Crash while saving in Windows 10
One or two times a day, I've been experiencing the shut down while I'm saving files. It's on my local server and I'm using window10. I'd rather degrade my xd version from the newest one since the issues is happening after I updated recently.
Here is summary below.
1. the shut down while saving file and lost like 2-3hour works even I saved with short cut every 30min.
2. Generally, saving and open a file take me at least 1 min depends on how big it is which isn't this way previously.
This issue has been fixed in the May release of Adobe XD! To check out the latest version, go to the Creative Cloud desktop app! If you don’t see the update, you can select the gear and click on “Check for App Updates.”
7 commentsComments are closed
Simon Knipper commented
This issue is resurfacing with the latest version of XD (126.96.36.199) on Windows 10 (1709 - Build 16299.19). Very frustrating. I enjoy the fast workflow so much - and now it's broken because of the slow saving behaviour.
I lost my work to day unbelievable I'll go back to mac and try scetch
AdminMihnea Ovidenie (Admin, Adobe) commented
How is it going? Still having crashes? Can you enable them using the steps above from Elaine so that you can share them with us?
I am working on Windows and I have not got an update after the Jan (v.0.6.14.2) version. The crashes have become even more frequent now. Even if I dont use zoom while saving, it crashes.
How do i get the crash dump files on Windows 10? I love XD but after the Jan update I am very frustrated. Kindly fix this issue. Thanks!
Kei ™ commented
I also experienced this without zoom-in/out action as @Adrien mentioned. After updating the current Jan. update version (v.0.6.14.2), several fundamental issues are confirmed, so I hope those will be resolved in the future version.
I experience the same problem.
v.0.6.14.2 Beta crashes while saving the file.
There's no indicator for the saving progress, so it is almost impossible to know if the saving is completed or not, without clicking on any item. And when an item is clicked during the long saving period, Xd crashes.
I save the file with a different name and I take absolutely no action until the file name at the title bar is updated. Yet Adobe Xd crashes in 4 out of 5 saving attempts. And it is advised to uninstall and install the software again when the software is launched after a crash. Needless to say, nothing changes when Xd is reinstalled.
Adrien Tétar commented
In which case: avoid changing zoom while the file is saving. If you touch the zoom before save is finished the file does not save (although it is marked as saved).