Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Numeric keyboard not working after May update

    Ctrl+2,3 and zoom shortcuts don't work after new update (May 19).

    6 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Sorry, we can't open this document" on Cloud Document

    - Adobe XD (Feb 2019 update)
    - Creative Cloud 4.8.0.421
    - Creative Cloud Sync 4.1.0.29
    - Windows 10 Pro 64-bit (10.0, build 17134)

    Let me explain the issue here
    I was using XD and was working on a cloud document
    Then my laptop shutdown abruptly
    Ever since I restarted the laptop and I tried to access the particular cloud document I was working on, it gives this error "Sorry, we can't open this document". Meanwhile, it shows as part of my Cloud Documents.

    The blue marker in the image is pointing at the document I have an issue with

    11 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

    @D_Gill, Christoph:

    Can you share some system logs to help with investigation? Please post to cloud location and email link to xduv@adobe.com Be sure to include system details & add post link for reference.

    Details:
    - XD version
    - OS version
    - CoreSync version
    - Creative Cloud desktop application version

    Logs,
    - Adobe Creative Cloud logs https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    Thanks!
    Nina

  3. When applying updates to new components nested inside old components, the positioning of the elements inside the new component is broken

    I will describe my experience, should be easier to explain :

    I have an "old" Adobe XD file, created before the major components update. I have "old" components inside this file.

    I have created a new Adobe XD project to use as a component sheet.

    I've created new components in the new Adobe XD file. I copied one of them and pasted it inside an old component of the old file.

    Back in the new file I've made changes in one of the new components and saved.

    Back in the new file, I've updated the imported component and it broke…

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  4. Auto-animate transitions don't show properly the first time they are run in 'share for review' link

    ...but they do show properly after that first time. It flashes white during the first attempt and you miss some or all of the transition.

    They were working just fine before the May update.

    ver 19.2.22.3
    - Share for review
    - open link
    - run through any auto-animations
    expected: auto-animations play
    actual: flashes of white happen during animation, so you miss some or all of the animation...only the first attempt. ever attempt after that is fine.
    would be a bit annoying to tell a client, "just run through everything twice, then you're good!

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  3 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  5. After cloud documents XD takes forever to launch/start

    Hi, since last update where adobe introduced save to cloud when I start XD the window is blank for a very long time. Everything is slow, laggy, and the save button freezes randomly, even when document is saved on the computer and not cloud. The new update has made working on XD very frustrating.

    8 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. Artboard Overlay - Position mapping error while scrolled in viewport

    1. Version 16.0.2.8 CC Sync 4.2.0.25
    2.

    - Create artboard where elements will be placed like buttons / header
    - Create artboard where you have the items you want to let overlay on artboard
    - Create overlay
    - Preview > Now in initial screen the overlay works fine
    - Scroll in preview so the design will move according the height of viewport
    - Again click on your overlay item
    - Now you will notice that the Overlay maps accoring the x & y position of new viewport and not attached to initial location

    3. Mapping overlays only on design location…

    3 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. installed plugins missing after updating XD

    After updating to the latest version of XD, my installed plugins where gone and I've had to reinstall them again.

    4 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Repeat grid is now including shadow in the spacing value

    When an element has a shadow and a repeat grid is applied the spacing option now includes the shadow width or height as part of that padding.

    version: 14.0.42.14

    6 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. Wrong font weight on iOS device preview

    When I preview my designs on my iPhone X, it always shows a very thin font weight. This makes it very difficult to design with Adobe XD. When I preview on the computer, it displays correctly but this isn't nearly as helpful to look at. The font I'm using is a Google font called IBM Plex Sans. I have confirmed it's displaying the correct font but the weight is wrong. Please help!

    3 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Command + W to close the preview window stopped working

    1. Adobe v19-0.22.9
    2. Open preview window with Command + Enter, Press Command + w to close the preview.
    3. Expect the window to close and get back to the tool
    4. Nothing happens

    Wasn't this a shortcut in earlier versions of XD

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Layers shifting between Mac/Windows

    I'm working on a Mac (10.14.3) - My colleague is opening the same file on Windows (10.0.17134) We both have Xd version 17.0.12.11.

    Bug: When a file is opened on Mac, saved then closed, then re-opened on Windows, some elements shift position (upwards) between the two systems.

    If the file is amended on Windows, saved, then opened on Mac, the changes are applied as 'over-corrected'.

    Eg: My file (Mac) has a 20px button with text vertically centred. When a colleague (Windows) opens the file the text has shifted upwards (the shift seems to be a random value) - if they…

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. Design specs not giving developers correct use of font and giving ones that are not being used

    A developer was asking me to pass him a secondary font, but only one font is being used in adobe xd for the whole project, once going to the link it is telling the developer a different font rather than the actual one that is being used. Also please for transfer character styles over from adobe xd to specs.... make designers lives easier!

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  1 comment  ·  Share for Development  ·  Flag idea as inappropriate…  ·  Admin →
  13. all artboards are not upload on cloud server

    Version 16.0.2.8 (Starter), Creative Cloud Sync 4.2.0.25

    Before the upgrade my artboards file are upgraded 36 to 38 its working perfect but after upgrade my artboards are more then 38 i have designs all designs are link to each other but when i upload to creative cloud server its only shown 38.

    Thanks

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  14. Creating new file from homescreen fail!

    Can't creating a new file @ CS Homescreen.
    See clip.

    Windows 10 x64
    16 GB Ram
    Intel Core i7-6700
    XD Version: latest.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  15. XD 14.0.42.14 - again problem with polish special letters - this time with "ć" and "ł"

    1. Adobe XD 14.0.42.14
    2. Again after the newest (December 2018) update, there is a problem with 2 polish special letter during typing into text frame: "ć" (AltGr + "c") and "ł" (AltGr + "l".
    3. Expecting to write "ć" and "ł"
    4. Nothing happens after trying to type those letters.

    Adobe! ;) ;) ;) - please ;););) again????? ;););)

    Thanks!!!!!

    4 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  16. Overlays appear blurry/low resolution in preview mode

    Adobe XD v12.0.12.10 on Mac (I can't update yet because of my OC version)

    Overlays appear blurry/low resolution in preview mode.

    Seems like the prototype preview isn't rendering overlays properly, making them look blurry compared to the elements in the base artboard.

    Attached screenshot shows an overlay (hover effect) on the left and the base artboard on the right. Naturally we need the overlay to be as crisp & clear as the rest of the interface.

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  8 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  17. error 49

    I get this nasty error now when I want to save my file on the clouds. It's pretty big I think.

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. [HELP] Adobe XD Cannot Create nor Open File

    [PLEASE HELP] Hi, my adobe XD cannot open nor create a new file. When i open file, adobe automatically close and no notification or report.

    ASUS X450JB (RAM 4GB)
    Windows 10 Home (last version)
    Adobe XD (last version)

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 55:47:-1 - open prototype when updating

    I was trying to update a prototype, but one of my clients had the prototype open at the time so i was getting a 55:47:-1 error. After asking he close it, i was then able to update the project.
    This is quite a bad blocker in the prototype view in my opinion! if they happened to just leave it open and go on a business trip, then i would need to create a new link and would loose all communication and updates from the project. Especially if it was a big team i was working with.

    Hopefully this can be…

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Application not responding after restart system MacBook Pro

    I am frequently facing issue, can't open document and get freeze some time. Only solution is to quit and open XD to access the document.

    2 votes
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4
  • Don't see your idea?

Feedback and Knowledge Base