Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. art board background colour bug

    (See file attached) Background colour not correct, when using 50% of a colour on the background of an art board. It goes to a dark grey colour...?!

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  2. Keeps Crashing

    Here's what I see every time I open XD which doesn't really open the app but shows me the error message:

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello:

    Has something in your system changed recently? Do see problems opening other applications?

    Can you do the following to collect XD log,
    - Open Terminal app, enter “cd Desktop”
    - Then, enter “log show —predicate ‘processImagePath CONTAINS “Adobe XD”’ —last 3h >xd-log.txt”
    (3h = 3 hours, can be set to days ex. 3d in case more time should be captured)

    Thanks!
    Nina
    Adobe XD

  3. all artboards are not upload on cloud server

    Version 16.0.2.8 (Starter), Creative Cloud Sync 4.2.0.25

    Before the upgrade my artboards file are upgraded 36 to 38 its working perfect but after upgrade my artboards are more then 38 i have designs all designs are link to each other but when i upload to creative cloud server its only shown 38.

    Thanks

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-investigation-in-progress  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adobe XD Crashes when you click the layers icon or the prototype tab

    Report 1
    Step 1: Open XD > working file

    Step 2: Click "prototype"

    Result: Program crashes

    Report 2
    Step 1: Open XD > working file

    Step 2: Click "layers" icon

    Result: Program crashes

    Program: Adobe XD CC

    OS: Window 10 x64 Pro
    Version: 10.0.17763

    Installed RAM: 8.00 GB
    Processor: Intel Xeon CPU E3-1230 v2 3.30GHz

    System Manufacturer: Lenovo ThinkStation E31 255547U
    GPU: NVIDIA Quadro 600

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Are you still seeing the problem after updating drivers? Can you confirm you downloaded latest ones from nVidia site? If using Microsoft device manager, it may have a slightly older version. You can also check to see if card is conflicting by using device manager to “turn off” nVidia so XD uses onboard card.

    For reference, here’s the XD system requirements for display & graphics, https://helpx.adobe.com/sea/xd/system-requirements.html

  5. Visually see Selection of multiple objects

    When selecting multiple objects / assets they highlight (like illustrator).
    However in XD if say more than 50 objects are selected via dragging the mouse over the top, it gets to a point and stops the highlighter.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. [HELP] Adobe XD Cannot Create nor Open File

    [PLEASE HELP] Hi, my adobe XD cannot open nor create a new file. When i open file, adobe automatically close and no notification or report.

    ASUS X450JB (RAM 4GB)
    Windows 10 Home (last version)
    Adobe XD (last version)

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. XD Drops Images from CC Libraries

    XD fails to bring in all images dragged from a CC Library unless all (or most) are visible in the CC Libraries panel. Depending upon what is visible in the panel, only some of the selected images are brought in. Scrolling up or down in the panel changes which of the selected images actually get brought in.
    This is consistent for me in my older and newer documents, as well as in older and newly-created Libraries. I have uninstalled and reinstalled XD and the behavior persists. Screen capture video of the problem is attached.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Michael:

    When I do shift select, it grabs all contents of my CC Library in between the initial selection and new selection below (or above based on asset placement). And when I drag, it does get them all in.

    However, when I select the cmd (apple) key + select, I can repro similar scenarios that you show in your video.

    I’ll file a bug for the team to review.

    Thanks!
    Nina
    Adobe XD

  8. [Win10]Not launching anymore after newest update

    After I installed the newest update of Adobe XD on my Windows 10 system it is not launching anymore. The window closes half a second after it opened.
    Or the other case it that it opens for 10 seconds as "white screen" where the window is loaded and nothing is shown.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  System  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Jan:

    I suggest you try the following:
    - Follow troubleshooting steps here, https://helpx.adobe.com/xd/kb/after-launch-adobe-xd-shows-white-screen-and-crashes.html

    - Use Creative Cloud cleaner to resolve installation issues, https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    If issue persists after the above, please run log collection tool https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html & share the file.

    Thanks!
    Nina
    Adobe XD

  9. Artboards are missing when I open the project in xd cc

    When I completed my project in xd, the same day I had published this on my Behance profile and created a public link of "Adobe assets".Next day when I opened my project in Adobe XD app of creative cloud, except the last artboard all other artboards were missing/not showing up.
    Version: Adobe xd 15.0
    Version of O.S: Windows 10 Home 1803

    All the public links:
    https://www.behance.net/gallery/76058957/VERY-FIRST-UI-Project
    https://xd.adobe.com/view/49cebe9c-6d1e-4dac-7c15-e4964ad40f4e-3fff/

    Image of the situation:

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pinch Gesture doesn't work on Macbook Trackpad

    The pinch gesture on the trackpad doesn't result in zooming. This bug only occurs every once in a while and seems to go away after a few sessions, but for those that the bug is there for it is very annoying. Unless you use the zoom shortcuts or zoom tool it is stuck on 12.3%.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  2 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  11. Material Pallete Plugin by ParamUkesh doesn't work

    So I installed this plugin. Earlier it didn't show up in my plugins tab. When it finally did show up in the tab, and I launched it my layers moved but nothing happened. Moreover, whenever I pressed any short-cut for example
    CMD + Shift + Space there wasn't any activity response.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    third-party-plugins  ·  1 comment  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hovering the cursor does not match the selected object.

    In the assets panel, the selection of objects does not match the position of the mouse cursor. Better seen on video: https://www.youtube.com/watch?v=-hL0LFATNTc

    Version: 16.0.2.8
    Creative Cloud Sync: 4.2.0.25
    Win10: 1803 OS Build 17134.590

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-filed  ·  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  13. CTRL + arrow and CTRL + SHIFT + arrow Doesn't Work in Layers Panel

    From the Assets Panel:

    - double click on a symbol to edit the name (e.g., Symbol 256)
    - position the cursor at the end of the name (e.g., after the 6)
    - press CTRL + Left Arrow to quickly jump to the previous word break
    notice: the cursor jumps to the word break, as expected (e.g., before the 2)
    - press CTRL + Left Arrow again
    notice: the cursor jumps to the next word break, as expected (e.g., before the S)
    - do the same thing with CTRL + SHIFT + <Arrow> to quickly select text from the current insertion…

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-filed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. xd closes and eat memory when switching number of monitors

    XD closes or eats my memory when I go from dock station to laptop and back again. Sometimes it craps out and nothin will load, i'll have to force it shut and then open it back up again off my dock and just working off the laptop. Other times it tries to close itself and I'll have are you sure you want to exit windows when I put my laptop to sleep and then wake it back up. It seems like the switching from laptop view with 2 additional monitors to only laptop is the issue.

    laptop
    i7 2.8 16gb…

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  System  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fonts with similar name activates wrong font from Adobe Fonts

    When designing with a font from Adobe Fonts. And then watching design in Adobe XD app on Android another font is activated automatically.

    The font i wanted to use: https://fonts.adobe.com/fonts/t26-carbon

    The font that gets activated and shows up in the XD app: https://fonts.adobe.com/fonts/carbon

    I tried deactivatinf back and forth but the wrong Carbon always activates by default.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-filed  ·  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  16. Publishing (Share) with Auto-Animate breaks Prototype

    When I create a prototype with auto-animate animations in it and share it, the prototype breaks in the browser. Links don't work, some pages won't scroll. Graphics look more pixelated. Not sure why it's breaking but I tried every scenario possible with new and existing documents. Same result.

    As soon as I remove the auto-animate, it works perfectly in the browser.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  5 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
  17. Trying to save file to cloud - get endless spinning wheel

    Hi, I can't save any files to the cloud, when I try I get the "Saving" screen with spinner forever.

    I'd really love to preview the prototype I'm working on, on my phone, this issue is a bit of a blocker at the moment.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe XD - when logged in, public link does not display in browser (XD v 16.0.2.8 enterprise acct., macOS Mojave )

    When logged in from the browser, the public link does not display, and only shows as a blank page. But once you log out from the browser, the link displays.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Color pallet using image

    Creating color swatch from Psd or vector in XD is possible. How to create color swatch using image file.

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-needs-more-info  ·  1 comment  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
  20. Have to press/release Control while holding spacebar to get the artboard to move

    I can only space+drag the Adobe XD artboard on my Windows 10 HP Spectre if

    1. I hit spacebar
    2. hit control while still holding the spacebar
    3. Release control, keep holding spacebar
    4. Click left trackpad button while continuing to hold spacebar. Then, the artboard will move as expected.

    When I use XD with this same computer with my external trackball, I don't have to use the control-release in step 3. This is what I'm expecting.

    But without the external trackball and just using my laptop as is, if I don't do it in exactly this order, every single…

    1 vote
    Sign in
    (thinking…)
    Sign in with: facebook google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    bug-filed  ·  0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Adobe XD: Bugs

Feedback and Knowledge Base