Adobe XD: Bugs (Read-Only)

PLEASE NOTE THE FOLLOWING CHANGE FOR BUG REPORTS

IMPORTANT: User Voice Bugs forum is now read-only. To learn more about this change, visit https://adobexd.uservoice.com/forums/353010/suggestions/38475424

You can reach our support team in the following:
- Adobe XD Community Forum, https://forums.adobe.com/community/adobexd

For current XD Known Issues list visit,



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Adobe XD Team


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  1. Files saved in Windows cannot be opened in Mac

    Yesterday I was working on a design on my Windows PC, and when I tried to open in on my Mac today it says I am running an older version and cannot open the file.

    But my Creative Cloud says the XD is up-to-date. I even did check for updates and still the same. The XD Version on my Mac is 18.0.12.9 and I am not sure what is the Windows version.

    If either of the OS updates faster than the other it is a big issue for the designers who work on the both platforms.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  2. Artboard exportation in HD resolution not working at all

    Version of Adobe XD: 19.2.22 windows
    Steps to reproduce the issues: try to export artoboards at resolution superior than 1x (via web, iOS or Android Export)
    Expected result: Expecting to get images at different resolutions
    Actual result: All images in all folders have 1x resolution (360x640 working with android mobile artboard)

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  3. Artboard names mixed up at export to PNG

    The names of the artboards get mixed up when I export to PNG. In my XD file I have an artboard named "Test - 65". In the export folder the PNG called "Test - 65" shows another artboard. PNG that represents the artboard "Test - 65" is named "Test - -6"...! very confusing

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can't use any keyboard shortcut (ex. Copy(⌘C), Paste(⌘V), duplicate(alt), back(⌘Z))

    Can't use any keyboard shortcut.

    With the previous version, I could deal with this problem by rebooting Abode XD, or my PC.
    But with the current version, I couldn't solve it by myself.

    This problem seriously stagnate my work, so I want to know the way to solve it as soon as possible.

    Thanks.

    Nanako

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Issue with dual monitor

    While working on dual Monitor setup for sometime, XD suddenly stops recognizing Keyboard press. So when I want to pan and I hold space and click & move the mouse it will select instead of Panning. I have to open and close XD to reset the behaviour.

    This happens irrespective of whether I am using the first monitor or not

    XD Version : 19.2.22.3

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  6. Incorrect License

    Even though I have the correct license XD keeps telling me that I cannot generate a prototype and that I need to upgrade. Support fixed it once by connecting to my computer to edit some files, but it broke after an update.

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  7. Unable to shift + click and select multiple items

    While holding the shift key down and selecting items I am unable to select multiple items. They are not in separate groups or different art boards. I have a video attached showing my issue. (note: I'm holding the shift key while clicking).

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't drag component from assets panel to canvas

    1. 19.2.22.3
    2. Dragging component from assets panel onto canvas
    3. Place the component on the canvas
    4. Component snaps back to assets panel
    5. Atttached

    This doesn't always happen but haven't found when/why its triggered.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  9. Icons export

    While exporting icons for iPhone, sometimes it happens that only 1x and 2x icons are exported but no 3x icon is exported.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Share for Development  ·  Flag idea as inappropriate…  ·  Admin →
  10. Auto-Animate increment/decrement input number values

    In Prototyping View I expect to be able to increment / decrement the duration values in the input fields with the arrow keys. Unfortunately it doesnt work as expected. Its inconsistent, kind of.

    1 vote
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    bug-filed  ·  4 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  11. Layers hide/go away when deselecting

    Layers automatically hide/go away when deselecting,
    When I want to deselect an object, I click in the clipboard space and the layer i am working on clears out and resets to the layer list.

    Also when selecting multiple items from each artboard I am unable to see all layers and items at the same time in the layer panel. Layer behavior doesn't behave like illustrator.

    Also when I lock an object it doesn't really lock, example, I lock an object, I attempt to select an object behind it and am unable to because the locked object continues to become the…

    1 vote
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    moved-to-feature-requests  ·  1 comment  ·  Core Design  ·  Flag idea as inappropriate…  ·  Admin →
  12. Changes to shared file aren't reflected for every user

    Here's the flow:

    - I created a shared file several months ago, Shared for review, & invited another designer to work on it.
    - The other designer worked on it for a month or so, and asked that I update the "shared for review" link.
    - I opened the file. No "Accept changes" dialogue appeared.
    - I updated the link successfully.
    - The other designer opened the preview and realized that only some of her changes appeared in the link preview.
    - When we compared the file on her computer and my computer (100% sure it was the same shared…

    1 vote
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    bug-needs-more-info  ·  4 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  13. XD should automatically pick up the saved location when i'm exporting the artboard as PNG

    Steps are briefed here

    1. I saved the XD file in my desktop location
    2. I'm trying to export the artboard as PNG
    3. XD will automatically show the different location(what i used to save different file). It should automatically pick the current location where the current file i saved.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe XD doesn't always start

    Hi,
    This bug didn't happen until recently, this is the 7th-8th time it actually happens. but it seems to be happening every day, right after I start my computer. So when I start XD, only the window with the minimize/close buttons appear, nothing more. I wait, and nothing happens. I have to close the window, then start XD again to have it working. Sometimes I have to actually repeat the above process two or three times.

    I have a friend who cannot open XD at all. This is our bread and butter, these issues should not exist, especially in such…

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reset to master doesn't show master version

    1. v19.2.22.3
    2. Resetting an component to master
    3. See an exact copy of the master instance
    4. Old elements of the component shows up

    1 vote
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    bug-needs-more-info  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Keeps crushing on windows ,unable to open creative cloud

    Keeps crushing on windows ,unable to open creative cloud

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cannot use Alt to duplicate multiple artboards

    In prototype mode when I try to duplicate multiple artboards with existing links by holding alt and dragging, it either doesn't do it at all or stacks a bunch of duplicates on top of the existing artboards. After attempting the duplication it somehow stops ctrl + z from working and sometimes prevents saving.

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
  18. Losing information already saved

    I really do not understand why some things happen with Adobe XD. this is the second time I've saved a project, and when I go to open it, it simply opens an older file, which I already had a balance before. I simply missed a day's work because XD resolved to unload information already saved in the project.

    My version is on 19.2.22.3, and I attuned it to just over 1 hourr

    1 vote
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    bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  19. Immediately states out of date and needs to update on fresh install, then won't update.

    Fresh download and install today via installer, states it is out of date immediately. I click 'update' rather than quit, and it just quits. Cannot install update. Never has been installed - fresh install on latest Mac OS. Tried uninstalling and reinstalling and that doesn't work either.

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. 共有機能を利用できない

    組織で共有が無効になっているため、この機能は使用できません。
    というエラーメッセージが表示されます。

    ネット上で検索してもどうすれば利用可能になるかわかりません。

    1 vote
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    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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