Show scroll bar in published prototypes
When you share a prototype with a client, it isn't immediately obvious that the design is scrollable. I have had a couple of instances of clients not knowing that the designs continue below the fold. An obvious scroll bar added to the prototype view when shared would solve this.
Joachim Tillessen commented
I think it is correct not to display scrollbars in prototypes for touch devices, because users wouldn't see them in the finished product either.
Rather than display scrollbars for all prototypes, I would make this optional for prototypes that are intended to simulate desktop products.
Overflow hidden on main div is very frustrating ... many clients can't scroll the mockup... embarrassing!!!!!
Darren Abela commented
I have spent hours trying to fix this for a client. So embarrassing.
This thread (and similar) start back in Jan 2018 and the issue still remains unresolved. Totally unacceptable.
This is a basic user expectation which makes any prototype product useless without it.
If Adobe doesn't start addressing this and other issues, I will need to move to another product.
Also, Adobe employees in threads could be far more helpful by raising the issue through the most effective channel on behalf of the community rather than redirecting them to do it themselves.
I there any reply from Adobe yet?
I worked on a prototype where paged scrolled on preview but nothing when I share a link.
It is so annoying!
Max Hancock commented
I can scroll and view then pages just fine, but when I share with my clients, none of them can scroll or view anything below the fold. What a waste of time for everyone. XD still has a long ways to go.
There are instances when I don't want to have the scroll bar, so I suggest adding an option to include the scroll bar with the preview. Make a little checkbox there.
This is a critical failure. Definitely not using XD until this is fixed
Hello everyone, i have the same problem. Its so dificult to me and my client; i really trying everything that i can but my work isnt showed , please we need an solution soon.
I have to agree with most of the other comments here. This is not a feature request, it's a bug report... :-(
Nick Taylor commented
If the client can interact and use a basic function like scroll, what is the point? Renders the whole purpose of this application a pointless exercise. Other than that its great - v. frustrating! And to see this is being flagged by users for the last 2yrs is a disappointing lack of action from Adobe.
Nick Taylor commented
If the client can't interact and use a basic function like scroll, what is the point? Renders the whole purpose of this application a pointless exercise. Other than that its great - v. frustrating!
amazing that a program for designing UX and UI has such poor UX and UI. Give us a scroll bar.
Why is such a basic browser feature not available in XD prototypes?
Our team has invested a lot of time building prototypes in XD for usability testing which now need to be rebuilt in another prototyping tool.
Due to missing vertical scroll bars some of our participants in testing have not been able to scroll. We have asked them to use two finger scrolling on a track pad but this hasn't always worked. We had to abandon those tests.
In later rounds of testing we ended up adding in our own jump link buttons to enable users to move down the page. This is unnatural behaviour as they would usually expect to see the browser scroll bar to move up and down the page.
This issue needs to be addressed urgently if Adobe wants XD to be taken seriously as a prototyping tool.
Our team won't be wasting any more time in XD and will be switching to Axure.
My customer has a laptop. No mouse. Her trackpad does not allow two-finger scrolling. Arrow keys do not work either.
So she is basically unable to scroll the designs! That's so embarrassing!
I love using XD but I have had to stop using the share function (the entire point of using XD in the first place) because no one can scroll what I send them. Please fix this ASAP
Please Adobe, this is just a tiny thing for you guys, I have a lot of complaints from my clients... PUT A BEAUTIFUL AND PRECIOUS SCROLL BAR!!!!
Jerimy Brown commented
Here's what I don't understand... Why restrict the window as if it's loaded in an iframe at all, but If your going to do that, we need scroll bars, bare minimum so it's obvious to the people we are presenting interfaces too.
I often times send my prototypes off, to steak-holders in other parts of the world, and can't always walk them through things do to the time zone differences, and even when I tell them things are scrollable, they often miss that, until I have personally shown them.
Frankly it's exhausting and embarrassing having to continually explain the UX issues with my UX tool LMAO
Craig Palenshus commented
This is not a feature request... this is a bug report!
Craig Palenshus commented
I can't believe a user experience design product would overlook such a basic and essential part of creating a good experience for web application users!! Fix this ASAP Adobe!
Still waiting on this essential, table stakes functionality. Unreal.
This issue negatively affects user testing scenarios and if I it were up to me our enterprise would no longer use XD due to this issue. It is that significant: it affects testing results.