Bug Fix: Error Creating Share Link
This is a problem I have been reporting for years (Yes, years).
Randomly, and more often than not, when I attempt to Create a Link, to share my prototype (you know, sort of the point of XD), I get an error:
Something went wrong.
Learn More (Error 44:76)
This happens no matter:
• The size of a file
• Number of Artboards
• Complexity of the links between files
• Number of and complexity of compounds
• Whether compounds are local or linked
• Behind a company firewall or not
In short: the feature is reliably unpredictable.
System Specifications:
MacBook Pro-16-inch, 2019
Processor 2.3 GHz 8-Core Intel Core i9
Graphics AMD Radeon Pro 5600M 8 GB
Intel UHD Graphics 630 1536 MB
Memory 32 GB 2667 MHz DDR4
Your swift action and response is appreciated. But, please don't waste time telling me what, or why, the issue occurred: tell me how to fix it or how YOU are going to fix it and a hard deadline as to when.
Thanks for filing a ticket! This seems like a bug and not a feature request, so you should definitely file this on the Community Support Forum. https://community.adobe.com/t5/adobe-xd/bd-p/xd?page=1&sort=latest_replies&filter=all
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Alan Jones commented
You are correct, Elaine, but this is the page the help me page sent me to enter it.
Besides that, the bugs been around so long, it would be a feature to get it fixed. -
Alan Jones commented
This is a problem I have been reporting for years (Yes, years).
Randomly, and more often than not, when I attempt to Create a Link, to share my prototype (you know, sort of the point of XD), I get an error:Something went wrong.
Learn More (Error 44:76)This happens no matter:
• The size of a file
• Number of Artboards
• Complexity of the links between files
• Number of and complexity of compounds
• Whether compounds are local or linked
• Behind a company firewall or not
In short: the feature is reliably unpredictable.System Specifications:
MacBook Pro-16-inch, 2019
Processor 2.3 GHz 8-Core Intel Core i9
Graphics AMD Radeon Pro 5600M 8 GB
Intel UHD Graphics 630 1536 MB
Memory 32 GB 2667 MHz DDR4Your swift action and response is appreciated. But, please don't waste time telling me what, or why, the issue occurred: tell me how to fix it or how YOU are going to fix it and a hard deadline as to when.
PS: Your own help files directed me to post this information here. Despite that, I'm given an error when trying to share the file I'm working with (which I was requested to include).