Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Windows publish a new prototyp crashed and the app closed completly

    If i try to publish any prototype the link generation run to 50% and the app closes themselves.

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  2. Source File is missing

    Am using Adobe XD cc for my project work. Recently have done a project with XD and the source file is missing . Help me to retrieve it.

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  3. snapping problem

    I don't know what happens, but when I scale an object to snapping the grid, I couldn't use any other function, and then the undo and redo was disabled, can someone help me. Sorry for my bad English

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Sorry to hear you’re having problems. I have tried to reproduce the problem with the information you provide on Win10 RS4 & XD 8.0.22.11 and see things are working for me as expected.

    Can you share the following:
    - XD version
    - Win10 OS version
    - Have you updated the drivers for your video card?

    Curious, what language are you using on your system?

    Thanks!
    Nina
    Adobe XD

  4. Link Artboards

    I am not able to link artboards. The line moves, but does not connect the artboards.

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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Type appears blue

    A single font appears blue for some reason. Arbys' Saucy_AF font (https://arbys.com/saucy_af) appears blue in XDs design and preview modes, no matter the context (On artboards or pastebaord, size, Point/Area Text, etc.) but will render properly when exported. I've been unable to reproduce this with any other font.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mathew!

    Thanks for sharing your feedback. I can reproduce this on my end on Win10 RS4 + XD 8.0.22.11 Interestingly, issue does not occur on Mac + XD. Maybe there’s something about the font + Win?

    I’ve filed a bug for the team to review.

    Thanks!
    Nina
    Adobe XD

  6. dropped image from Bridge not focused

    Mac v7.0.12.9

    When an image is dragged from Bridge onto an art board, although there is a bounding box on the image in XD, the focus has not actually been moved from Bridge. Therefore if you've accidentally dragged the wrong image if you hit delete then you actually delete the image from Bridge and not XD!

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  7. Cannot move image from one artboard to another

    v 7.0.12.9

    I have a large 'section' Artboard with smaller dartboards inside it. I've dragged an image to the screen & it's been added inside the section dartboard & not the dartboard I want the image to appear in. I can see the image as a child of the section dartboard but there is no way to either drag or move into anther dartboard with a higher z-order. Very annoying. There needs to be a tree structure in the layers panel.

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  8. May 14th 2018 Adobe XD not working correctly on Windows

    Been using XD for over a year and no real issues. Updated to latest version yesterday and since then I am no longer able to save any files that I open from Creative Cloud back to Creative Cloud. Additionally I have experienced difficulties exporting as PDF and more significantly When I am creating designs the speed is now down to an unmanageable lag. If I am tying text in a design, there is a lag of 3-4 seconds between typing and the text appearing. It is making work impossible. I am using Microsoft Surface Studio, and Windows 10. I have…

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Paul:

    Sorry to hear you’re experiencing issues with XD. I’ve seen issues reported recently with saving files to Creative Cloud. I’ve also seen reports with Surface Studio with Win10 RS4.

    It’s hard to determine if the problems you’re seeing are related to the recent XD update or are caused by other factors.

    Who is your ticket open with? Also, is it possible for you to remove XD 8 and re-install XD 7 and work on that? Unfortunately you won’t be able to open any files you’ve saved in XD 8. But it will hopefully give some clue as to the root cause.

    Do post further and let me know what you find.

    Thanks!
    Nina
    Adobe XD

  9. Updating prototype with "Open in Full Screen" checked does not update the exciting URL

    Updating prototype with "Open in Full Screen" checked second time does not update the exciting URL if the first link/URL is generated without "Full Screen" checked. So you have to send a new link. This makes the selection at the time of publishing redundant. Because you may as well publish it, click the full screen and then copy and paste the link.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings:

    Sorry to hear you’re having issues with this workflow.

    Are there any errors when publishing the update? Does the link update work if ‘Full Screen’ option is the link updated as expected?

    Can you share XD file? If so, please post to shared drive (Dropbox, Google drive etc).

    Thanks!
    Nina
    Adobe XD

  10. can't copy paste from one file to another

    i can't copy paste from ui kits to a new file

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  11. User Cannot Delete A Color Stop In Gradient Pi By Hitting A Delete Key (#14850)

    Selecting a color stop in the gradient PI slider and hitting a delete key does not remove the color stop. As a workaround tap on the gradient editor once on the artboard. From there you can delete the color stop from PI by tapping on the delete key.

    L’utilisateur ne peut pas supprimer un palier de couleur dans le sélecteur de dégradé Pi en appuyant sur la touche Supprimer
    Le fait de sélectionner un palier de couleur avec le curseur du sélecteur de dégradé PI d’appuyer sur la touche Supprimer ne supprime pas le palier de couleur. Pour contourner le…

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    known-issue  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Signing Out From Xd Does Not Sign Out From Other Adobe Apps (#51975)

    When running both XD and other Adobe applications, signing out of XD does not sign out of the other applications. As a workaround sign out from the other application directly by selecting Help > Sign Out

    La déconnexion de XD ne déconnecte pas l’utilisateur des autres applications Adobe
    Lors de l’exécution simultanée de XD et d’autres applications Adobe, si vous vous déconnectez de XD, vous n’êtes pas déconnecté des autres applications. Pour contourner le problème, déconnectez-vous des autres applications directement en sélectionnant Aide> Se déconnecter.

    Beim Abmelden von XD werden andere Adobe-Applikationen nicht abgemeldet
    Wenn Sie sowohl XD als auch…

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    bug-fix-in-progress  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. The Sign In Dialog Launches Behind The Xd Launch Screen At Alternate Clicks (#49724)

    When signing in to a user Adobe ID from within Adobe XD the Sign In dialog box appears behind the Welcome Screen. As a workaround click on the sign in dialog to bring it to the front.

    La boîte de dialogue de connexion s’ouvre derrière l’écran de lancement de XD en cas de clics non prévus
    Lorsque vous vous connectez à un Adobe ID d’utilisateur depuis Adobe XD, la boîte de dialogue de connexion s’affiche derrière l’écran Bienvenue. Pour contourner le problème, cliquez sur la boîte de dialogue de connexion pour la ramener au premier plan.

    Das Anmeldedialogfeld wird bei…

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    bug-fix-in-progress  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Alignment. Transfer file from win to mac

    When I open a file created on Windows on my mac some alignment is wrong. The entire text of a few pixels higher than it should be.

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  15. Add/Union Path Not working as Expected (with example)

    1. v7.0.12.9
    2. If I subtract a rectangle to cut an oval in half (this works). Then when I try to union/add a rectangle to the bottom it does not union the paths.
    3. Bug1.png - It should union to a single path, the middle lines shouldn't be there. The points are over each other so it should be working.
    Bug2.png - Moving the line up even by 1/10 removes the lines as now they overlap. This isn't a bug it's expected.
    Bug3.png - Shows the same thing with center paths is not removing the middle stroke either.
    4. There…

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. there was a problem uploading your design

    Tried to create 2 blank pages, and publish to the Adobe Server, but it keep occurs "there was a problem uploading your design". And it does not show any EEROR CODE, my Adobe CC account is "jessicaqfish@gmail.com", can you help me on this issue please, very urgent!!!

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  17. version 7 0 12 9

    The control of password validity for link published in XD is not done prior to link creation and results in a page "no prototype found" on browser.
    Steps to reproduce
    Open an XD file that already had a proto published
    Publish with a password that do not have a number in
    Link created goes to old version or no prototype found

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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Move to trash not working on first open of export window.

    Ver. 6.0.12.6
    Max OS High Sierra - 10.13.4
    Click on an image.
    Use CMD E to export the image.
    Right click on another image in the file window.
    No "Move to Trash" appears.
    Click off the file but within the window or on another window.
    Right click back on the original file you wanted to delete and now "Move to Trash" appears.

    So this may or may not be something you have control over as it could be an issue with OSX. But if it is something you can fix it would be helpful as it's annoying to want to…

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  19. font selection issues

    font selection doesnt always register and reverts back to the font the item was created with, also once you have input your font choice in the choose font field the differnt weights don't become avialable until you have tabbed or clicked away then returned, this really is a massive step back for typograhers used to much better executions in other adobe products

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  20. Prototype Review by page vs. flow not consistent

    My client does not like to always view the prototype in full screen mode, since it is easier to view the prototype link by page, so we can discuss by page number for easier discussion on group conference. There is an issue with consistency of page number order and full screen mode flow. I first thought it had to do with the page layers not in order, (see screenshot), but that was NOT the case. I troubleshooted and realized when an artboard was higher on the X-Y coordinates on the overall board, that then made the page higher in order…

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Greetings Kristen:

    We display the artboards in left to right, top to bottom as you’re looking at the project. You should be able to reorder the artboards on the screen, save, and update the prototype to see a changed order. If you’re not, please let us know and I can get a developer looking at that.

    Thanks!
    Nina
    Adobe XD

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