Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Unable to share private link with a user that doesn't have a Adobe CC license

    Version: 9.1.12.3, Creative Could Sync 3.0.3.6

    I'm able to create a private link and invite collaborators but they are unable to open access the link. My assumption is they are restricted because they do not have a Adobe license.

    If I create a public link with a password, they can access the link without any issue.

    This feels like a bug, as there is no mention that we need to have a Adobe license to view a private link

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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello Christophe:

      Alas, yes the private links are restricted to Adobe Creative Cloud accounts holders. The good news is, anyone can create a free account!

      You can read more about the Private Invites (Beta) feature here, https://helpx.adobe.com/xd/help/share-embed-designs-prototypes.html#PublishprototypesanddesignspecsusingprivateinvitesBETA

      If the folks you shared the link with are using free accounts and still experiencing problems opening the links, post further so we can dig into what’s going on.

      Thanks!
      Nina
      Adobe XD

    • Rendering issue when zooming in with overlay on

      At times overlay feature freezes the screen when zoomed in on Windows version.

      XD 9.1.12.3
      Win10 1709

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Cannot Publish Specs

        Yooooo you guys said you fixed it but I'm STILL STUCK AT 0% for over an hour :(((

        I tried reboot, rename,and duplicate the file and upload but still not working.

        I'm using latest version XD btw :(((

        here's the screenshot,please help .

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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Adobe XD - Instantaneously quit if an artboard got a link to it in overlay mode and you try to link it further..

          Adobe XD - Instantaneously quit

          If a artboard got a link connected to it with overlay mode and you try to link it further..

          In the attached file Artboard 1 is linked to Artboard 2 in overlay mode, then I try to connect Artboard 2 to Artboard 3, and then on click (trying to link), the XD program just disappears..

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Hello Øystein:

            I’m not sure but I think what you might be seeing is a result of the issue reported here, https://adobexd.uservoice.com/forums/353010/suggestions/34599817

            To workaround:
            1. Go to System Preferences > Language and region > Advanced > General
            2. Check the value of Number separator for decimal
            3. If it is set to comma ( , ) then please try changing it to dot ( . )
            4. Try to change transition duration now in XD and see if it works.

            If it’s something different, let me know and we’ll dig in to see what’s happening.

            Thanks!
            Nina
            Adobe XD

          • 1 vote
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              2 comments  ·  Flag idea as inappropriate…  ·  Admin →

              This sounds similar to this one https://adobexd.uservoice.com/forums/353010/suggestions/34599817

              Can you try the following and see if it helps?
              1. Go to System Preferences > Language and region > Advanced > General
              2. Check the value of Number separator for decimal
              3. If it is set to comma ( , ) then please try changing it to dot ( . )
              4. Try to change transition duration now in XD and see if it works.

              Thanks!
              Nina
              Adobe XD

            • bug when fixed header is combined with preserve scroll position

              When I navigate between pages that both have fixed headers and preserve scroll position enabled, the fixed header becomes semi-transparent for a moment and I can see the background image briefly bleed through the fixed header.

              Attached image shows the scenario I'm describing.

              1 vote
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                bug-needs-more-info  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • It is error when I import chinese to repeat grid

                I enter a chinese word and use repeat grid to copy , then I creat a txt file which full chinese word , and when I import the txt file to repeat grid , it appear garbled

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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Your text file needs to be encoded with UTF-8. It looks like your file is encoded in the Windows Chinese codepage, which will give you an incorrect import. From your text editor, ensure you’re saving with the UTF-8 encoding.

                  Let us know if that helps!

                  -Elaine

                • Image Rotation issue

                  Rasterized image after rotation is blurred.

                  I work on PSD files (I open them in Adobe XD). When I try to rotate an image, it gets blurred. I have to rotate it in Photoshop first.

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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • grid column

                    When adjusting the GRID column margins I use the up/down arrow keys to adjust the number. This works real good until the left and right margins become uneven (due to the gutter with and number of columns) and four text fields show up (top, right, bottom, left). At that point my focus jumps to the artboard and I'm still pressing up or down, moving the artboard. I would like to see the focus stay in that area, if not still on one of the left or right textboxes.

                    Windows 10
                    Adobe XD 8.0.22.11

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                      bug-filed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Windows publish a new prototyp crashed and the app closed completly

                      If i try to publish any prototype the link generation run to 50% and the app closes themselves.

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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Source File is missing

                        Am using Adobe XD cc for my project work. Recently have done a project with XD and the source file is missing . Help me to retrieve it.

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • snapping problem

                          I don't know what happens, but when I scale an object to snapping the grid, I couldn't use any other function, and then the undo and redo was disabled, can someone help me. Sorry for my bad English

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Greetings:

                            Sorry to hear you’re having problems. I have tried to reproduce the problem with the information you provide on Win10 RS4 & XD 8.0.22.11 and see things are working for me as expected.

                            Can you share the following:
                            - XD version
                            - Win10 OS version
                            - Have you updated the drivers for your video card?

                            Curious, what language are you using on your system?

                            Thanks!
                            Nina
                            Adobe XD

                          • Link Artboards

                            I am not able to link artboards. The line moves, but does not connect the artboards.

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                              bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Type appears blue

                              A single font appears blue for some reason. Arbys' Saucy_AF font (https://arbys.com/saucy_af) appears blue in XDs design and preview modes, no matter the context (On artboards or pastebaord, size, Point/Area Text, etc.) but will render properly when exported. I've been unable to reproduce this with any other font.

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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hello Mathew!

                                Thanks for sharing your feedback. I can reproduce this on my end on Win10 RS4 + XD 8.0.22.11 Interestingly, issue does not occur on Mac + XD. Maybe there’s something about the font + Win?

                                I’ve filed a bug for the team to review.

                                Thanks!
                                Nina
                                Adobe XD

                              • dropped image from Bridge not focused

                                Mac v7.0.12.9

                                When an image is dragged from Bridge onto an art board, although there is a bounding box on the image in XD, the focus has not actually been moved from Bridge. Therefore if you've accidentally dragged the wrong image if you hit delete then you actually delete the image from Bridge and not XD!

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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Cannot move image from one artboard to another

                                  v 7.0.12.9

                                  I have a large 'section' Artboard with smaller dartboards inside it. I've dragged an image to the screen & it's been added inside the section dartboard & not the dartboard I want the image to appear in. I can see the image as a child of the section dartboard but there is no way to either drag or move into anther dartboard with a higher z-order. Very annoying. There needs to be a tree structure in the layers panel.

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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • May 14th 2018 Adobe XD not working correctly on Windows

                                    Been using XD for over a year and no real issues. Updated to latest version yesterday and since then I am no longer able to save any files that I open from Creative Cloud back to Creative Cloud. Additionally I have experienced difficulties exporting as PDF and more significantly When I am creating designs the speed is now down to an unmanageable lag. If I am tying text in a design, there is a lag of 3-4 seconds between typing and the text appearing. It is making work impossible. I am using Microsoft Surface Studio, and Windows 10. I have…

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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hello Paul:

                                      Sorry to hear you’re experiencing issues with XD. I’ve seen issues reported recently with saving files to Creative Cloud. I’ve also seen reports with Surface Studio with Win10 RS4.

                                      It’s hard to determine if the problems you’re seeing are related to the recent XD update or are caused by other factors.

                                      Who is your ticket open with? Also, is it possible for you to remove XD 8 and re-install XD 7 and work on that? Unfortunately you won’t be able to open any files you’ve saved in XD 8. But it will hopefully give some clue as to the root cause.

                                      Do post further and let me know what you find.

                                      Thanks!
                                      Nina
                                      Adobe XD

                                    • Updating prototype with "Open in Full Screen" checked does not update the exciting URL

                                      Updating prototype with "Open in Full Screen" checked second time does not update the exciting URL if the first link/URL is generated without "Full Screen" checked. So you have to send a new link. This makes the selection at the time of publishing redundant. Because you may as well publish it, click the full screen and then copy and paste the link.

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Greetings:

                                        Sorry to hear you’re having issues with this workflow.

                                        Are there any errors when publishing the update? Does the link update work if ‘Full Screen’ option is the link updated as expected?

                                        Can you share XD file? If so, please post to shared drive (Dropbox, Google drive etc).

                                        Thanks!
                                        Nina
                                        Adobe XD

                                      • can't copy paste from one file to another

                                        i can't copy paste from ui kits to a new file

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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • User Cannot Delete A Color Stop In Gradient Pi By Hitting A Delete Key (#14850)

                                          Selecting a color stop in the gradient PI slider and hitting a delete key does not remove the color stop. As a workaround tap on the gradient editor once on the artboard. From there you can delete the color stop from PI by tapping on the delete key.

                                          L’utilisateur ne peut pas supprimer un palier de couleur dans le sélecteur de dégradé Pi en appuyant sur la touche Supprimer
                                          Le fait de sélectionner un palier de couleur avec le curseur du sélecteur de dégradé PI d’appuyer sur la touche Supprimer ne supprime pas le palier de couleur. Pour contourner le…

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                                            known-issue  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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