72 votesbug-investigation-in-progress · AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
Sorry you’ve encountered this problem. Please see previous comment for requested details to help investigate root cause.
NinaKristine C. supported this idea ·Kristine C. commented
Hi there. I am experiencing this issue under Error 86 on Adobe XD (see image attached). I tried to go back to a document that I last saved in February 2019 and received this error. The file was large, but now shows it's only 4KB and says it was last modified January 27, 1990. Also receive the same error when I try to open the backup version on my external hard drive...
XD version the file was created: Not sure the version, but the date was January 25, 2019
XD version used now: 220.127.116.11
OS version: High Sierra 10.13.6
Where was the file stored?: Internal Drive
Is antivirus enabled software: No
Was the file edited by more than one designer?: No, just me.
Anyone else have a similar experience? Is there any way to recover this file?