Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. [Win] Frequently Crashing

    Frequently Crashing (while open XD app, maximize XD app window, while zooming, if open any multiple files also)

    4 votes
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      5 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    • Crashes every time I click in Prototype

      I can design and sometimes it crashes but not oftenly. But then, whenever I click in the prototype menu the program crashes.

      4 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Exporting SVG is not accurate

        Importing into Illustrator brings some issues concerning the correct color assignation for some elements. Everything else seems to be at the correct place.
        In internet browsers the svg file looks alright but my colleagues have issues importing the files into their development environment, same as I do in illustrator.
        Please fix!

        4 votes
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          5 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

          Hi,

          There is no error with the exported SVG – it is perfectly valid. When i imported back in XD it looks fine as well. The browsers are not performing any error correction for the SVG as you mention below.

          Cheers,
          M.

        • Line breaks created on Windows not recognising on Mac

          I had an XD file created on Windows with text areas including line breaks created by Shift + Enter. Mac is opening this file with no expected breaks

          4 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • "Preserve Scroll Position" is always activated although I didn't activate this option

            All my Prototypes behave like the option "Preserve Scroll Position" is activated although I didn't activate this option.

            Im unsing Adobe XD Version 8.0.22.11 on Windows 10.

            4 votes
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              9 comments  ·  Flag idea as inappropriate…  ·  Admin →

              @Christoph, I think the issue Rob is seeing is different from what you’re describing. It would help to have link to your prototype with details steps of what you’re doing and where it’s not working.

              @Rob – I think you may be hitting a limitation with how things are setup based on what you’re trying to do. Wonder if adding dissolve transition improves the user experience?

            • prototype link

              My Adobe XD prototype links are not holding. I am saving my Adobe XD files in the new Google Stream File drive, and I see in the manage links, the prototype link is there, although when I open the Adobe XD file to update (push to update the prototype link), there isn't an "Update link" button, it's just a "Create Link" button, even though it was already created. Somehow the actual Adobe XD file and the prototype link, are not linking.

              4 votes
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                bug-investigation-in-progress  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Not showing all the art boards on the Published Prototype Links

                I have over 200 art boards in Adobe XD,
                but when I publish the prototype and look at the link online it only shows 50 art boards instead of 200 art boards

                4 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Greetings:

                  It’s possible you have some artboards wired for interaction. In this case, the workflow is published and the artboards not wired will not appear in the prototype. To publish all artboards in a project, the interaction wires should be removed.

                  If you’re seeing something that described above, comment further so we can look into it.

                  Thanks!
                  Nina

                • After opening Sketch-Dokument fonts can't be found

                  In Sketch I had the "Open Sans Bold" "Open Sans Extrabold" etc. When I open the document in XD it can not find the fonts (but they are activated in FontExplorer X Pro via Typekit). The error message says: Missing fonts:

                  OpenSans-Bold-Regular
                  OpenSans-Extrabold-Regular

                  It adds the word "regular" after every font!

                  4 votes
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                    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Editing character styles doesn't apply it to all characters

                    This bug looked to be resolved back in November but I believe it's back. I have steps to recreate the bug.

                    XD Version:
                    5.0.12.8

                    Steps to Reproduce Issue:
                    1. Create a character style.
                    2. Create text block, type anything.
                    3. Apply the character style from Step 1.
                    4. Go back to the text block that was created in Step 2 and add new text.
                    5. Edit your character style. You should see everything working as it should.
                    6. Go back to the text block that was created in Step 2 and add new text again.
                    7. Edit your character style.…

                    4 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Adobe XD file won't open

                      I can't open any XD files, the only solution I have to open files is using the "Recent Files" that are listed when I first open the app. It works on files I have created but doesn't work on files others have created.
                      Adobe XD version 4.0.12.6

                      4 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Some elements of an icon are missing in the exported svg file.

                        1. XD for Windows (3.1.12.2)

                        I exported an icon which consists of different elements. Some of them won't show in the exported file. I suspect, that this might have something to do with the fact that they are made of an union.
                        I have attached 3 pics, (how/what I exported, the result, and the element missing)

                        4 votes
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                          bug-fix-in-progress  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Copy/Paste shortcuts and menu options no longer work

                          I just downloaded the November 2017 update. I opened a new document. When I try to use copy/paste shortcuts on any object, nothing happens. When I right click and copy/paste using the menu, nothing happens. The only way I can copy an object is by right clicking the object in the layers palette and duplicating it. The keyboard shortcut for group works fine (CTRL+G), as well as select all (CTRL+A).
                          I opened a project that I started before downloading the update. The copy and paste functions work just fine. They also work if I am in an Illustrator project. I…

                          4 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Did you just update your Windows 10 to Fall Creators Update? We’ve heard from our users that many graphics drivers have been invalidated with this update, so you’ll need to go to the manufacturer’s website to download and install the latest. Let us know if this resolves the issue for you!

                            -Elaine

                          • artboard order

                            i have a document with 20+ arboards. When i share this prototype the first artboard that my client sees is not the artboard they need to see "homepage" The home artboard is the first artboard i created in this file so its should be de default artboard i gues??

                            A couple days a go when the file was maybe 8 artboard the prototype displayed the right "homepage" artboard at the start of the prototype.

                            I dont know why en how this changed

                            4 votes
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 🐛 Viewport Scroll behavior on Windows 10 feels wrong, legacy scroll API used in Xd?

                              The scrolling behavior inside Adobe Xd feels clunky in comparison with other UWP Apps like OneNote, Edge, Sketchable - what makes Adobe Xd feel slow.

                              Here is a video, Mac vs. Windows AdobeXd viewport scrolling:
                              https://1drv.ms/v/s!AvkEqMrGBsUy0LJH2Aw9BCac2U7T5Q

                              The scrolling behavior on other Windows UWP apps feels similar to what we see on the Adobe Xd version for MacOs.

                              3 votes
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                                0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                              • Unable to select multiple layers across multiple groups

                                If two layers live in different groups, it's not possible to select them both. A use case for this is attempting to change the fill color for multiple layers, but they all live in different groups. This is standard functionality in other design tools.

                                See screen recording: https://www.dropbox.com/s/98yflc2nz9w3xlw/select-from-multiple-groups.mov?dl=0

                                ^ I'm holding the Command key while trying to select multiple layers.

                                It seems this bug was marked as "by design" in a previous post, but I'd like to raise the issue again since this is a major pain point for me. Anyone else agree?

                                https://adobexd.uservoice.com/forums/353010-adobe-xd-bugs/suggestions/17260256-selection-across-groups

                                3 votes
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                                  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
                                • XD not processing font weights properly

                                  Hi, we are using XD version 14.0.42.14 on a MacOSHigh Sierra 10.13.6 and we have trouble with font weights in a same text bloc.

                                  We can create the text zone without any problem. We then set the selected words in both bold and regular weights - in the same font. All is good.

                                  Then when we close and reopen the file later, the bold and regular gets completely random in our text and we have to make it all over again, numerous times.

                                  We've had this issue on various files, on various fonts as well. We always use Google fonts,…

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Live Preview not working on Windows 10 and iOS

                                    Creative Cloud Version: 4.7.0.400
                                    Creative Cloud Sync Version: 4.1.0.29
                                    XD Version: 14.0.42.14
                                    Hardware: Dell Precision 5530 with i9 Processor, 4k Display, 32GB RAM, 1TB nVME SSD, and Quadro P2000 Graphics
                                    OS: Windows 10 Pro v1809 build 17763.253

                                    iTunes Version: 12.9.2.6
                                    iOS Version: 12.1.1
                                    XD iOS Version: 14.0

                                    Issue: I have an iPad and iPod that previously on another computer worked with Live Preview fine without any issues. I have since then replaced the computer with a brand new one. The new computer does not recognize the iOS devices. When I click the device icon at the top right of XD…

                                    3 votes
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                                      7 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                    • After cloud documents XD takes forever to launch/start

                                      Hi, since last update where adobe introduced save to cloud when I start XD the window is blank for a very long time. Everything is slow, laggy, and the save button freezes randomly, even when document is saved on the computer and not cloud. The new update has made working on XD very frustrating.

                                      3 votes
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                                        2 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Preserve scroll position flashes top of artboard briefly

                                        1. Version 14.0.42.14

                                        2. How to reproduce: move between two artboards with preserve scroll position turned on while scrolled down. Keep default transitions (dissolve).

                                        3. Expected: goes from artboard 1 to artboard 2 while maintaining position and transitions smoothly.

                                        4. Actual: briefly flashes the top of artboard 1 before showing artboard 2 at preserved scroll position

                                        5. Video included.

                                        Am I missing something? Or did the new update cause this little glitch?

                                        3 votes
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                                          0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Wrong font weight on iOS device preview

                                          When I preview my designs on my iPhone X, it always shows a very thin font weight. This makes it very difficult to design with Adobe XD. When I preview on the computer, it displays correctly but this isn't nearly as helpful to look at. The font I'm using is a Google font called IBM Plex Sans. I have confirmed it's displaying the correct font but the weight is wrong. Please help!

                                          3 votes
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                                            bug-investigation-in-progress  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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