Installation language should match Creative Cloud Settings
Please can you modify the installation process (at the very least through Adobe CC) such that the program installs the software to match your Creative Cloud settings and NOT your operating system settings.
Many manufacturers (Dell, HP, Acer) lock the OS language to stop companies buying laptops cheap in Thailand and using them in the US, for example.
The result is that many of us work (especially in Europe) work on a computer in the local language but work IN our native language;
I work in France but not IN FRENCH.
Igor Plechtchenko commented
App language defaults to the keyboard language regardless if the admin console managed package "Use OS Local" is disabled. Other CC apps do not behave in this way, and we would like to deploy XD in English to all our users even though they have their keyboard set to a different language.
I have had a support call open since June 2019 and not managed to get an fix to this. We no longer deploy XD to our machines as it will not install in English, we cant expect users to trawl through changing the language.
Changing the language of Adobe XD is Solved here ...
1. Open any file on XD
2. in the left menu you can find "Help"
3. inside you can find "language" ... Choose ENGLISH
4. Restart the App.
5. Have fun :)
Guys, if you fix this the whole community is going to love you. My language settings are a mess, some parts of my Adobe CC Account show in German, other in English or Spanish and at Work I have to switch between Swedish and English. It would be a lot easier if I just can click a button and everything shows in the same language. I guess this helps support people too.
Martin Lindberg commented
Please give administrators the option to centrally control Adobe CC Apps language settings (without having to make custom packages). We don't want in to automatically match the OS language. And we certainly don't want 500+ users being forced to change this themselves.
Francisco Borges commented
Same here... Come on Adobe, stop making this kind of things and focus on what users really need!
Gabriel FAM commented
I want to be able to choose which language to work with in Adobe XD. I prefer to work in Adobe XD in English, I do not want to use my native language (PT-BR).
agree Adobe is fool even they haven`t made dark theme yet such an idiot they don`t listen to users it will be failure
Emilio Le Roux commented
This is so old and yet it hasn't been addressed.
Creative Cloud has given me so many headaches! At some point it stopped showing apps as installed, so I had to install them again, and now the language problem.
On top of the unfamiliar UI in many languages other than english, I have a real problem because I need to collect files from After Effects to upload on a template marketplace. Usually a Collect Files produces a "[footage]" folder. But in other languages it can be anything. In Portuguese, for instance, it is "[Gravação]" and the template marketplace doesn't allow special characters on any files, and that's how the simplest problem becomes a nightmare.
I'll try the suggested workaround, but of course it's sad to have to tamper on Adobe's files.
Andy Fuchs commented
Same thing here: All my CC application work in the defined language (in CC-preferences), but XD!
I'm having the same problem. I work in Switzerland and have changed all the internal settings to English, but it still runs in German
Adnama Hcnub commented
Completely agree on all the previous comments. I'm desperately trying to get XD to use an English UI. All of my Tutorials are in English but the programme is in German which just complicates everything. This is such a basic UX requirement, I don't get why this even needs to be discussed.
On Windows Adobe XD takes it's language priority from the Windows language list instead of from the Creative Cloud App.
This behavior is problematic for those of us working in multi-language environments or environments optimized for localization work. That means we have to reset our tools and our environment only for XD.
Photoshop, Illustrator, and InDesign use the Creative Cloud App's language choice as the UI display language. Using the Creative Cloud App's language and the UI choice reduces the interference in localization-centered environments.
XD should behave the same way as Illustrator, InDesign, and Photoshop for UI choice. This is a bug and not a feature as it deviates from the standard operation of other CC apps.
Adobe XD version: 22.214.171.124
Steps to reproduce the issue:
1. Uninstall Adobe XD, Photoshop, Illustrator, and InDesign
2. Set Windows 10 operating system language, UNICODE and non-UNICODE language of choice
3. Change the Creative Cloud language to one that is different from the operating system language
4. Reset the computer
5. Install XD, Photoshop, Illustrator, and InDesign via the Creative Cloud app
Expected Result: The UI for Photoshop, Illustrator, InDesign and XD should be displayed in the same language specified by the Creative Cloud app
Actual Result: Adobe XD's UI language matches the operating system and NOT the language specified by the Creative Cloud app
The solution offered here is a workaround and not a permanent solution to the bug.
There was also another thread that said that you need to set the language list, but once again, it causes the side effect that those of us using language tools have because this interrupts the tools we use.
Same requirement here. While we have German Windows OS (company policy), we explicitly want to use an English UI in XD, because everyone here has gotten used to it for years in all of Adobe's apps. In addition, it's irritating and frustrating having an option for letting the user choose a UI language and not respecting it.