Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Artboards not showing in Fall Creators Update

    Recently released W10 Fall Creators can't show Artboards on Adobe XD
    Version: 1.0
    2. When you click on ex. iPhone template, you don't see any artboards even if you scroll down or create multiple artboards
    3. I expected to Adobe fix this issue while out of beta
    4. No artboards

    Build Number: 16299.19 (1709)
    This feedback is reposted cause there wasn't any new answer.

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Sorry to hear you’re hitting this issue with XD! It seems like this is fairly common behavior when your graphics drivers are out of sync with your operating system. Please update your graphics driver from your manufacturer’s website (not through Windows), then try again. Let us know how it goes!

      -Elaine

    • [Windows] Hide icon disappearing on hover

      Layers panel, Hide icon is disappearing on hover. The tooltip still works however, and the Locker icon on the left work fine as well.

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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Latency issue since upgrading from Beta to released version

        Since XD is released from Beta, it causes serious latency issues when trying to navigate or move art boards around etc. Performance is terrible.
        Version is 1.0.12.19, CA 2.4.3.114
        This makes it very hard to use now. Delays even occur when trying to use the XD menu - not a good UX

        1 vote
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          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Glyph render in Windows

          Little glyph glitch in 1.0 for Windows

          1 vote
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

            We can’t seem to reproduce this on our side, but just to check – can you update your graphics drivers from your graphics card manufacturer’s website? We’ve noticed that the Fall Creators Update invalidated a number of previous graphics drivers, which introduced things like this.

            -Elaine

          • hex value is incorrect

            i had this feeling that color seems bit off when i was converting design to html, but no matter how many times i copy pasted exact values they remained off. So i finally took screen shot of my site in html with hex values taken from XD and design in XD, and behold colors are different.

            #3e5fd2 color is being shown as #484ED5

            484ED5 being the wrong value

            1 vote
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              5 comments  ·  Flag idea as inappropriate…  ·  Admin →

              One thing to note is that we use the local color space (on the Mac), but browsers are limited to the sRGB color space. If you’re expecting the same kind of color fidelity when you implement, you won’t get it, just due to that fact.

              Another thing to note: we noticed early on was that the Mac’s eyedropper actually creates a color shift, so you may be getting incorrect data from the local color picker.

              -Elaine

            • (Win10) Can't open the CC library panel, get prompted to reinstall XD

              I'm getting this message each time I try to open the CC panel in XD on my desktop computer. I uninstalled XD, rebooted the computer, reinstalled XD but still the same issue. However it works fine on my laptop computer. Both computers run Win10 64b, but the desktop one has more programs installed (not just Adobe programs), so I suppose something gets in the way. The CC library works fine in any other Adobe program.

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                There are a couple of potential solutions for you:

                Hope these two links help! Let us know how it works out for you.

                -Elaine

              • [Windows] Adobe Illustrator imported .svg with images dragged and dropped into Xd is offset and tiled.

                Xd Version: 0.8.22.17 Beta, CS 2.4.3.114
                Adobe Illustrator Version : 21.1.0 (64-bit)
                Windows 10 Home
                Version 1703
                OS Build 15063.608

                Method 1 (Drag and Drop from Browser)
                1. Create rectangle 400x400
                2. Open any browser. Locate a .jpg image
                3. Drop and drag image onto 400x400 rectangle
                4. Select artboard
                5. Export artboard as .svg (embed image)
                6. Open Adobe Illustrator
                7. Open exported .svg in Adobe Illustrator

                Result
                see Ai_OpenSVG.png

                The image's 0,0 (top Left) co-ordinate is offset

                Expected Result
                see MS_Edge.png

                Browser Checklist
                Displaying as Expected : Internet Explorer
                Displaying as Expected : Microsoft Edge
                Displaying as Expected…

                1 vote
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi,

                  We have a feature in our backlog to improve the SVG export wrt transformations. The Illustrator team will likely improve their SVG import as well so that in the future these offset problems will be gone.

                  Cheers,
                  M.

                • Editing character styles will apply changes to only parts of text

                  When I edit a character style (e.g. change the font-size), the effect will only be applied to parts of the text.

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                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • [Windows] Content rearranged or X Y alignment is different after save and restart Adobe XD

                    1. Version 0.8.22.17 Beta, CS 2.4.3.114
                    2. Save file and restart Adobe XD
                    3. The adjustments I made needs to be saved
                    4. The adjustments are rearranged or X Y alignment is different after save and restart Adobe XD

                    Look at the textboxes. They don't fit anymore within te artboard. I didn't accidentally do that...

                    1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                      Hi,

                      I checked your file and indeed some of the text items have content cropped by the artboard box. I opened your file on both Mac and Win and did some positioning for the text items, saved them, close XD and then open the file again. The adjusted text items were placed properly.

                      I have some questions maybe we can reproduce the problem together:

                      • does the problem happen just for some text items?
                      • does the problem happen for other assets that are different than text?
                      • were you working only on one windows machine that had all the fonts available? In other words, i see that the text items have the OpenSans font. Is this font what you chose in the first place?
                      • can you give me more details about the “save file and restart XD” operation? How did you do that?

                      Cheers,
                      M.

                    • Fonts do not automatically reload after installation on Windows 10

                      I'm using a font in a document. I remove the font from the computer and re-install a new version of the font (with the same name) but XD doesn't recognize new glyphs. It's an icon font. I need to restart XD to see the new glyph.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                        Thanks for your feedback! This is a known issue with the Windows UWP platform, and we are working with Microsoft to fix the issue any future version of Windows 10. I’m marking this as watched in order to track the issue publicly. Thanks!

                        Elaine

                      • 1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Subtracted text in symbol always changes all instances on editing

                          Version: 0.8.22.17

                          When you create a symbol with some shape and text and the text is subtracted from the shape, then modifying the text in one instance changes the text in all instances.
                          It seems in such a case text is treated as shape instead of as text and therefore changes the symbol itself and all instances.

                          I've attached a sample .xd file that illustrates this issue.

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            Thank you for letting us know about this issue Edmund. I’ve logged a bug and sent it to our team of developers to take a look.

                            Debbie

                          • Artboard Not Showing in Windows 10

                            Work area is blank no artboard is showing in windows 10.

                            1 vote
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                              2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Can't edit links

                              I can't delete or edit a link between two artboards. When I move it from one section and try to place it at another spot it just snaps back to its original place. It is stuck and I can't delete it either. A bug I presume? Alot of people are experiencing this.

                              1 vote
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                                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • [Mac] Bumpy/Unsmooth Free Dragging in XD when using SteelSeries Mouse

                                I use a SteelSeries Rival 100 mouse with my Macbook Pro and have the SteelSeries driver software installed.
                                It seems that in XD the free dragging (holding spacebar + mouse's left button then move the mouse) function won't work normally if the Steelseries mouse is used. Scrolling speed of the canvas varies a lot even cursor / mouse movement is steady, sometimes the canvas even got stuck (i.e. not moving) even if the cursor / mouse is still moving.

                                On the contrary, free dragging works fine if Mac's built-in touchpad is used; I experience no scrolling speed problem nor any…

                                1 vote
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                                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • [Windows] Adobe XD ignores Handwriting input settings on Windows 10 1809

                                  There's an issue with Adobe XD on Windows 10 1809 that it ignores settings which disables handwriting input panel if system has Windows Ink enabled. Briefly said Adobe XD turns unusable with Windows Ink while using Wacom tablet.

                                  I've been trying to analyze and fix these issues myself to no avail - Touch and Handwriting service set to disabled and not running, computer policy (gpedit.msc) set to disable input panel + handwriting panel set to docked mode. Result is that Adobe XD shows handwriting input panel even this feature is disabled in the system and ignores windows settings.

                                  I consider…

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                                    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Application not even opening

                                    version 14.0.42
                                    when you click on the application it opens the adobe xd application for a sec and then closes automatically

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                                      0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

                                      Greetings:

                                      Do you see any errors when this happens? Have you successfully worked with XD in the past? Or is this your first time installing.

                                      You may be seeing this due to XD not obtaining the required permissions. To help address, please follow the troubleshooting steps in this help page https://helpx.adobe.com/xd/kb/exit-code-183-while-installing-adobe-xd-windows.html

                                      Hope this helps!
                                      Nina
                                      Adobe XD

                                    • Auto-Animate breaks when changing non relevant object

                                      1: 13.1.32
                                      2:
                                      a) Creating an auto animation between the same object (text field) on another artboard.
                                      b) Everything works fine, the exact text field moves to the spot where i changed it to.
                                      c) As soon is a change the hierachy of a completely different object on this artboard, it looses its connection and "moves" another text field instead of the previous one.

                                      3. One text field to move from one place to another within the transition
                                      4. The Text field seems to "fly in" from another spot in the artboard.
                                      5. Please excuse the sloppy mouse movement. The…

                                      0 votes
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                                        bug-investigation-in-progress  ·  4 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Impossible to rotate more than 360 using auto-animate

                                        I'm loving auto-animate, it's a great feature, so powerful but... since we can't give to any object more than 360deg of rotation, it couses an animation problem.

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                                          bug-needs-more-info  ·  1 comment  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Can't get files to upload on mobile app

                                          App Version: 10.0.0 (10765)
                                          OS Version: 8.0.0
                                          Device Model: SM-G965U
                                          Manufacturer: samsung

                                          I can't open any files on the Adobe XD app after updating. I just get the loading wheel.

                                          0 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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