Savin loop with shared files
Whenever I open a XD file I have shared in my CC files section and the autosave process starts in the background (Saving...) it never stops, when I try to stop the app by clicking the X in the corner it generates a message saying the document cant be saved properly. The only way to get out of this loop is to kill XD via Ctr+Alt-Delete. I'm on Windows. Always up to date on both OS and XD. This has been going for a long time and its just one out of several issues I have when TRYING to work on shared files.
Same as mentioned in my other reply. This occurs on all my machines and it also occurs on colleagues machines. We have stopped using shared docs with Xd and use Figma for that instead now. As mentioned this happens in a loop, so yes, it also happens after the app is closed and then re-opened. As mentioned in my other reply too I'm not able to attach anything in this correspondence. There's no attachment functionality here. Anyways, I don't have the time to make movies of all issues in XD, I wouldn't be doing much else if I had to do that for every issue in XD. It's a very troubled program. But I have made som efforts in the other issues I have reported to make mvoies and what not. Spending a great deal of time on the forum sharing grabs as well.
As i mentioned in your other thread too, we need some more information to isolate the root cause of the issue:
1. Hardware configuration of your system (RAM, CPU, GPU if present)
2. Do you see this problem in any other system as well?
3. If you quite all application and let only XD run, do you still run into this issue?
4. If you could make a movie using screen capture tool, it will help us in recreating.