Completely change your install
This is the most incomprehensive and needlessly complicated install. Its prone to errors of all sorts. I am installing this for someone at my business. We use Windows 10 2016 LTSB so we are SOL. I can however install it on the surface our Account Manager uses. Windows Installer is running so I cant install it. I disable that service. But wait, now the install file has to be located locally not a network folder (why?). After all this i am finally able to install the software only i did not install it while the other user was logged in so now he can't access it on his profile. We really want to test out this software and see what its capable of. However, this is all so convoluted no one wants to use it and it makes our IT staff look bad cause we have never encountered such a mess of an install. Not that we cant figure this stuff out we are a fairly smart bunch. This is a complete mess though and far below the standard i would expect out of such a successful corporation. It feels like installing a Linux program that was written as a high school project. It looks really really bad on your company and you really need to fix this. How it got out of QA in this state is beyond me.
Thanks for your feedback. Unfortunately, it looks like the core reason for this frustration was that you were working on an unsupported operating system. (We looked at this in the forums.) I’m closing this as not a feature request.