., before the 2)
            - press CTRL + Left Arrow again
            notice: the cursor jumps to the next word break, as expected (e.g., before the S)
            - do the same thing with CTRL + SHIFT + <Arrow> to quickly select text from the current insertion…

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • open new

              I can't open/create new files

              0 votes
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                0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
              • xd closes and eat memory when switching number of monitors

                XD closes or eats my memory when I go from dock station to laptop and back again. Sometimes it craps out and nothin will load, i'll have to force it shut and then open it back up again off my dock and just working off the laptop. Other times it tries to close itself and I'll have are you sure you want to exit windows when I put my laptop to sleep and then wake it back up. It seems like the switching from laptop view with 2 additional monitors to only laptop is the issue.

                laptop
                i7 2.8 16gb…

                1 vote
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                  0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
                • Fonts with similar name activates wrong font from Adobe Fonts

                  When designing with a font from Adobe Fonts. And then watching design in Adobe XD app on Android another font is activated automatically.

                  The font i wanted to use: https://fonts.adobe.com/fonts/t26-carbon

                  The font that gets activated and shows up in the XD app: https://fonts.adobe.com/fonts/carbon

                  I tried deactivatinf back and forth but the wrong Carbon always activates by default.

                  1 vote
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                    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                    • Adobe XD gives an error message "There was a problem exporting your asset" when i try to export an artboard to AE

                      Adobe XD 16.0.2.8 Mac OS X Mojave, Adobe XD gives an error message "There was a problem exporting your asset" when i try to export an artboard to AE.

                      1 vote
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                        bug-needs-more-info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Text Alignment Gets Off When Scaling

                        When a group of items is scaled to a small size and then back up to a large size the alignment gets totally off. If everything was centered it becomes not centered. This happens when the shift button is down or not down and with responsive resize on or off. This makes designing for different screens very difficult because you can't just hold shift and scale a group without everything getting messed up.

                        2 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • "Sorry, we can't open this document" on Cloud Document

                          - Adobe XD (Feb 2019 update)
                          - Creative Cloud 4.8.0.421
                          - Creative Cloud Sync 4.1.0.29
                          - Windows 10 Pro 64-bit (10.0, build 17134)

                          Let me explain the issue here
                          I was using XD and was working on a cloud document
                          Then my laptop shutdown abruptly
                          Ever since I restarted the laptop and I tried to access the particular cloud document I was working on, it gives this error "Sorry, we can't open this document". Meanwhile, it shows as part of my Cloud Documents.

                          The blue marker in the image is pointing at the document I have an issue with

                          2 votes
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello Olamide:

                            Does this happen with this one document only? I know it sounds simple but wondering – have you had a chance to restart your computer since you saw this problem?

                            If you did and it still occurs, can you run the Creative Cloud log collector https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and share the resulting file to me by email xduv@adobe.com (you may need to upload to shared location – in this case I suggest WeTransfer.com)

                            Thanks!
                            Nina
                            Adobe XD

                          • The XD cannot display the font 'PingfangSC Medium' correctly.

                            As shown in the figure, Medium and regular display effects are the same, and there is no problem in other software.
                            Run-time System: Windows 10

                            1 vote
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                              0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                            • Publishing (Share) with Auto-Animate breaks Prototype

                              When I create a prototype with auto-animate animations in it and share it, the prototype breaks in the browser. Links don't work, some pages won't scroll. Graphics look more pixelated. Not sure why it's breaking but I tried every scenario possible with new and existing documents. Same result.

                              As soon as I remove the auto-animate, it works perfectly in the browser.

                              1 vote
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                                bug-needs-more-info  ·  4 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                              • Trying to save file to cloud - get endless spinning wheel

                                Hi, I can't save any files to the cloud, when I try I get the "Saving" screen with spinner forever.

                                I'd really love to preview the prototype I'm working on, on my phone, this issue is a bit of a blocker at the moment.

                                1 vote
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                                  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                • Adobe XD - when logged in, public link does not display in browser (XD v 16.0.2.8 enterprise acct., macOS Mojave )

                                  When logged in from the browser, the public link does not display, and only shows as a blank page. But once you log out from the browser, the link displays.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Extensis Suitcase Fusion 9 Not syncing adobe fonts to XD

                                    Windows 10 (current version/updates)
                                    Adobe XD (latest update)

                                    My Adobe fonts will not work in XD when using Suitcase Fusion 9 to manage Adobe fonts. Every other adobe app works fine but XD chooses to not show the Adobe fonts even though they are activated. Or when it does and you select one nothing happens (font does not change in XD). I have tried deactivating and reactivating fonts, uninstalling and reinstalling XD, reinstalling Fusion 9, everything!! I just want the fonts to work so I can use this app!
                                    This is soooo problematic because I will be working on a…

                                    2 votes
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                                      0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Color pallet using image

                                      Creating color swatch from Psd or vector in XD is possible. How to create color swatch using image file.

                                      1 vote
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                                        0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Have to press/release Control while holding spacebar to get the artboard to move

                                        I can only space+drag the Adobe XD artboard on my Windows 10 HP Spectre if

                                        1. I hit spacebar
                                        2. hit control while still holding the spacebar
                                        3. Release control, keep holding spacebar
                                        4. Click left trackpad button while continuing to hold spacebar. Then, the artboard will move as expected.

                                        When I use XD with this same computer with my external trackball, I don't have to use the control-release in step 3. This is what I'm expecting.

                                        But without the external trackball and just using my laptop as is, if I don't do it in exactly this order, every single…

                                        1 vote
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                                          0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Problem exporting your asset

                                          I get a message every time to try to export to AE.

                                          "There was a problem exporting your asset."

                                          XD CC version 16.0.2.8

                                          I'm on MacOS Mojave Version 10.14.1

                                          I've uninstalled and reinstalled XD several times.

                                          Please help!

                                          2 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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