Bug details

← Adobe XD: Bugs (Read-Only)

Images not showing on the review link

When going to the review link, some of the images are not showing.
I have updated the link a couple of times, however, I am getting the same results.

Version: 21.2.12.3
Windows 10

2 votes
Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Hazz shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

8 comments

Comments are closed An error occurred while saving the comment
  • dmx commented  ·   ·  Flag as inappropriate

    Also, we shouldn't have to scale our artboards down to avoid this issue, as this wasn't a problem with previous versions.

  • dmx commented  ·   ·  Flag as inappropriate

    Latest version just updated this morning still doesn't rectify this issue which is becoming a real problem as we can't share prototype links with clients. Is anything going to be done with this bug?

  • dmx commented  ·   ·  Flag as inappropriate

    I'd be happy to email you my file, and the prototype link (can't share on here)

  • dmx commented  ·   ·  Flag as inappropriate

    I have exactly the same issue, images missing on review links (as do my colleagues).
    We use both Mac & PC's so it clearly not specific to either one or the other.

  • AdminMuthukumar S (Admin, Adobe) commented  ·   ·  Flag as inappropriate

    Thanks for the details. It doesn't look problematic except 5450px. Please try reducing the size to 3000px and check. Would it be possible for you to share us the published link to investigate further?.

  • Hazz commented  ·   ·  Flag as inappropriate

    Hi Muthukumar.

    1. The artboard size what 1440px by 5450px with a viewport of 900px
    2. Yes
    3) Image size varies
    4) It has happened for a couple of my files.
    5) Browser is google chrome Version 76.0.3809.100 (Official Build) (64-bit)
    Graphics card is GTX 1070

  • AdminMuthukumar S (Admin, Adobe) commented  ·   ·  Flag as inappropriate

    Hi Hazz,

    Thanks for your report. Can you please provide us few more details?

    1. What is the size of artboard, viewport?
    2. Does the prototype enabled with scrolling?
    3. How big the image size is?
    4. Is this happening for a particular XD file or all files having similar artboard elements?
    5. Browser version, Graphics card information?

    Regards,
    Muthukumar

Adobe XD: Bugs (Read-Only): Share for Review

Categories

Feedback and Knowledge Base

(thinking…)