72 votesbug-investigation-in-progress · AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
Sorry you’ve encountered this problem. Please see previous comment for requested details to help investigate root cause.
Help! I'm getting the dreaded Error code 48. I saved an XD file today (successfully) to my synced Creative Cloud Files folder amidst a massive Bluehost email server hiccup which ultimately affected my login chain. Having fixed the login issue, I am unable to open the few Adobe files saved during that window of time, including this critical XD file. All older files open fine. Super frustrated, as the lost work contains multiple hours of interactive client review. Please help!