Rajasekhar reddy

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  1. 1 vote
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    bug-needs-more-info  ·  3 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Kevp,

    Thanks for writing the issue, I was not able to reproduce the issue .Could you please mention the following

    1) which version of XD you are using currently?
    2) Have you check the wiring by clicking on each repeat grid cell?

    And for Error 49 . we have a open defect and our team is working on it .

    Thanks,,
    Rajasekhar reddy.

    Thanks a

  2. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Atakan,

    Thanks for writing the issue , I was not able to reproduce the issue.

    Could you please provide the following information.

    1) which version of XD you are currently using?
    2) What was the source of text from where you are copying ?

    Thanks,
    Rajasekhar,
    Adobe XD.

  3. 2 votes
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    bug-needs-more-info  ·  3 comments  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Huma,

    Thanks for writing the issue, I was not able to reproduce the issue.

    Please ensure that email that have used in the invite to edit and the XD login ID are same.

    Thanks,
    Rajasekhar Reddy,
    Adobe XD.

  4. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Tyson,

    Thanks for writing the issue . I was not able to reproduce the issue .could you please share the following

    1) Which version of XD you are currently using?
    2) Please share the gif or a video demonstrating the issue.

    Regards,
    Rajasekhar Reddy,
    Adobe.

  5. 2 votes
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    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Durga,

    Thanks for writing the issue. I have tried this with lot of components added to assets panel and so many art boards on canvas with assets panel open, I didn't find any lag on doing prototyping.
    Could you please share the following details:

    1) Which of version of XD you are currently using?
    2) Can you please send the test file if possible.
    3) Are you seeing this lag only while doing prototype or any other scenario's?

    Regards,
    Rajasekhar,
    Adobe XD.

  6. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Design  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Dharmarao,

    Thanks for writing the issue, I was not able to reproduce the issue .

    1) Please make sure that your core sync is running while saving the files to cloud.
    2) Can you please mention the version of XD and Core sync .

    You can also the find the file that are saved on cloud at https://assets.adobe.com/files

    Regards,
    Rajasekhar ,
    Adobe XD.

  7. 4 votes
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    Rajasekhar reddy commented  · 

    Hi Tressa,

    Thanks for writing this issue, Able to reproduce this issue . There is a bug logged for this , we are working on it, soon we are going to ship this in upcoming releases.

    Regards,
    Rajasekhar,
    Adobe XD.

  8. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Vovo,

    Thanks for writing this issue , I was not able to reproduce this issue from my end.
    Please try to refresh the cloud files in Mobileapp and open the file.

    Please mention which version of XD you are using currently ?

    Regards,
    Rajasekhar ,
    Adobe XD.

  9. 2 votes
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    bug-needs-more-info  ·  3 comments  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Koos,

    Thanks for writing this issue . Could you please mention whether it is happening with cloud documents or local documents?

    Also please specify the following .
    * what is the current version of XD you are working on ?
    * Machine OS ?

    I recommend to have latest version of XD (20.1.12) in which there are lot of fixes happened around the cloud doc's.

    Regards,
    Rajasekhar reddy,
    Adobe XD.

  10. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only)  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Nanako,

    Tried to reproduce issue on objects,components but able to do copy , paste ,undo/redo .

    1)Could you please mention in what kind of scenario's we are not able to use these shortcuts ?
    2)Which XD version are you currently using?
    3) Are you able to use these shortcuts in other applications apart from XD?

    Regards,
    Rajasekhar,
    Adobe XD.

  11. 39 votes
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    44 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Thomas,

    Thanks for witting the issue , I was not able to reproduce issue from my end.

    Could you please share the gif file demonstrating the issue . Also please specify how you are using zoom (Is it with cmd+ or from drop down in the app).

    Rajasekhar,
    Adobe XD.

  12. 1 vote
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    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » Functional  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Florian ,

    Thanks for writing this issue , I tried to reproduce the issue but i can't .Please follow below steps and try again

    1)Please make sure that you have iTune installed in your windows machine.
    2)Connect iOS device via USB cable and tap on the Device Preview button on XD desktop.
    3)On iOS device, tap on Live Preview button.
    4)the preview will be live , you can see the changes in the device that are made on XD desktop

    Rajasekhar,
    Adobe XD.

  13. 2 votes
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    bug-needs-more-info  ·  4 comments  ·  Adobe XD: Bugs (Read-Only) » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Philipp ,

    Thanks for reporting the issue, I guess you are talking about linked assets here and have tried to reproduce the issue but i can't . Can you please share the following details?
    1. Test file or gif demonstrating the issue
    2. XD and OS version

    Regards,
    Rajasekhar ,
    Adobe XD

  14. 1 vote
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    bug-needs-more-info  ·  1 comment  ·  Adobe XD: Bugs (Read-Only) » Prototype  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Philomena ,

    Thanks for reporting the issue , Could you please specify the properties that are using while exporting
    like 'Export for , 'Designed at '. Also please mention version of XD you are using , OS version .

    Hope the below info will help you to clear your confusion.

    The user selects "Export" from the File menu, then selects the "PNG" format in the drop-down option.
    Current default PNG exporting options:
    Color space: RGB
    Color profile: sRGB IEC61966-2.1
    Alpha Channel: yes
    If nothing is selected (null selection):
    If the document contains artboards, XD will behave as if all artboards were selected (see below the `If something is selected` scenario)
    If the document contains no artboards:
    [MAC] a standard file save dialog is brought up to select the target file OR [WIN] the document will be exported using the last chosen folder using the current document name as the file name or "Untitled" if it has not been saved yet.
    the entire stage will be exported at 2x. However, if exporting the scene at 2x would result in an image with an area larger than 16.000*16.000, the scale will be dialed down sufficiently so the resulting image will be smaller than the maximum size.
    If something is selected:
    a folder select dialog is brought up to select the target folder
    the selected assets will be given names based on their layer name. If the name of the layer is bigger than 30 characters, the exported asset name will be truncated to 30 characters.
    the user will be able to select the platform for which he's exporting:
    Design: selecting this will output assets at (available starting sprint 33):
    1x
    Web
    Artwork will be exported to the selected folder at 1x and 2x.
    2x versions will have an added suffix "@2x" (e.g. asset0@2x.png)
    iOS
    Artwork will be exported to the selected folder at 1x, 2x and 3x.
    2x and 3x versions will have an added suffix - "@2x" and "@3x" respectively (e.g. asset0@2x.png, asset0@3x.png)
    Android
    Artwork will be exported at Android-specific resolutions:
    ldpi = 0.75x
    mdpi = 1x
    hdpi = 1.5x
    xhdpi = 2x
    xxhdpi = 3x
    xxxhdpi = 4x
    Exported assets will be placed in a separate folder for each resolution (e.g. drawable-hdpi/asset0.png)
    the user will be allowed to select the resolution at which the artwork was designed. This means that the "1x" version will have the real size the artwork has in the Comet file.
    example: 100x100 rectangle, designed for iOS at 2x. Exported PNGs will be:
    asset0.png - rectangle will be 50x50
    asset0@2x.png - rectangle will be 100x100
    asset0@3x.png - rectangle will be 150x150
    if an artboard is selected, that artboard will be exported and art is clipped to the artboard. Same rules of resolutions apply.

    Rajasekhar reddy,
    Adobe XD.

  15. 1 vote
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    bug-needs-more-info  ·  2 comments  ·  Adobe XD: Bugs (Read-Only) » System  ·  Flag idea as inappropriate…  ·  Admin →
    Rajasekhar reddy commented  · 

    Hi Vincenzo,

    Thanks for reporting this issue, I am able to export the art board in PNG format for Android at different different resolutions . For the android export the file will be saved in a different folder for each of the resolutions .Hope the below information will help you.

    Android:
    Artwork will be exported at Android-specific resolutions:
    ldpi = 0.75x
    mdpi = 1x
    hdpi = 1.5x
    xhdpi = 2x
    xxhdpi = 3x
    xxxhdpi = 4x
    Exported assets will be placed in a separate folder for each resolution (e.g. drawable-hdpi/asset0.png)
    the user will be allowed to select the resolution at which the artwork was designed. This means that the "1x" version will have the real size the artwork has in the Comet file.
    example: 100x100 rectangle, designed for iOS at 2x. Exported PNGs will be:
    asset0.png - rectangle will be 50x50
    asset0@2x.png - rectangle will be 100x100
    asset0@3x.png - rectangle will be 150x150
    if an artboard is selected, that artboard will be exported and art is clipped to the artboard. Same rules of resolutions apply.

    Thanks,
    Rajasekhar reddy,
    Adobe -XD .

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