Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. prototype link

    My Adobe XD prototype links are not holding. I am saving my Adobe XD files in the new Google Stream File drive, and I see in the manage links, the prototype link is there, although when I open the Adobe XD file to update (push to update the prototype link), there isn't an "Update link" button, it's just a "Create Link" button, even though it was already created. Somehow the actual Adobe XD file and the prototype link, are not linking.

    4 votes
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      bug-investigation-in-progress  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • After opening Sketch-Dokument fonts can't be found

      In Sketch I had the "Open Sans Bold" "Open Sans Extrabold" etc. When I open the document in XD it can not find the fonts (but they are activated in FontExplorer X Pro via Typekit). The error message says: Missing fonts:

      OpenSans-Bold-Regular
      OpenSans-Extrabold-Regular

      It adds the word "regular" after every font!

      4 votes
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        9 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Editing character styles doesn't apply it to all characters

        This bug looked to be resolved back in November but I believe it's back. I have steps to recreate the bug.

        XD Version:
        5.0.12.8

        Steps to Reproduce Issue:
        1. Create a character style.
        2. Create text block, type anything.
        3. Apply the character style from Step 1.
        4. Go back to the text block that was created in Step 2 and add new text.
        5. Edit your character style. You should see everything working as it should.
        6. Go back to the text block that was created in Step 2 and add new text again.
        7. Edit your character style.…

        4 votes
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          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Adobe XD file won't open

          I can't open any XD files, the only solution I have to open files is using the "Recent Files" that are listed when I first open the app. It works on files I have created but doesn't work on files others have created.
          Adobe XD version 4.0.12.6

          4 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Some elements of an icon are missing in the exported svg file.

            1. XD for Windows (3.1.12.2)

            I exported an icon which consists of different elements. Some of them won't show in the exported file. I suspect, that this might have something to do with the fact that they are made of an union.
            I have attached 3 pics, (how/what I exported, the result, and the element missing)

            4 votes
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              bug-fix-in-progress  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Copy/Paste shortcuts and menu options no longer work

              I just downloaded the November 2017 update. I opened a new document. When I try to use copy/paste shortcuts on any object, nothing happens. When I right click and copy/paste using the menu, nothing happens. The only way I can copy an object is by right clicking the object in the layers palette and duplicating it. The keyboard shortcut for group works fine (CTRL+G), as well as select all (CTRL+A).
              I opened a project that I started before downloading the update. The copy and paste functions work just fine. They also work if I am in an Illustrator project. I…

              4 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Did you just update your Windows 10 to Fall Creators Update? We’ve heard from our users that many graphics drivers have been invalidated with this update, so you’ll need to go to the manufacturer’s website to download and install the latest. Let us know if this resolves the issue for you!

                -Elaine

              • Symbol repeat grid doesn't propagate .txt files or images to items

                Adobe XD version: 0.6.34.3 Beta

                Steps:
                1. Create a symbol comprised by text and images
                2. Use symbol to create a repeat grid
                3. Drag and drop .txt file or images to symbol

                Expected result:
                Images propagating to repeat grid items
                Text propagating to repeat grid items

                4 votes
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                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • artboard order

                  i have a document with 20+ arboards. When i share this prototype the first artboard that my client sees is not the artboard they need to see "homepage" The home artboard is the first artboard i created in this file so its should be de default artboard i gues??

                  A couple days a go when the file was maybe 8 artboard the prototype displayed the right "homepage" artboard at the start of the prototype.

                  I dont know why en how this changed

                  4 votes
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                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Make XD run stable! fix bugs instead of releasing features.

                    I like that Adobe has released a multi platform prototyping tool with XD. Anyways it sometimes can be very very annoying working with adobe xd, since it has so many bugs. Instead of releasing new features I belive Adobe should be more focused on getting XD stable and bug free!

                    3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • The size of canvas(body) depends on high of browser.

                      The size of canvas(body) depends on high of browser. The body should be full screen sized but its have only half of real size.
                      https://www.dropbox.com/s/isli4kispsp22eu/23.wmv?dl=0
                      windows 10
                      chrome

                      3 votes
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                        15 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                      • Firefox: links in broswer view are shifted when artboard is to long.

                        Version of Adobe XD: 13.1.32.8

                        Steps to reproduce the issues:
                        - Create two artboards
                        - Make the first artboard at least 5000px tall and add an element to it
                        - Link the entire artboard to the other artboard
                        - Save, then publish a prototype
                        - Open the link in Firefox
                        - Hover around the first artboard and you will find that the right side and bottom of the artboard is not linked (no pointer cursor).

                        If the artboard is around 3400px tall or shorter the link does not shift. It seems that as soon as the artboard goes taller than…

                        3 votes
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                          2 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →

                          Greetings Colin:

                          Thanks for the detailed steps + XD file!

                          I did some looking and here’s what I found. On the prototype you share, I am able to reproduce the problem you state. When opening the file in XD, I noticed that you had vertical scrolling enabled on both artboards. On the home artboard viewport was set to the height of the artboard (5000). I changed that to be 1080 and now when looking at the published prototype the bottom right shows that it has a link to another artboard. However, I do notice that along the right edge there’s a buffer where it doesn’t trigger the hand pointing cursor. https://xd.adobe.com/view/48fba056-d3c5-41bd-622d-907681ca931a-3eca/ (added a shape at the bottom right for visual reference).

                          Looking into it more but hope the above helps in case you’re working with taller than 3400px artboards.

                          Thanks!
                          Nina
                          Adobe XD

                        • XD keeps crashing after October 2018 Update

                          MacBook Pro (15-inch, 2016)
                          Processor 2.9 GHz Intel Core i7
                          Memory 16 GB 2133 MHz LPDDR3
                          Graphics Radeon Pro 460 4096 MB
                          Intel HD Graphics 530 1536 MB

                          After using XD every half an hour to 1 hour or so, the program becomes unresponsive. And eventually having to force quit the software or restart my computer again and again.

                          According to my activity monitor, XD takes up the most memory at 5GB.

                          3 votes
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                            bug-needs-more-info  ·  1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
                          • Error 44 when trying to update published Design Spec

                            FIX THIS! I know you're aware of it, I've read what to do about mitigating it and nothing you suggest works. Your software is broken so stop screwing around and fix it, because you are costing all of us that took a chance with you time and money.

                            And by the way, the fact that you haven't fixed this in months has convinced me that XD is going to end up bloated garbage like the rest of CC is now, so I will be doing all future projects with Sketch or Invision studio, because they fix their bugs in a…

                            3 votes
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                              bug-needs-more-info  ·  3 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
                            • BUG: Background blur bug

                              BUG: Background blur added to shapes does not affect background when these elements have fixed positions

                              3 votes
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                                bug-needs-more-info  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • svg files

                                Can not open files svg files!

                                Fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                3 votes
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                                  bug-investigation-in-progress  ·  4 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
                                • prototype

                                  Prototype dosen't load propaly or dosen't load at all after last update.

                                  After the last update of xD I have been unable to share prototypes with my clients. After I generate the link, the following problems occur:
                                  1. The homepage design doesn’t show at all in Google Chrome (69.0.3497.100) After preloader, the animation doesn’t load anything, but if one of the arrows is pressed, it shows other pages.
                                  2. Sometimes only some of the elements appear, but not all elements included in the design in Google Chrome (69.0.3497.100) and Mozilla FireFox (62.0.2)
                                  3. It takes a long time to load…

                                  3 votes
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                                    0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello George:

                                    Thanks bunches for the detailed report. I think what you’re seeing is something that came up in Chrome that is fixed in their next release (70). Our team is also working on updating our web player to better handle this scenario in case there’s issues with the browser in the future.

                                    Not sure what’s going on in the Firefox case – I’ve got FF 62 on Mac and its loading great for me. I’ll give it a try and update.

                                    Thanks!
                                    Nina
                                    Adobe XD

                                  • XD pastes last copied thing from XD and not other applications

                                    Adobe XD 11 (August 2018)
                                    Macbook Pro 15" 2017 - Mac OS High Sierra

                                    Sometimes when I copy from illustrator and paste to XD, it will paste the last thing i copied from XD itself. However if i go back to illustrator and past, it will paste what it copied from illustrator.

                                    I know this is an Adobe XD issue because I encounter the same issues sometimes trying to copy images from web.

                                    Closing XD and opening it again, does solve the issue.
                                    but this bug has been here since I believe June release

                                    3 votes
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                                      1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Unable to Publish when on VPN

                                      Trying to publish when on my office vpn results in "This service is temporarily unavailable. Please try again later." Publishing when not on a vpn works just fine. This is a major roadblock for remote workers required to operate via vpn.

                                      There have been a few other bugs like this opened. Adobe's response always seems to be 'working as designed' with not much explanation. The closest we've come is https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/33072070-cannot-publish-prototype-service-is-temporarily-u @Nina-Ramos suggested it's the company's vpn blocking access. After working with our IT department and following Nina's suggestion, we've confirmed that the following are not blocked:
                                      - Communication over port…

                                      3 votes
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                                        3 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

                                        Configure Charles
                                        1. Launch the Charles app
                                        2. Enable SSL Proxying for the endpoints used by XD
                                        3. Go to Proxy → SSL Proxying Settings…
                                        4. Click the “Add” button
                                        5. Add the following hosts (leaving other fields blank):
                                        - Host: *.adobelogin.com
                                        - Host: *.adobesc.com
                                        - Host: *.adobe.io
                                        - Host: *.amazonaws.com
                                        6. Set Recording Settings
                                        - Go to Proxy → Recording Settings…
                                        - Select the “Include” tab
                                        - Add the following hosts (leaving other fields blank):
                                        - Host: *.adobelogin.com
                                        - Host: *.adobesc.com
                                        - Host: *.adobe.io
                                        - Host: *.amazonaws.com
                                        7. Quit Charles

                                        Publish a prototype from XD
                                        1. Launch the Charles App
                                        2. Switch to the Sequence view in Charles
                                        3. Launch XD and open a design file
                                        4. Select the Share icon
                                        5. Select Publish Prototype
                                        6. Click “Create Public Link”
                                        7. When the operation completes, return to Charles
                                        8. Select File → Save Session As…
                                        9. Provide a file…

                                      • Latest Release Bugs

                                        1. Shortcuts for saving files and grouping objects don't work when we have many slides in production on a single file.

                                        2. Adobe XD freezes after PC wakes up from sleep. Resumes after 10 secs, Max.

                                        3. Adobe XD Unable to Launch at first start after a fresh reboot. Works perfectly after a slight delay at 2nd time.

                                        4. Exo font when used gets the top of the words cut of during typing, which makes us unable to see what's being written. But displays all of it after finishing writing.

                                        All of the above can be reproduced.

                                        I am using…

                                        3 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Using "Background Blur" slows down Adobe XD

                                          Whenever I use "Background Blur" on an object, the software starts lagging and sometimes it also disables any keyboard actions.

                                          System specs -
                                          - Windows 10 64-bit
                                          - 8 GB Ram
                                          - Intel i3 3rd generation

                                          3 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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