Adobe XD: Bugs (Read-Only)
IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424
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Error 48 on Adobe XD. When I want to start my file
URGENT!!!!!!! Hi guys, my problem is i whant launch my project on ADOBE XD his puts error 48 and i want know the solution. Thanks for your response.
72 votesbug-investigation-in-progress ·AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
Sorry you’ve encountered this problem. Please see previous comment for requested details to help investigate root cause.
Thanks!
Nina -
Slow performance, Xd June 2019
After updating to Xd 20.0.12.10 the application becomes very slow.
Upon starting/restarting the app it's responsive. However, after running for a few minutes it becomes unusable slow.
44 votes -
Zoom in / Zoom out with keyboard numpad bug
Zoom in / Zoom out numpad keyboard shortcut not working anymore since latest update (cmd + "numpad +" and cmd + "numpad -")
V 19.0.22.9
39 votesGreetings:
The team has reproduced this and opened bug for fix. Updates will be shared on this post. Sincere apologies for any inconvenience.
Cheers!
Nina
Adobe XD -
pdf export blurry images (with shadow) and file size
When exporting to pdf, the file size becomes quite huge.
Additionally, the images that have a shadow (added in XD, image is jpeg) become blurry and the text (in the image) unreadable. It's no problem without shadow.28 votesThanks a lot for the report! These are known issues at the moment.
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Can’t save document (Error 49)
One of my cloud documents can’t save. The problem is that it’s the one that has all my "master" components and from this one I link all components to my working files. I suspect there are some corrupt components that started causing it, is there a way to narrow it down?
I can send the logs too.I’m on the latest May release.
27 votes -
Master component changes do not update on children if master has subcomponents
Version: XD19
Steps:
1) Create a rectangle with a black fill, convert that rectangle to a component.
2) Use an instance of that new component to create another component (perhaps in addition to a text layer so those two together make up a button)
3) Change the master of that button component to have a red background color
4) The instances of that button component do not reflect the red background, even though they have 0 overridesExpected: Changes in a master component get reflected in its children
Result: Child components retain the initial state, even though they have no…22 votesHi Jan,
Thanks for your reply. Apologies if I was unclear – I didn’t mean to say that all your nested components must be master components, but to demonstrate that if you are editing master components, the edits will propagate to the other instances.
So in the original example you posted, you were actually overriding the fill color in a nested instance (not a master component). If instead, you right-clicked on the nested instance and chose ‘Edit Master Component’, your viewport would have panned to the master component, and then any changes you made to the master component would propagate to its instances. It doesn’t matter if the instance is nested in another component or not.
So nested components are fully supported in this new master/instance model, but the important thing to remember is you must edit the master component, either directly in the parent component or by right-clicking on…
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Error Code: 49
Trying to save a project (also tried "Save As") and got the following error:
"There was an error saving file agc9f88.tmp
(Error Code: 49)
The file could not be saved. Please try saving again."18 votes -
CC Library doesn't show Transparency
Hello there,
I'm not sure if this has changed since the update, but on Mac ver 14.0.42.14 the CC library does not show Transparency in the preview. This means its hard to tell which Icon I'm trying to place:
See here:
Bridge is on the left (see there is Trans) XD is on the Right
14 votesHi @Kieran,
Thanks for your bug report. I have filed a bug internally and we are investigating a fix.
Regards,
Joe -
cannot read property 'postscriptName' or null
It tells me "cannot read property 'postscriptName' or null" and then showing just a blank page. Reboot, re-install, older version doesn't work.
Win10/64,
XD - 8.022.11
14 votes -
Error 44:23
I cant able to export the prototype link for the developer.
I tried to make all the assets linked with other files are making it as local assert.
I tried to delete my old link and create a new link. Still, I can't able to make it a success.
Can you help me to resolve this error.
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Screenshot 2019-08-27 at 3.46.08 PM.png 1237 KB -
Image 179.png 512 KB -
Screen Shot 2019-07-29 at 18.20.58.png 1817 KB -
Screen Shot 2019-07-29 at 18.20.32.png 1072 KB -
XD Bug (Error 44 - 23).png 100 KB -
Screen Shot 2019-05-27 at 9.55.15 AM.png 105 KB -
Screen Shot 2019-05-23 at 12.33.35 PM.png 97 KB -
Screen Shot 2019-05-23 at 12.31.00 PM.png 132 KB -
Screen Shot 2018-12-07 at 9.48.46.png 25 KB -
무제.png 2030 KB
13 votes -
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Slow performance when reordering assets
Version 19.0.22.9
Reordering assets is very slow. The blue bar that shows where the assets are going to be dropped simply doesn't show up a lot of the time. To move assets far down the list, it requires dragging and dropping several times, and each time I'm just guessing where it will be dropped. Often it doesn't move at all and I have to try again.
I'm working in a cloud saved document (as that seems to be the only way to share color and character assets across files). It seems to try saving every time I drag assets, which…
13 votes -
"Reset to Master Component" Ignores Sub-component Overrides
When selecting "Reset to Master Component" it seems any overrides on subcomponents are ignored. Instead it cascades, rolling sub-components back to their master.
You can reproduce this by creating a component with the letter A, duplicating it, overriding the second and creating a wrapping component (so the component is "A" "B").
Duplicate this component ("A" "B") and update the Master Component to "Y" "Z".
Finally select "Reset to Master" on the ("A" "B") duplicate component, it should reset to ("Y" "Z") to reflect our overrides on the Master Component. Instead it resets to ("Y" "Y").
It appears rather than "Rest…
13 votesHello Drew:
I think what you’re describing is working as designed.
Can you share the following:
- Description of what you’re trying to accomplish
- Video of what you’re doing tell me what you’re looking to do
- If possible, share the XD file you’re working withThanks!
Nina
Adobe XD -
After cloud documents XD takes forever to launch/start
Hi, since last update where adobe introduced save to cloud when I start XD the window is blank for a very long time. Everything is slow, laggy, and the save button freezes randomly, even when document is saved on the computer and not cloud. The new update has made working on XD very frustrating.
13 votesbug-investigation-in-progress ·AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
Hello:
The team has released a few things in the past week that include improvements to this workflow. If you haven’t had a chance, can you update to latest release XD 16 & run any Creative Cloud updates?
Do post further if issues persist.
Thanks!
Nina -
Overlay shows scroll bar despite scroll = none
Overlays show a scrollbar even when scroll is set to none on the target artboard. I can't get 100% replicability, but majority of the time.
- Create a small artboard (e.g. to be a dialog) with all contents within the artboard area.
- Set scroll = none on this artboard
- In prototype mode, set the artboard as the target overlay of another
- Enter desktop preview
- When overlay is shown, vertical scroll bar appears
Adobe XD 9.1.12.3 for Windows
13 votes -
Color issues
Hexcodes appear very different between art boards. Looks like it gets an opacity change without it actually being changed. The opacity slider says its 100% but the color obviously isn't showing opaque.
Colors suddenly changes opacity from 100% and when its closed and then opened the opacity has changed.
The checkbox next to the color square in the front UI is sometimes totally black and sometimes its not possible to click in the box to turn a border color or fill color on, this has been an ongoing issues since day one with XD.
Also, the color picker keeps disappearing.…
12 votes -
Color change animation
Hello guys, I really don't know if this is a real bug but I should report, when auto animation, the object color don't make the transition steps, the color change suddenly, is that a real bug?
12 votesHi Folks,
Sorry but this was mistakenly marked resolved. Sorry to disappoint.-LR
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When exporting to PDF, XD rotates the images upside down (on PDF)
When exporting to PDF it rotates the images or breaks them like in the images
11 votesHello Rene, Heather:
I think what you’re seeing may be a known limitation with Mac Preview application which is not something we can solve on our end. It should look as expected when viewed on Adobe Acrobat reader (free).
Hope this helps!
Nina
Adobe XD -
[Win] Frequently Crashing
Frequently Crashing (while open XD app, maximize XD app window, while zooming, if open any multiple files also)
11 votesbug-investigation-in-progress ·AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
Sorry to hear updating has not fixed things.
What Win10 OS version are you working with?Also, can you resend log files? I don’t seem to have them in my inbox or spam.
Thanks!
Nina -
Unable to update links for development
Hello,
Since updating Adobe XD this morning, I'm unable to update the existing link for development. Couple of my colleagues are experiencing it too.
Error msg:
There was a problem updating the link you previously created(error 55:47:-1). Choose "New Link" to create a new link.10 votes -
Can't use Hand tool with Wacom (pan)
Pressing the Space Bar while using Wacom doesn't shift to the Hand tool so I may pan the document as in using the mouse (on all of adobe software).
10 votesHello Niv:
I wonder if you might need to click mouse-down to activate via Wacom. Or maybe there’s some settings that need to be adjusted in the table to recognize this shortcut.
Thanks!
Nina
Adobe XD