Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Export x2, x3... version

    Version 13.1.32.8 in MacOSX
    When File > Export : web or iOS or Android , when I resize in x2, X3, etc. the resize is not x2, x3, etc. but /2, /3, etc.
    It's not "export to" but "designed to". In my french version "Conçu à". It's illogical with design logical and your Help : https://helpx.adobe.com/fr/xd/help/export-design-assets.html (see image file of your Help).

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      0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
    • link open too late

      The link keeps on loading too much while trying to open the link whats the main cause of it ??????

      url: https://xd.adobe.com/view/7d7e9518-37b9-4de3-4019-2a5e526266c9-0b4f/screen/67e4c88b-5d5a-438e-8650-42afcd5cd3b2/Homepage-5?fullscreen

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        bug-needs-more-info  ·  2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
      • Wrong font weight on iOS device preview

        When I preview my designs on my iPhone X, it always shows a very thin font weight. This makes it very difficult to design with Adobe XD. When I preview on the computer, it displays correctly but this isn't nearly as helpful to look at. The font I'm using is a Google font called IBM Plex Sans. I have confirmed it's displaying the correct font but the weight is wrong. Please help!

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          bug-needs-more-info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • XD not starting after laptop shut down due to low battery

          I was working on a XD file when my computer shut down due to running too low on battery. I had the file saved just before this happens. However, having the laptop (Surface Pro) plugged in now, XD would not start correctly. It would remain on the start screen where I should be able to select from the recent files but i cannot click on any tile and the window closes entirely shortly after. Same happens if I try to open XD from the Creative Cloud pannel. When I double click on the xd file I have saved on my…

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            3 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →

            Hiya Elisabeth (just noticed I spelled your name incorrectly previously – apologies!) Really appreciate the additional investigation on your part.

            For updating drivers, here’s some info:
            https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware-for-surface

            Depending on which graphic card you have, it would be good to check the manufacturer for newer drivers as the MS site may not have the latest. You can check in Device Manager, https://www.techwalla.com/articles/how-to-test-a-cpu

            For the file, unfortunately the file cannot be recovered from the published prototype, this is a separate file type. However, if the file was saved to Creative Cloud files, there should be a copy available.

            I’m looking at the error log and see the file was saved in drive G:\ – were you collaborating with someone else on this design? I have seen where sometimes more than one user makes edits to the file on a shared location can result in this scenario.

            With this message “Unable to open…

          • can't use touch screen to navigate within project

            Using XD 13.1.32.8. on a Surface Pro, with the latest update I cannot my fingers on the touchscreen anymore to navigate around the different artboards I have in my project. This was the only option for me to go left and right and zoom in / out quickly. That function is gone now and the only option for me to move between artboards is to zoom out until I see the artboard I need, select that one and change the zoom setting to 'zoom to selection' to get to this board.

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              0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
            • Vertically symmetric vectors are inverted

              It seems that the direction of the vector is inverted when a certain figure (probably vertically symmetrical figure) is put on the artboard.

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                bug-needs-more-info  ·  2 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
              • Auto-Animate breaks when changing non relevant object

                1: 13.1.32
                2:
                a) Creating an auto animation between the same object (text field) on another artboard.
                b) Everything works fine, the exact text field moves to the spot where i changed it to.
                c) As soon is a change the hierachy of a completely different object on this artboard, it looses its connection and "moves" another text field instead of the previous one.

                3. One text field to move from one place to another within the transition
                4. The Text field seems to "fly in" from another spot in the artboard.
                5. Please excuse the sloppy mouse movement. The…

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                  bug-needs-more-info  ·  3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                • Adobe XD can not publish prototype

                  After click publish prototype, it will show a progress, after that, there will be a error page, saying:"There was a problem uploading your design, Troubleshoot publish errors"

                  Version: XD CC 13.1.32
                  Create Cloud App Language: English(North America)
                  PC Region: United States
                  Time Zone: UTC +08:00

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                    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                  • Your are offline at the moment (44:77:0). Unable to publish design link.

                    When trying to share my Adobe XD file (2MB). One Artboard/Screen I get the Your are offline at the moment (44:77:0) error when publising a design link. I tried logging out, restarting, logging in, but no effect. When I open another XD File and publish it, it works fine. So it must have somthing to do with my file. I also tried activating/deactivating "include elements". No effect.

                    Attached is the PDApp Log.

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                      bug-needs-more-info  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                    • Scaling a group of objects with responsive resize turned off does not work.

                      Scaling a group of elements (text boxes and image) with the shift button held and responsive resize turned off does not work. The text boxes become misaligned and scale at different percentages after the group is made small and large again.

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                        bug-filed  ·  8 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                      • PDF export breaks paragraph text into single letters

                        When exporting an art board to .pdf, paragraph text is broken into individual characters when opened in Illustrator.

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                          bug-investigation-in-progress  ·  2 comments  ·  Extensiblity  ·  Flag idea as inappropriate…  ·  Admin →
                        • [Win10] G-sync is causing problems

                          Adobe XD ver: 13.1.32.8

                          The application automatically uses G-sync and causes interface lag when doing anything that involves movement.

                          Manually disabling G-sync for the application or disabling it all together seems to fix the issue.

                          Note: Adobe XD does not appear in the nvidia control panel but has to be manually added and then select monitor technology > Fix Refresh

                          1 vote
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                            0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                          • 无法下载插件

                            无法安装任何插件,显示“您已断开连接”

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • its dont open in after effects

                              its only open after effects but dont show the file , in first i work in after effects and export xd...and its dont show in ae and when i close ae and export agin its open after effects and dont show any file

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                                bug-needs-more-info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • "alt" key smart guide is not working

                                "alt" key smart guide is not working.

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                                  bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                • I cant export XD file to AE

                                  When I open the XD file the program show me the option for export but then when I click on it nothing happens.

                                  Its posible that some trouble with some plugin or animation inside of the proyect.

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                                    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Plug in-No escape hatch?

                                      The Plug-in Icondrop is very frustrating and a hassle to use. The first issue is when you try to use the plug-in, You MUST sign up for an account. Well, that's when the second issue arrises. You MUST sign up for an account, there's no way to back out of it. You can't close the app, you can't save your work, you can't do anything unless you sign up for this stupid account. This is such a waste of time, and should be fixed or eliminated.

                                      1 vote
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                                        0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

                                        Hello Courtney:

                                        I think this is something the plugins can do better in reflecting. You should be able to hit ESC and exit the plugin.

                                        Some plugins do require user accounts which at the discretion of the developer. We gave it a go on our end and it’s working so not sure what could be going on for you. I encourage you to contact Icondrop directly with details, https://support.iconscout.com/hc/en-us
                                        https://support.iconscout.com/hc/en-us/requests/new

                                        Cheers!
                                        Nina
                                        Adobe XD

                                      • Make XD run stable! fix bugs instead of releasing features.

                                        I like that Adobe has released a multi platform prototyping tool with XD. Anyways it sometimes can be very very annoying working with adobe xd, since it has so many bugs. Instead of releasing new features I belive Adobe should be more focused on getting XD stable and bug free!

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • [Win10] Drag and drop in layers hides XD

                                          Since quite a while, when I try to move layers in XD, as soon as I drag an element or group, the XD window disappears and I have to bring back XD with Alt+Tab in order to drop the element/group. This doesn't happen all the time, but I cannot see a pattern why it is happening.
                                          My system, drivers and XD are on the latest version, but this behaviour occured at least months ago already (not using XD enough to complain earlier). Is this a know bug or something that can be fixed from my side?

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                                            bug-needs-more-info  ·  2 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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