Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



Thank you!
Adobe XD Team


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  1. Fill Color displays single solid color i.e. The color range does not go from light to dark red, it just stays red

    The fill and outline colour pallets display a single colour (see attachment). To get rid of this I have to close and open the xd file every time, but it still continues to creep up will working on an active file

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Frequent freezes and crashes

    It feels like you really rushed this latest release (2.0.32.10) out the door. I'm having stability problems galore.

    App freezes while I'm working. Unsure if these are related to the Type tool issues reported previously, but I am using the pointer and other tools when this happens.

    I can't accurately reproduce the bug, but I can say that the decline is gradual. First, I cannot save via CTRL-S. Second, any selection of other tools no longer registers on the artboard. The hamburger menu at top left does not open. Eventually, the entire app just freezes and I'm forced to restart.

    168 votes
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    66 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings XD Community:

    A lot has changed since this post first saw the light of day! While it has lots of great info, it’s become a bit generalized and at times different than the original issue. So, the time has come to close it.

    To help us better understand & investigate XD issues with freezes and crashes, I ask you to please do the following:
    1. Go the main page for XD User Voice bugs https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs, do a search to see if there are other open tickets with the same issue you’re experiencing.
    If there’s nothing there, go ahead and open a new detailed post in the XD bugs forum with the following information:
    1. XD version
    2. OS version
    3. Detailed steps to reproduce the issue
    4. If you’re seeing problems in a specific file, sharing the XD file with us
    5. System logs:
    - Creative Cloud Logs, …

  3. 1 vote
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  4. If CC Libraries is open while I am working...

    Hi team!

    I've seen a few people report on this, but many of them were "closed" issues.....but if I have CC libraries open while I am working at all, it creates massive lag and the program will unexpectedly shut down frequently during use (2-3 times an hour). It is almost to the point of being an unusable app (while CC libraries is open). No problems with lag when Libraries isn't open, though.

    Libraries connects quickly and otherwise does what it should be doing, other than crashing my program every so often!

    I'm on W10, most recent version of XD as…

    1 vote
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  5. XD crashes when changing desktops on window

    Sometimes when switching to a new desktop in windows using the shortcuts (ctrl+winkey+arrow left/right) XD will crash.

    I'm not certain if this is associated with any particular action taking place prior to switching desktops (such as adding an image, editing text, create a repeat grid) but it's not something consistent, sometimes it happens others don't.

    1 vote
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  6. Can't generate links to share prototypes

    I'm having issues generating links for my prototypes on the new version of Adobe XD. Since the update, it hasn't been working.

    Is it possible to revert back to Adobe XD (Beta)?; at least that was working fine until I updated to Adobe XD CC

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Light symbols don't have dark background in assets panel on Windows

    On windows bright symbols are not visible. Needs dark background

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Navie:

    This report was opened quite a while ago :) Lots has changed in the assets panel. Hard to say if what you’re seeing and what was initially reported are the same.

    It would help lots to have a screen grab of what you’re seeing with notes on where it’s not working as you expect. You can share via WeTransfer.

    Thanks!
    Nina
    Adobe XD

  8. Artboards not showing in Fall Creators Update

    Recently released W10 Fall Creators can't show Artboards on Adobe XD
    Version: 1.0
    2. When you click on ex. iPhone template, you don't see any artboards even if you scroll down or create multiple artboards
    3. I expected to Adobe fix this issue while out of beta
    4. No artboards

    Build Number: 16299.19 (1709)
    This feedback is reposted cause there wasn't any new answer.

    1 vote
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  9. [Windows] Hide icon disappearing on hover

    Layers panel, Hide icon is disappearing on hover. The tooltip still works however, and the Locker icon on the left work fine as well.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. zoom with gesture

    since last update I can't use the " pitch " gesture to zoom in out in my files?

    3 votes
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  11. Glyph render in Windows

    Little glyph glitch in 1.0 for Windows

    1 vote
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  12. Open multiple projects

    I can't believe you remove opening multiple project. It was fine when it's beta. Now I have to close recent project to view or copy something from another project!!

    Adobe XD version 1.0.12.19

    5 votes
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  13. Missing fonts (XD can't locate installed system fonts due to name mismatch)

    XD Version
    0.8.22.17 Beta, CS 0.0.0.0

    System version
    MacOS Sierra 10.12.5

    Problem
    I'm getting the missing fonts message when opening up files that contain references to certain MS Word-supplied fonts. Specifically, Adobe XD lists the following fonts show up as missing:

    Fabric External MDL2 Assets-Regular
    Segoe UI-Bold
    Segoe UI-Regular

    These fonts are available on my system under slightly different names:

    Segoe MDL2 Assets Normal
    Segoe UI Negreta
    Segoe UI Normal

    File Details
    The file I'm trying to open is supplied by Microsoft: it's their design guide for the Office Fabric.js Layout system, available here: https://static2.sharepointonline.com/files/fabric/fabric-website/files/officeuifabric.zip​ (Source page:https://developer.microsoft.com/en-us/fabric#/resources)

    5 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greeting Vlad and all:

    Segoe font is used in XD Tutorial. If you ever worked with this file, you’d likely see this message.

    I’ve found with reports as old as this one it’s best to retire and start fresh. If you’re seeing a problem in XD today the best thing to do is open new post with the following info:
    - XD version
    - OS version
    - Detailed steps of what you’re trying to accomplish and where it’s not working as expected
    - Screen grabs or video showing report

    Thanks!
    Nina
    Adobe XD

  14. XD does not open, and when attempting to open a file i get 'invalid value for registry'

    I was forced to update Adobe XD last week on 12th Oct. Done. Forced again today 17th Oct. Done.
    The app simply will not open, no matter how many times i click it (via 'open' in creative cloud, or searching or clicking on the desktop app) It still does not open.

    In addition, i attempted to open a .xd file directly, however, this does not seem to open and throws an error:
    'Invalid value for registry'

    Catch 22, cant open the app and can't use a previously created .xd document to open it either. 2 problems or one?

    Windows 10…

    4 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Admin →

    @John and others:

    This post as reported is not reproducible on our end. Detailed steps are needed In order to help understand what’s going on.

    In an earlier post, I requested the following info:
    - XD version
    - OS version
    - Detailed steps of what you’re doing and where it’s not working.
    — Does it happen with all your XD files?
    — Where are you saving the files?
    - Detailed troubleshooting steps taken
    - Any system logs collected

    If you’re having a problem, please open new report that includes the above for investigation.

    Thanks!
    NIna
    Adobe XD

  15. hex value is incorrect

    i had this feeling that color seems bit off when i was converting design to html, but no matter how many times i copy pasted exact values they remained off. So i finally took screen shot of my site in html with hex values taken from XD and design in XD, and behold colors are different.

    3e5fd2 color is being shown as #484ED5

    484ED5 being the wrong value

    1 vote
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  16. (Win10) Can't open the CC library panel, get prompted to reinstall XD

    I'm getting this message each time I try to open the CC panel in XD on my desktop computer. I uninstalled XD, rebooted the computer, reinstalled XD but still the same issue. However it works fine on my laptop computer. Both computers run Win10 64b, but the desktop one has more programs installed (not just Adobe programs), so I suppose something gets in the way. The CC library works fine in any other Adobe program.

    1 vote
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  17. Error code 16

    Please uninstall and reinstall the product.
    If this problem still occures, please contact ...

    I'm trying to install Adobe XD on my Win 10. But alway get this error. Previously, Xd wokred fine.

    Please, help

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    This bug report as filed is quite old. If you’re experiencing issues during prototype publish, I encourage you to search bug forum for other reports with the same issue. If you’re unable to find any reports that show the issues you’re encountering, please open new bug report with the following details:
    - XD version
    - OS version
    - Detailed steps of what you’re doing and where it goes wrong. Include screen grabs or videos showing the problem.
    - Can you reproduce with new file? Or is it happening with all files.

    Thanks!
    Nina

  18. Editing character styles will apply changes to only parts of text

    When I edit a character style (e.g. change the font-size), the effect will only be applied to parts of the text.

    1 vote
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  19. [Windows] Content rearranged or X Y alignment is different after save and restart Adobe XD


    1. Version 0.8.22.17 Beta, CS 2.4.3.114

    2. Save file and restart Adobe XD

    3. The adjustments I made needs to be saved

    4. The adjustments are rearranged or X Y alignment is different after save and restart Adobe XD

    Look at the textboxes. They don't fit anymore within te artboard. I didn't accidentally do that...

    1 vote
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  20. 1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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