Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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  1. Fix position doesn't works

    1.- 19.1.22.6
    2.- I design the screens, group some elements (to make some footer) and press "fixed position".
    3.- That works that funcionality. I need it a lot, to test my prototype.
    4.- This group disappear when I try to see it like preview on my notebook or mobile. It worked for me, until October (2018).

    PS: I wrote months ago, and there's no answer.

    Thanks in advance!

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  2. Xbox Controller does not recognized

    I ve tried so many projects, news one and I uninstalled and installed XD three times but my controller has never recognized. The keyboard works but not my controller. I asked on the slack group and we adviced me to close (steam, origin etc...) but nothing.

    1 vote
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    moved-to-feature-requests  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  3. Overlay won't disappear

    I've 4 diffrent overlays in the project. After a while they stoped working normal. I can't close two of four overlays anymore. Then I copyed the artboards in a new file and it worked well for about an hour. But now one of the Overlays won't disappear again.
    It seems like the file gets corrupted when working on a bigger project.
    I just updated my XD version but the Problem is still there.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  4. Preview window not scrolling using mouse wheel

    XD version: 19.0.22.9
    OS: Windows 10 64 bit

    Sometimes, when previewing a prototype that has a vertical scroll, the mouse wheel won't work. There are no exact steps to reproduce that I could find, it seems to be happening randomly.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't scroll while having auto-animate for a carousel

    it's not scrollable down when you make a horizontal auto-animate slide

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  6. XD mobile prototype does not open in full screen

    I tried to view prototype on my phone using Chrome, and I have enabled full-screen prototype in XD but my prototype is not displaying in full screen. There is white space on both the sides and browser doesn't go to full screen.

    1 vote
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    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please share the prototype link with us privately so that we can take a look on our side and investigate?
    It might be because of how you have defined the viewport for the artboard inside of XD. But it would be good if we can confirm the same.

  7. Adobe XD error 47

    Hi; none of my previously designed Adobe XD will open! I get the following error message:

    There was an error opening the file Copy of "my filename.xd" (Error code: 47)

    Adobe XD 18.1.12.1
    Open Adobe XD, file, open, my file
    I expect my file to open
    Get the same error message

    1 vote
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    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Glad we got a chance to connect directly on this Raul!

    Happy I was able to share about XD Cloud docs! And that it will be a better workflow for you. From our discussion, the system you’re saving your files is not as reliable as you’d like and was resulting in the problem. If you do manage to get the files and they’re not working, reach out and we’ll go from there.

    Thanks!
    Nina

  8. Complex Animations appear jittery on Adobe XD app on iPhoneX

    I created an app and the prototype runs smoothly on both the web and inside the Adobe XD application on my Macbook Pro. But when I load the prototype on my phone using a USB cable, it appears jittery.

    I noticed it's only for this Adobe XD file but not my other files. I don't really know what is the problem but it is awfully slow.

    Please download this file and preview this on your phone to see the jittery animation bug.

    Cheers!

    1 vote
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    bug-filed  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  9. Black screen when trying to desktop preview

    My Adobe XD version is 12.0.12.10.

    I've been trying to prototype a mobile app but it doesn't seem to work. When I click 'Desktop Preview' it just comes up with a black screen with a white line through the middle.

    It would not work with the image 'prototype 1'. However with 'prototype 2' it works.

    I don't see it being a dimension issue as I've already reduced the dimensions of the mock ups in prototype 1 to something lower to fit the screen.

    1 vote
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    bug-needs-more-info  ·  3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  10. Duration time not visible. Opacity option as well.

    Duration time not visible. It is impossible to set it up. Opacity option as well. No way to choose/type in a value.

    It's been almost 2 years (since I posted this issue here: https://forums.adobe.com/thread/2425339) and this bug still exists. Am I the only (unlucky) person on this Earth that is having this issue? See file attached.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fixed elements are not working on shared links - mac.

    While creating prototype for mobile app in XD, fixed position when scrolling 9footer/header etc.) elements are not visible on sharing review link.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  12. Comments not working

    When I try to leave a comment, I get this message.
    "We are unable to post your comment, please try again."

    -Publishing the prototype again didn't fix it
    - Unchecking then rechecking the box to leave comments when publishing didn't fix
    -I signed in as a guest to leave a comment and got the same error
    -My account is current with no outstanding invoices
    -I haven't changed any settings or anything on the file

    This has been going on for a week now. Please provide assistance or fix this bug. Thanks.

    1 vote
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    3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Shawn,

    Do you already have comments or replies on this link, and you are not able to add any new ones? Or is it that you have never been able to add comments?
    Is it the same behaviour on any other new link that you create from XD?

    Can you share the link with us to investigate?

    Thanks!

  13. Pixelation

    The desktop online version of the app renders the images properly while the iPhone app doesn’t. Any idea why this occurs, which didn’t before, and when will it be fixed?

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  14. Auto animate : Gradient Background Preview jagg and lag

    Problem: Jagged animation when showing to potential client.

    Xd problem : Background Gradient color transition using auto animate is lagged and jagged in preview mode. Using Macbook Pro 13". : v10.14".

    XD : v. 15.0.12.8

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  15. Version: 15.0.12.8

    Firstly, I'm brand new to XD so bare with me.

    When i link two art boards together and preview they transition fine but when I upload to my hosting site the links don't work.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  16. Drag x Click

    Version of JAN 28 2019

    When I make the drag transition, a slide for example, and the screen is down of top, if I make a tap on the card, the screen goes to the top, and do not make a transition.

    Just make the transition if the screen is on top.

    He hoped that the tap transition, when incorporated into a drag group, could be made in the same position as the screen.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  17. Prototype doesn't load in browser

    I updated to the newest version yesterday. When sharing a prototype for review some pages will not load at all within browser (I just get the spinning circle). There are quite a few artboards but the same document works ok when uploaded from version 14.0.42.14.

    I tired reinstalling this previous version and it uploads ok. Switched back to new version and same issue. I have also tried reinstalling XD altogether but this didn't fix the issue.

    1 vote
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    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  18. Pages excluded on linked prototype, unless linked to Home page

    I'm having an issue on my prototype where pages are missing. I did some investigating and found out that unless a page is directly linked to the home page, it will not show up on the prototype.

    This is a concern as I do prototypes for clients with products. An example would be having a main product page with products to click on to send you to a more detailed page. I link that detailed page to the product on the main product page, and it doesn't show. My current work around is to have a set of invisible squares…

    1 vote
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    bug-needs-more-info  ·  3 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  19. Artboards on Prototype, still not linking

    I'm having an issue on a bug that was marked as fixed.

    See Original: https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/36329020-prototype-not-working-artboards-not-linking?tracking_code=fb698cba79a4eb77e31d07622d53956c

    I'm still having the exact some problem which no real luck. I use a imac so I preview at larger sizes that are 2000-2200px wide. When this happens, the link is there, and the hotspot gives a false indication on where it is. When I set the browser to something small like 1400 px wide, it's fine.

    I was able to click randomly around the prototype and eventually find the link in a random spot that would be equal to the location if it was…

    1 vote
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    bug-fix-in-progress  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  20. Blurring in masked images when animating

    Blurring in masked images when auto animating.
    The photos of girls are in a mask, the photos of dogs are just pngs w transparency. The larger resolution of the photo inside the mast the more it blurs between each animation

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

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