Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. line spacing is (slightly) greater than defined

    Adobe XD 13.0.12.14
    macOS Mojave 10.14.1

    Video description: https://youtu.be/4Tka6cI7i00
    STEPS:
    - Create a text field, define a line spacing
    - define a fixed height for an area text.
    - Line spacing in text field adds up 0.25pt to 2pt extra (whenever it is bellow the default line height for a certain text size)
    - This produces some text fields clipping off the last line of content.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greeting Yoni:

    This is working as designed today. Each font has it’s own spacing so when set it adjusts to accommodate that. It looks like ~1:13 you switch to area text which adjusts to show the text within the viewable area based on the size set. So that’s also working as expected.

    There’s a few feature requests that look to capture some of what you’re looking for, https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/

    https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/18672550-snap-text-box-height-to-line-spacing-value

    I encourage you to vote and add your comments if the above line up with what you’re trying to do. Or open a new one for anything you’re not seeing that you’d like to have in XD in future versions.

    Thanks!
    Nina
    Adobe XD

  2. Extension 'API ERROR' modal stuck and freezes Adobe XD window

    Not sure if it is Adobe XD bug or the Extension itself.
    But I was working offline on a file and wanted to export to HTML 5 for exploration purposes, using 'Lightning Storm CC plugin' (v18.10.11) and i got a API ERROR modal which i can't remove and can't do anything with the window, can't even quit or save the file.

    Other Adobe XD windows remain normal, only the one with modal isn't responsive

    using Macbook Pro 2017 15" High Sierra, Adobe XD 13.0.12.14

    1 vote
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    3 comments  ·  Plugins  ·  Flag idea as inappropriate…  ·  Admin →
  3. Can't install XD CC from restricted user.

    Can't install XD CC from restricted user. After priviliges prompt the error is Installation failed. When i installed on admin account the rest of users don't see the app in CC app panel.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. primaire altboard defines size... but if changed or removed doesn't scale preview

    i made an dartboard with double size 2048x1536 but after I made smaller dartboards, then when I previewed the smaller ones I saw it very zoomed in.
    so I thought it was the combi...
    i removed the big one and kept the 1024x768 iPad format dartboards...
    with the same preview link ... no chancing still wrong
    so I made a new link
    and it worked.. but after making an icon on the startscreen of my iPad to play it full screen... it was wrong again!!!
    so I think this is a bug ;-)
    and I hope this help you, in…

    1 vote
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    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  5. comments truncated

    Guest comments are truncated and not viewable. I'm can not view entire comments.

    1 vote
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    resolved-by-setting-update  ·  2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cursor doesn't show active tool

    Version 13.0.12.14

    Regardless of what tool is selected, the cursor shows the selector tool until you actually click on something. Then it returns to the selector tool cursor as soon as you stop clicking.

    This means that, when you're working quickly, you often don't know what tool is active, resulting in many mis-clicks. Users have to constantly scan the toolbar or do "trial clicks" to find out what tool is active.

    The cursor should always show the active tool.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Tom:

    Thanks for sharing your feedback! I wonder if what you’re seeing is expected.

    I gave it a go on my Mac system w/XD 13 and here’s what I see. When I place cursor over pasteboard or artboard area, and select different tools using keyboard shortcut, it changes to reflect the active tool. If I use mouse, on mouse-down in tools bar, the cursor remains an arrow but changes to the actively selected tool when hovering over pasteboard or artboard.

    If you’re seeing something different, post further.

    Thanks!
    Nina
    Adobe XD

    Can you give this a try and let me know if you see the same?

    Thanks!
    Nina
    Adobe XD

  7. PSD Inner Shadow

    Hello,

    Hello,

    I haved a simple shape with an inner shadow in Photoshop as a PSD file. This inner shadow disappears when opening it in XD.

    You may replicate that with that simple PSD file.

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Thanks for sharing your feedback! Unfortunately this is working as expected currently. The best way to manage this now is to save as png in PS and import. Though I’m guessing you might want all the layers available to edit in XD.

    I did a bit of looking over in the XD feature request forum and nothing popped up as specifically addressing this. But I encourage you to take a look and upvote posts that support your requirement. As well as open new report detailing what you’re trying to do so the team can better understand what you’re looking for.

    Thanks!
    Nina
    Adobe XD

  8. Colors on Chrome

    Hello.
    When I look a prototype published on Chrome, images are darker than the reality. On all the others (Edge, Mozilla, Explorer...) colors are correct. Is it a bug fixed by a patch or something known ?
    Thanks

    1 vote
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    0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  9. Android Nav Bar Overlays on Fixed elemented bottom menu

    When we share a prototype that has a bottom menu navigation; if your stakeholders take a look at on web with an android device they can not see bottom menu; because Android bottom black nav bar covers the whole menu. So if you have bottom menu you can not share the prototype with stakeholders. Urgent problem. Thanks.

    1 vote
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    2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  10. Buttons programmed are not going to the right pages

    I have a landing page with buttons. Three weeks ago, these buttons went to the right place. Now, they don't go to the appropriate destination. Also, having issues with viewing this on Chrome, too.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing the prototype link.
    Doing some cursory clicking, the buttons seem to navigate to expected pages for me on FF 63.0.1 on Mac. Can you share which ones are not working the way you expect?

    Also, when you say you’re having issues in Chrome, can you tell me more about that? There’s this troubleshooting guide that might things working better, https://helpx.adobe.com/xd/kb/issue-view-web-prototypes.html

    Hope this helps!
    Nina
    Adobe XD

  11. Holding spacebar + mouse drag does not move the artboard

    This is a unique situation that only seems to happen inside a virtual machine. I am using VirtualBox version 5.2.20 r125813 (Qt5.6.2).

    When attempting to move around the artboard using the space bar + mouse drag it doesn't work. It does display the 'hand' icon but the nothing happens.

    This works fine when using Adobe XD (13.0.12.14) on a physical host.

    1 vote
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    3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. Error in sample code in plugin docs

    The sample code in the docs for styling text contains a bug:
    https://adobexdplatform.com/plugin-docs/tutorials/how-to-style-text/

    node.styleRange should be node.styleRanges

    Might be the reason some folks are having issues with other plugins. Here's a video showing the difference.

    Thanks

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Slow online published link and jerky

    slow published link

    Been using XD for a few weeks. Running latest version 13. When i publish links the online renders are painfully slow. Scrolling jerky and transitions have huge delays. Tested on MacPro and MacBook Pro in Safari and Firefox both give same issue....

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Ben:

    We’ve take a look on our end. Looks like there’s a ton of content that is slowing down the load of the file. Once the content completes loading, navigation should be fairly smooth (which was the case when I published the file you shared from Mac10.14.2 + our latest release XD 14).

    Can you try reloading, waiting a bit for the content to load and click around? If you’re still seeing the slow downs, let me know.

    Thanks!
    Nina

  14. Prototype share suddenly not appearing

    Our designer has been sharing an XD prototype with great success until now - suddenly won't open in Chrome on my iMac (and did before) . Still opens OK on MacBook Pro. These errors show:

    3-3aa4579535c2a83eccdd.js:1 Uncaught (in promise) TypeError: Cannot read property 'disable' of undefined
    at _glDisable (3-3aa4579535c2a83eccdd.js:1)
    at /view/338f6f0f-2d31-46d6-4906-7dc6399e75ac-45be/screen/c9977b57-452c-43a7-ad7b-b562c99a35e6/iPhone-6-7-8-Home-Menu/wasm-function[1815]:17
    at /view/338f6f0f-2d31-46d6-4906-7dc6399e75ac-45be/screen/c9977b57-452c-43a7-ad7b-b562c99a35e6/iPhone-6-7-8-Home-Menu/wasm-function[870]:26
    at /view/338f6f0f-2d31-46d6-4906-7dc6399e75ac-45be/screen/c9977b57-452c-43a7-ad7b-b562c99a35e6/iPhone-6-7-8-Home-Menu/wasm-function[1423]:34
    at /view/338f6f0f-2d31-46d6-4906-7dc6399e75ac-45be/screen/c9977b57-452c-43a7-ad7b-b562c99a35e6/iPhone-6-7-8-Home-Menu/wasm-function[1740]:53
    at /view/338f6f0f-2d31-46d6-4906-7dc6399e75ac-45be/screen/c9977b57-452c-43a7-ad7b-b562c99a35e6/iPhone-6-7-8-Home-Menu/wasm-function[1199]:281
    at n._SpWebGLView_initialize (3-3aa4579535c2a83eccdd.js:1)
    at g (3-3aa4579535c2a83eccdd.js:1)
    at Fr.xr.initialize (3-3aa4579535c2a83eccdd.js:1)
    at bundle-e2bafdbd7802ec411415.js:185
    30new-relic.js:22 Uncaught Error: webglcontextcreationerror: Could not create a WebGL context, VENDOR = 0xffff, DEVICE = 0xffff, Sandboxed = no, Optimus = no, AMD switchable = no, Reset notification strategy =…

    1 vote
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  15. Content disappears if artboard is a certain length

    Hello

    I read this was fixed with the recent update but I'm still having the same issue. Basically when my artboard reaches a certain length the content either disappears entirely or gets cut off.

    This is useful when designing a one page website where the content exceeds a certain length.

    Thanks

    James

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    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Yes, the issue was resolved in our latest release. But perhaps you’re seeing a different case that’s similar?

    Some details to help dig into this:
    - XD version
    - OS version
    - XD prototype link
    - XD file if you can
    - What length is the artboard you’re seeing problems with?
    - Have you tried making some edits & resharing? Perhaps it needed a refresh for the changes to show up.

    Thanks!
    Nina
    Adobe XD

  16. Can't name layers with AltGr characters like {[]}

    Can't name layers with AltGr characters like {[]}, Windows 10, XD 13.

    1 vote
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    0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    What keyboard shortcut modifier in addition to AltGr? Can you use the special characters you mention by selecting them in the keyboard directly? They do work for me on EN setup with RS4 + XD13.

    Have you by any chance installed any plug-ins? It’s possible the developer may have mapped the keyboard shortcut previously set by the OS for these special characters.

    Thanks!
    Nina
    Adobe XD

  17. XD files overwritten by old file.

    I have worked on a project for a while. I last updated and published it mid-October. However I cannot find that file. It is not in my trash, which I haven't emptied since September. It is not in my cloud files. It is not on my Mac. All that remains is the derivative file with the same name which was last modified in February, without any of the last 8 months of work. It appears all my work has been written over by an 8 month old save with the same name.... Please help me find a solution to this…

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Liam:

    Can you tell me what version of XD you’re working with? What about OS version.

    What location were you saving the file you mention. Was it ever saved to an external drive? Is it at all possible you renamed in the Finder? What about recent files? Is there an instance there that appears to point to
    the more recent version of the file?

    Unsaved files at exit appear in recent list with “*” icon in name. If there was any app issue, crash recovery may have kicked in. For that case, temporary files are saved in the following location: ~/Library/Application/Support/Adobe/Adobe XD CC

    Is it possible that you opened the old file unintentionally and save to same location as your updated one?

    Let me know if any of the above helps.

    Cheers!
    Nina
    Adobe XD

  18. Imported Sketch-project stops being editable

    Running the latest version of XD, imported a project from Sketch V52.2. All assets imported okay, but when after making one edit, all artboards stops responding to clicking and keyboard shortcuts. I can still save project and use the main menu, but I have close the document, reopen it in order to make one edit and then it stops responding again. The layers are not locked, I can lock and unlock them with no change. The document only becomes editable again when I close and re-open it, but for one edit only.

    1 vote
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  19. World ready only translates on language

    Get this error on one of my artboards not sure if it's on the plugin side or XD.

    It's the world ready plugin that it happens with.

    1 vote
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    third-party-plugins  ·  0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  20. Grid jumps back to deafult after setting

    Grid jumps back to default closing app.

    I have on numerous occasions run into the grid resizing itself to default, after adjusting it - and closing the document when finished. Working on a mac (high sierra) my XD (13.0.12.14) on reopening a document has changed its grid.

    I want a 12 columns grid with some gutter - nothing fancy - but its doesnt keep .

    pls fix this :)

    Thanks

    Wouter - 0031648509525

    1 vote
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    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
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