Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Apostrophe bug with Ubuntu font

    I'm having an issue with apostrophes with only one font so far which is Ubuntu font.

    I'm not sure if this an actual software problem (it seems to be since it works flawlessly in other softwares such as Photoshop and Illustrator) or a font issue.

    The only way I have been able to bypass it is by typing it and immediately press the Escape key to quit editing the text box.

    3 votes
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    bug-needs-more-info  ·  2 comments  ·  Text  ·  Flag idea as inappropriate…  ·  Admin →
  2. Resizing window does not resize work area

    When moving XD across monitors and trying to resize the window for the larger screen, black bars appear in the space and does not resize the working area. I've attached before and after screenshots.

    3 votes
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    bug-needs-more-info  ·  4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Preview of jpg file is blurred

    Preview of jpg file on local is clear, but it is blurred after that "SHARE FOR REVIEW".

    3 votes
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    bug-needs-more-info  ·  2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  4. Text fonts and weight changes when copying and pasting

    When copying and pasting a block of text with different fonts and weights, the styles get mixed up in the pasted version. This happens with alt-copying and cmd-c cmd-v.

    3 votes
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    bug-needs-more-info  ·  6 comments  ·  Text  ·  Flag idea as inappropriate…  ·  Admin →
  5. Repeat grid missing after export to jpg

    I discovered that some of my repeat grids are missing after exporting to jpg.

    For example, I have very long page for some project (25000px height) and there are multiple repeat grids on same page. I made first one and copied whole repeat grids 3 times. After I export my design as jpg, the 1st and 2nd one are there, but 3rd one is missing after export. I tried to move my 3rd repeat grid up, just bellow 2nd one and then it's there, but that's not option for me, I need this repeat grid at the end of the…

    3 votes
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    2 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  6. Colour Palette Bug

    Colour Palette Bug

    Hi I am using Adobe XD with version 17.0.12.11 . While dragging the point of colour from colour palette to change the colour of something whole xd freezes and colour changes very slowly.

    3 votes
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    limitation-with-workaround  ·  3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. Impossible to save file on the Cloud. Error 49

    I created a design system for a client on a cloud Adobe XD file. For the last 2 days, none of my work has saved on the cloud as I get an error 49 each time. Neither autosave or manual save work.

    3 votes
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. Adobe XD will not open on Mac OS Mojave Just happened after update - App crashes immediately

    Adobe XD will not open on Mac OS Mojave Just happened after update - App crashes immediately

    I'm on Mac OS Mojave version 10.14.3 (18D109)
    XD Version 17.0.12.11 (17.0.12.11)

    Crash Thread:

    Process: Adobe XD [3071]
    Path: /Applications/Adobe XD CC/Adobe XD CC.app/Contents/MacOS/Adobe XD
    Identifier: com.adobe.xd
    Version: 17.0.12.11 (17.0.12.11)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Adobe XD [3071]
    User ID: 501

    Date/Time: 2019-03-12 19:12:57.056 -0500
    OS Version: Mac OS X 10.14.3 (18D109)
    Report Version: 12
    Anonymous UUID: 9C4F4435-0327-87AE-FD1D-0B014D029C3B

    Time Awake Since Boot: 6000 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_CRASH (SIGABRT)
    Exception…

    3 votes
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    2 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  9. Artboard Overlay - Position mapping error while scrolled in viewport

    1. Version 16.0.2.8 CC Sync 4.2.0.25
    2.

    - Create artboard where elements will be placed like buttons / header
    - Create artboard where you have the items you want to let overlay on artboard
    - Create overlay
    - Preview > Now in initial screen the overlay works fine
    - Scroll in preview so the design will move according the height of viewport
    - Again click on your overlay item
    - Now you will notice that the Overlay maps accoring the x & y position of new viewport and not attached to initial location

    3. Mapping overlays only on design location…

    3 votes
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    bug-investigation-in-progress  ·  5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  10. Cannot open .xd files located in Box Drive

    1. Adobe XD CC Starter 16.0.2.8 on Windows 10 Professional 1803 / 1809
    2. Repro step- Double-click an XD file located in the Box Drive folder.
    3. We expect to be able to open XD files from synced drives in the same way that they work from the local filesystem.
    4. The XD application opens and users are presented with 'There was an error opening the file (Error code: 165) ' . Launching XD manually and then attempting to open the file from within the application doesn't work either, there is no error but the file is not opened and…

    3 votes
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Chris:

    Do you see this problem when working with local files? Doesn’t seem like it but wanted to confirm.

    The best way to have files synced to cloud, is by using XD Cloud file saving, https://helpx.adobe.com/xd/help/manage-work-cloud-documents.html

    To help investigate what might be happening, can you do the following:
    - Run Creative Cloud log collector tool
    - Post resulting logs in cloud drive (WeTransfer, Dropbox, etc) and share link with me xduv@adobe.com, https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

    Thanks!
    Nina
    Adobe XD

  11. Continuous lagging/ freezing when working in Design mode

    Version: 16.0.2.8 Creative Cloud Sync 4.2.0.25

    Running on:
    macOS Mojave v10.14.2
    Processor: 4GHz Intel core i7
    Memory: 32 GB DDR3
    Graphics: AMD Radeon R9 2048MB

    Hello,

    When clicking on images, text boxes, menus or scrolling around the screen, everything lags/ freezes for a few seconds before catching up with its self.

    To reproduce the issue: open a working file and click on menus, text boxes - anything interactive.

    The issue seems to be intermittent and varies from making working in the app impossible to just being a bit of a hinderance - most of the time it's somewhere in the…

    3 votes
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    bug-needs-more-info  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  12. Crash trying to rename a layer by double-click

    Adobe XD 16.0.2.8, Windows 10,

    Renaming of any layer by double-click leads to crash (seldom).

    I cannot reproduce it easily by many double-clicks, but 2 per an hour Adobe XD crashes on my attempt to rename some layer by double-click.

    3 votes
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    bug-filed  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Adobe Illustratorからコピペすると、フォント情報が正しく引き継げない

    # 再現方法

    1. Illustratorで「ABCD」とテキストをうち「游ゴシック体 Bold」を指定
    2. XDで新規ファイルを作成
    3. 1のテキストをコピーして2にペースト
    4. [発生] 貼り付けたテキストが「游ゴシック体 bold」(※Bが小文字)になっており、フォントの表示が正しくない。
    5. 4のXDファイルを名前をつけて保存し、閉じて、開く
    6. [発生] 「1個のフォントが見つかりません。環境にないフォントを表示」というエラーメッセージが出て、「• YuGothic-bold」が無いと言われる。

    # 問題点

    Illustratorからコピペした場合にきちんとフォント情報が正しく引き継げていません。
    その他の日本語フォントでも起こります。
    エラー部分で表示されるフォント名もUIの表記と合わせて日本語にするべきではないでしょうか?

    # 環境

    XD 15.0.12.8
    Illustrator 23.0.1

    3 votes
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    bug-filed  ·  1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please fix: Layout Grid (Columns, Rows, Margins, Gutter)

    Hi please can you explain why the following doesn't work?

    How is this feature complete?

    Off centre grids?

    Adding equal margins either side results in the other being changed automatically to the wrong width?

    1900px document

    I want a 1300px grid with 30px gutter.

    1900 - 1300 = 600

    600 / 2 = 300

    Margin left 300 and then margin right automatically changes to 310?

    Grid becomes off centre and 1290???

    Huh?

    3 votes
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    bug-needs-more-info  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. XD not processing font weights properly

    Hi, we are using XD version 14.0.42.14 on a MacOSHigh Sierra 10.13.6 and we have trouble with font weights in a same text bloc.

    We can create the text zone without any problem. We then set the selected words in both bold and regular weights - in the same font. All is good.

    Then when we close and reopen the file later, the bold and regular gets completely random in our text and we have to make it all over again, numerous times.

    We've had this issue on various files, on various fonts as well. We always use Google fonts,…

    3 votes
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Symbol not updating, push override not working

    When I I update the symbol, either from one existing on the artboard and then push override, or dragging a new symbol from the symbol menu list and then changing that one, it doesn't update all of them.

    And on top of this, when I push an override (which does not work), my cmd+z no longer works, Adobe XD stops registering changes so EDIT>UNDO is greyed out, and then if I close the document, even though I have made changes (which it's unable to register) it does not prompt me to save the changes.

    Huge mess. What is going on?

    3 votes
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    5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jess,

    Can you please clarify the issue you’re having with push overrides? Only text and images can be overridden in a symbol. If you push overrides, all symbol instances (including the symbol definition) should update with the changes in the symbol instance you’re editing.

    Is this not the case for you? Does this behavior happen with all XD files, or just one file in particular?

    We’re investigating the undo/redo issue.

    Thank you,
    Joe

  17. changing language from German to English in XD CC 2019

    I uninstalled and reinstalled Xd after updating my language preferences in Creative Cloud 2019. All my other Adobe apps are fine and in English, but Xd stays in German no matter what. My MacBook is in German, but I work in English in CC.
    I found identical bug problems of CC users listed here, but the problem still remains for me.

    3 votes
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    resolved-by-setting-update  ·  4 comments  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
  18. Preserve scroll position flashes top of artboard briefly

    1. Version 14.0.42.14

    2. How to reproduce: move between two artboards with preserve scroll position turned on while scrolled down. Keep default transitions (dissolve).

    3. Expected: goes from artboard 1 to artboard 2 while maintaining position and transitions smoothly.

    4. Actual: briefly flashes the top of artboard 1 before showing artboard 2 at preserved scroll position

    5. Video included.

    Am I missing something? Or did the new update cause this little glitch?

    3 votes
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    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  19. Wrong font weight on iOS device preview

    When I preview my designs on my iPhone X, it always shows a very thin font weight. This makes it very difficult to design with Adobe XD. When I preview on the computer, it displays correctly but this isn't nearly as helpful to look at. The font I'm using is a Google font called IBM Plex Sans. I have confirmed it's displaying the correct font but the weight is wrong. Please help!

    3 votes
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    bug-investigation-in-progress  ·  9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Text disappears

    When clicking on a text box to edit, the text goes white providing little feedback and making it difficult to edit efficiently.

    See attached.

    5 votes
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    bug-needs-more-info  ·  6 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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