Bug details

← Adobe XD: Bugs (Read-Only)

Continuous lagging/ freezing when working in Design mode

Version: 16.0.2.8 Creative Cloud Sync 4.2.0.25

Running on:
macOS Mojave v10.14.2
Processor: 4GHz Intel core i7
Memory: 32 GB DDR3
Graphics: AMD Radeon R9 2048MB

Hello,

When clicking on images, text boxes, menus or scrolling around the screen, everything lags/ freezes for a few seconds before catching up with its self.

To reproduce the issue: open a working file and click on menus, text boxes - anything interactive.

The issue seems to be intermittent and varies from making working in the app impossible to just being a bit of a hinderance - most of the time it's somewhere in the middle.

Thanks,
Joe

9 votes
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3 comments

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  • Natalia Daffunchio commented  ·   ·  Flag as inappropriate

    Same issue here, just cant work fluently. I select a shape and to select another one it takes like 3 secs to activate again.

    Version: 20.0.12.11. Creative Cloud Sync 4.3.0.292
    Mojave 10.14.5 (18F132)

  • Martin McCully commented  ·   ·  Flag as inappropriate

    Exactly the same issue here with the latest update
    Version: 20.0.12.10. Creative Cloud Sync 4.2.5.1
    contact me if you'd like a copy of my XD file.

  • Sangeetha Aswathanarayana commented  ·   ·  Flag as inappropriate

    Hello Joe,

    This seems like a very likely scenario.

    I tried to open a working file and gave it a try on my end and it seems to be working as expected

    Can you share your XD file? That might give me more clues on what may be happening.

    Thanks,
    Sangeetha.A
    Adobe XD

Adobe XD: Bugs (Read-Only): Performance

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