Not able to open XD
When I open XD from either desktop icon or directly from CC installer all I get is a big white screen. When I re-boot Windows I'm able to open XD but it opens slowly. After closing XD I'm unable to open it again and I get the same white screen, so I'm forced to re-boot Windows again and so on. Its been going on since the latest may update of XD.
Rajesh K.N commented
Thank you for reporting this.
If you are using RS5 or RS6 machine, this is a known issue and the fix would be available in the future releases.
If you are using other machines then kindly revert with the following information
- OS version.
- XD version.
- What happens when you open XD, do you see the XD welcome screen and then it disappears or nothing happens?
- Could you specify the steps to reproduce?
- It would also help if you get a video of the issue.
Waiting to hear from you soon.