Change owner of cloud document
A member of our team is leaving. The only way we can change ownership of her files is to have her download them and share them locally. This is fine and all but it breaks all the links to the document so I have to go into the various places we share the link, like JIRA, and add new links.
I would prefer that we could just change ownership of the file to another team member.
Mandy Carvalho commented
I've been facing this same issue right now. I want other employee to be the owner of the projects and I'm trying to come up with a solution like: having he downloading the cloud files locally and then saving it again. Just to see if anything changes. But we do NEED A SOLUTION for this ASAP.
joel heaton commented
We desperately need this for enterprise organizations where a design system is being built and there are FTE and Contractors working for the greater good of humanity.
Tetiana Donska commented
This is a critical feature, please do something
Ciaran Ryan commented
Even when I log in as the departed employee, I don't seem to be able to transfer the ownership of the XD file
Dheeraj Shetty commented
This has been a major problem in our project, the design lead left the company, but the file is actually a source of the design system library, and all components from all the files come from this exact design system, but since she left, a new design lead joined, and he is not able to access the file. This is something that should of the biggest priority because people leaving companies is common, and the organization that pays for the cloud license shouldn't be the one be affected.
Also, the ability of only owner sharing the links is another problem because if the owner of the file is on vacation we cannot create any links
desolver studio commented
Hi guys, right now we have a several issue because of that, when do we receive a solution?
@Christoper, we're having the same issue. You gave me the idea of having everyone on my team vote for this and https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/31015357-allow-multiple-people-to-share-a-link-to-the-same.
My team is smaller than yours, but your team's 40 votes would definitely help to get this some more notice.
This is now officially a problem for me and my organization. We have a team member moving on who was the "owner" of important designs which will be detrimental to loose. We need to transfer the ownership but the prospect of republishing multiple years worth of work under a new user ID is infuriating... the solution: only people who cannot stop working are allowed to own and publish files? <eye roll> Please fix team ownership of cloud files. Creative Cloud for teams should allow any assets stored in the cloud to stay with the team account not individual user account and should be manageable across team members.
This is a core feature of any tool with collaboration.
This story should also get extra attention as most votes here likely represent a team of multiple licenses... if each vote here only represented 10-12 person team, you're looking at a ~$10k loss of revenue per vote. Our organization has nearly 40. AND if you look at the other dozen related stories about collaboration and sharing files - it's likely one of the most highly upvoted requests. This desperately needs attention, a roadmap and plan.
Arianna Menini commented
Please fix this feature ASAP!!!
Please figure this out. It's been a shock to realize that every link will break on Slack, Jira, wiki, everywhere once we re-save files.
Please prioritize this feature, our team is growing and this is and essential update for us to continue using the XD product.
David Walters commented
Oh wow, we haven't done this yet? Guess it is actually time to move to Figma like my team has been begging me. This is a HUGE headache.
Not even the need to change the owner but allow multiple people to publish an update to the existing link. I work in a massive corporation and we depend on the comments in links for project annotations and all of that is lost if you don't use the same link.
Our workaround is as follows:
File > Save As (give it a new name).
You're now the new owner.
Invite others to edit.
Obviously not ideal, but it gets the job done. I can see this being a hassle if you have a big team to re-invite though.
This is especially painful for our Design System we built in XD. If the person who owns it leaves this will be a gigantic amount of work to update everything.
It's honestly the single reason I'm thinking about switching to Figma.
We need cloud documents not to be owned by people but by the company/team. So that you can easily share it with changing staff, freelancers external designers etc. without having to deal with ownership issues. And making sure there is continuity of work regardless of who works on the designs.
This is a critical feature.
This is a painpoint in my team and we have waited long enough.
For any new project based on the detail interaction that is needed - we have moved either to Axure or Figma. Unfortunately our design system is in XD and we continue to pay for the seat - as we cannot transfer the ownership.
We have finally bit the bullet and started to investigate to move the design system source to Figma (https://xd2sketch.com/converter/xd-to-figma). Will post this group on wether we are successful or we continue to pay the ransom to Adobe!
This is very important! I need it
Steven Ackerman commented
Wait, if you use XD Cloud, and someone leaves your company, their work is lost forever?
What if you have everyone save their files in the same team directory?
Must have. ASAP please!