22 votesbug-investigation-in-progress · AdminNina Ramos (Adobe XD) (Program Manager, Quality, Adobe) responded
@Sander The error indicates Adobe Sync is either out of date or not running correctly. Looks like you’ve got the latest version for AS.
Restarting your machine should do the trick. This help page has a few more steps to help (re-installing entire Creative Cloud is not one of them :) https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html
If you still see the problem, can you share the following log files via cloud location (WeTransfer, Dropbox etc) to firstname.lastname@example.org (be sure to share link for this post so we know what we’re tracking), https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
NinaDavid N commented
@Nina, it works fine with the latest version of Adobe Sync. Thanks!David N commented
Hello, same problem with my version 220.127.116.11
How can I update ?
601 votes166 comments · Adobe XD: Feature Requests » 01 : Design mode · Flag idea as inappropriate… · Admin →