Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



Thank you!
Adobe XD Team


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Impossible to save file on the Cloud. Error 49

    I created a design system for a client on a cloud Adobe XD file. For the last 2 days, none of my work has saved on the cloud as I get an error 49 each time. Neither autosave or manual save work.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    report-closed  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  2. Visual bug when moving XD window

    Opened XD file on my Macbook pro, moved the window over to my Dell Ultrasharp connected via HDMI and it's cut off half the viewport.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    report-closed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Review link password becomes invalid

    Over the last two weeks the password on a number of newer and older review links has stopped working on more than one occasion.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  4. Canvas behaviors are unresponsive when opening up app

    At times the space bar to move canvas around, sometimes it the undo (Ctrl+Z), totally random behaviors. Its topically just one behavior that gets stuck (becomes unresponsive_

    Once I minimize the app then open it back up or waiting a few minutes it starts working again.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    report-closed  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can't access XD shared links

    XD Version 17.0.12.11
    Max OS High Sierra 10.13.6

    My coworkers and I worked on some XD files today and sent the shared link to our project manager for their feedback. All was working fine up till two hours ago, now it seems none of the links we provided are working anymore. It's not very useful when you have 7 files to share and send to your project manager and client later today.

    Here is the error we get, but we can still open the links in a private tab no problem. I don't understand, we never had that type of…

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  6. Link won't update

    Trying to update link to XD 17.0.12.11 file after adding and re-wiring an art board. The link seems broken. I get the message: "Something Went Wrong."

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  7. Error when attempting to open link

    Version 17.0.12.11

    Attempted to publish and visit link for review - error in browser

    Saved, closed, republished, attempted to visit link - error in browser

    Copied link and had coworker attempt to view - error in browser

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
    report-closed  ·  Muthukumar S responded

    Reported issue shouldn’t occur in latest version of XD 20.0

    There are no further updates on this thread.

  8. Can't open published spec/prototype.

    After publishing a prototype/ spec with password, I tried to view it in the browser. However, after I entered the correct password, the password text box border becomes red and there wasn't any text indication.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  9. Prototype not found

    Link to prototype results in error message, "Prototype not found"

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  10. Prototype crops some pages in Edge & Explorer

    When I share a prototype with AM's & clients viewing on PC Edge & Internet Explorer some of the pages cut off the bottom of the design. Works find in Chrome so we can get around it for now but not ideal when sharing with clients and we don't know what browsers they have. I've added some screenshots of the pages that are cropped and one that is as it should be – all in the same prototype.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  11. Error code 49 when saving a large XD file

    I'm working on a MacOS Mojave 10.14.2
    XD vers. 17.0.12.11

    I have got an XD document(D1), which has linked symbols of an second document (D2).
    The last few times it was no problem to update D2 and afterwards D1. But since today I am getting this Error code 49.

    "There was an error saving the file (Error code: 49)"

    What can I do? Is the document to large?
    Is the linkage broken? Was is wrong to rename the symboles in D2?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hyperlink won't work after scrolling down the screen

    Adobe XD Version: 16.0.2.8

    I'm working on a screen with 3 groups with items inside and horizontal scrolling each one of those groups.
    Every item has an hyperlink to a product detail and works fine until I scroll down the page.
    If I tap on any item, the hyperlinks are not working anymore.

    If I remove the horizontal scrolling effect it works fine.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Comment numbers and pins have disappeared.

    I have several specs with multiple comments, all of which were pinned to the design, and they had a number. Now all comment numbers and pins have disappeared. Comments are there, but unlinked to any reference in the design.

    This has happened to the engineers I'm working with on their end as well. I am, however, able to make new pins and those appear to work.
    Please, fix.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    report-closed  ·  1 comment  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  14. Limit of the share for preview features

    The share for preview links only works for 4 artboards ( the file contains nearly 20 linkable artboards) but when I generated the link for development or sharing only 4 artboards have appeared
    , I have no error code or anything else

    please fix this issues as soon as possible

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  15. Comments' pins disappeared

    I placed pins with comments in my XD documents for developers, but then all pins disappeared. Comments are still here, but without pins, it's not obvious for what place comment is related to and everything lost sense.
    That is a very crucial issue because we store a lot of info in comments. Please fix asap

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. [WIN 10, 64-bit] CTRL - zoom blocked. Zoom in/out without CTRL.

    Sometimes ctrl button going crazy. By default it helps user to zoom in and zoom out artboards/design. Without holding ctrl arboards just scroling down and up, and this is fine.

    But sometimes Xd got some bug, and zoom in/zoom out working WITHOUT CTRL and I can't scroll artboards up and down - only zoom works. The only way to turn it off is to run/play the design popup. After closing popup everything working fine.

    I working on WIN 10, 64 bit.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  17. Adobe Regular Crashes, Windows 10 (Version 10.0.17134 Build 17134)

    Dell XPS 15 9570
    Intel i7 8750H @2.2ghz
    Nvidia GTX 1050ti Max-Q
    8Gb RAM
    250gb SSD
    (Newest driver and bios Versions)

    Hi there,

    I've recently moved from Mac to Windows, and XD seems very unstable. I've been working on this new laptop for about a week and XD has crashed several times, different files and seemingly doing different actions on the app.

    The XD just closes without any windows error sounds, error notifications or 'submit bug' dialogue boxes. It does seem to save the work thought, thankfully.

    Please find below the windows event viewer details:

    Faulting application name: XD CC.exe,…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    report-closed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. PDF書き出し

    PDF書き出し時に、マスクして配置した画像がマスクの中で反転して書き出されてしまう
    バージョン:14.0.42.14
    OS:Mac OS 10.14.2

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    report-closed  ·  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  19. [Mac & Win10] Cursor keeps on zooming in

    Hi, I am using Adobe XD both in Mac and Win10

    Seems like in both versions, I found that sometimes the cursor changed into a magnifying glass and couldn't change to the normal cursor. I had to restart the app to get it back to normal.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  20. XD closes unexpectedly. Version 14.0.42.14.

    Sometimes immediately after opening. And sometime when in still. And sometimes get stuck and closes.

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

Feedback and Knowledge Base