Adobe XD: Bugs

When filing a new bug, please provide:

  1. Version of Adobe XD
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. XD file, video or GIF capturing the issue (optional)

XD Known Issues list,
https://helpx.adobe.com/sea/xd/kb/known-issues.html#main-pars_text_2544517

Thank you.

Bug details

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  1. Cannot Paste Item

    I cannot paste shapes from Illustrator into Xd. When I try to paste an item, it just pastes code. I am wondering if the new update is causing this issue.

    I am trying to finish a project for the Adobe Education Exchange course I am taking and cannot finish because of this issue.

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      bug-needs-more-info  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Can't create sharable link

      There was a problem updating the design spec you previously published (error 55:18:-1). Choose "New Link" to create a new design spec link.

      I am getting this error message only when I attach assets. I have tried all the troubleshooting from your page. I have 83 assets is there a limit I do not know about?

      Thanks!

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        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Error 1001 when trying to publish prototype

        Version 11.0.22.10 (starter), Creative Cloud Sync 3.1.0.8
        Share > Publish Prototype

        After these steps, he presented the attached error. Even following the steps in the tutorial shown, the error persists.

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          0 comments  ·  Share  ·  Flag idea as inappropriate…  ·  Admin →
        • FIles bad resolution

          exporting files in PNG bad resolution, and SVG file exported wrong format opening in illustrator and photoshop

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Can you share more details about what you’re doing and where it’s not working as you’d expect? For reference, Elaine Chao has a great guide for exporting assets from XD https://medium.com/thinking-design/protip-exporting-assets-in-adobe-xd-c586996de703

            It’s possible that SVG file association is set to Illustrator. You can change the default app by going to the properties of the file and updating the application it’s set to.

            Cheers!
            Nina
            Adobe XD

          • Thai language problem occurs in some bold font (e.g. Helvetica) on Mac OSX

            Steps to reproduce the issues
            1. Use Helvetica font and select "Bold"
            2. Write some Thai text like in an example "หน้าแรก" and then deselect it, the XD show wrong text as you can see in attach image.

            This issue occurs in many standard fonts for example Helvetica, Arial only in Mac. I've already tested in Windows, it has no issue.

            Version of Adobe XD
            - 11.0.22.10

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              0 comments  ·  Design  ·  Flag idea as inappropriate…  ·  Admin →
            • live preview doesn't works

              version: 11.0.0 (11791)

              I'm using MacBook for designing and I used to preview it in my google pixel 2 XL, it works fine up to a point after the android pie upgrade, it totally sucks.

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                0 comments  ·  Functional  ·  Flag idea as inappropriate…  ·  Admin →
              • Slow animation of overlay in a published prototype

                After publishing a prototype with around 10 screens, the overlay of an ios keyboard takes 4-5 seconds to show up after the initiated target is clicked/tapped. I made a new file with only 1 artboard and the same overlay and the animation worked as expected (.2 sec). What could cause this in a more complex prototype (with 1-2 targets per page)? I have to send a disclaimer to tell people to wait for the keyboard to show up (not cool). Is this a known bug?

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                  6 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →
                • Select and move an object problems

                  When I want to sort an object or want to move one of the objects, It's making duplicate object and freeze on screen sometimes until Close The Adobe XD and reopen the file, just save the file and reopen again to fix that.

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                    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
                  • Não abre !

                    Clico para abri o Adobe XD, ele começa abri mas fecha... ele não inicia e nem da erro

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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Transitions change to overlay even though they shouldn't

                      1.
                      Adobe XD CC

                      2 - 4.
                      I made about 20 artboards including a frontpage, 3 subpages and about 16 subpages from these 3 subpages (all of these 20 are the same size). I linked them to each other using transitions and checked the preview which worked fine. Then I also created one smaller artboard, which i linked as an overlay to the frontpage. After this I saved and closed the Xd-document, and when I later opened it, almost all of the transitions had been changed to overlay. When I tried to change them back to transitions, they automatically change…

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                        0 comments  ·  Prototype  ·  Flag idea as inappropriate…  ·  Admin →

                        Greetings:

                        Uhm…interesting. So when you say “almost all of the transitions had been changed to overlay.” can you share what you expect to happen and what is actually happening?

                        The dialog for transitions/overlay defaults to the last option used. Is it possible that you set a transition to an overlay and subsequently wired artboards without editing the settings?

                        Can you share your XD file for further investigation?

                        Thanks!
                        Nina
                        Adobe XD

                      • Exporting artboards in order

                        When I have the artboards numbered in order they don't export to PDF in the same order (or any order for that matter) they just export in a random sequence. Unless I'm doing something wrong.
                        If you have lots of artboards to export this can take time to sort out and reorder in Acrobat.

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 文本框输入文字bug

                          在的文本框中从已有文字中间输入文字 后边的文字会被删除

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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 모든 화면이 '디자인 사양 게시'되지 않음

                            version: 10.0.12.9

                            아트보드는 50개 이상입니다.

                            '디자인 사양 게시'를 하면 6개의 아트보드만 게시됩니다.

                            프로토타입 화면에서 Home을 변경하면 더 많은 아트보드가 게시되지만, 역시 모든 아크보드가 게시되는 것은 아닙니다.

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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                              Greetings:

                              So XD publishes workflows. When sharing Design Specs (or Prototype) XD will publish artboards that have interaction. To share all artboards, make copy of the project and remove all interactions.

                              If you are seeing something different, can you share the following:
                              - XD project
                              - AdobeID
                              - Location where you’re sharing

                              Thanks!
                              Nina
                              Adobe XD

                            • Shape and art board not showing properly

                              see my attachment why square shape looking like that when i move it..

                              1 vote
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Incorrect Text justificiation and type when importing from illustrator

                                I am trying to use the Creative Cloud to share items between Illustrator and XD. When I create text in Illustrator save it to the cloud or copy it, then bring it into XD, the text appears in the proper location but it the text alignment is not carried over. So my text is centered in illustrator, but in XD it will be left aligned.

                                1) ver 10.0.12.9 on windows 10
                                2) Create text in Illustrator, copy it to XD.
                                3) Text will copy to XD in the same format and alignment as it has in illustrator.
                                4) The pasted…

                                1 vote
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Trouble in the published design specs version

                                  Hi there, we're using XD 10.0.12.9 version for designing purposes. While publishing a design specs document from XD, the screens are jumbled in the published version despite linking all the screens in the order it actually has to be.

                                  Please help

                                  Deepa Lakshmi

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • The files created by the version of MAC cannot be open by the version of windows 10

                                    as the title,import the files created by the version of MAC,no tips,no warnings,just blank,nothing

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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Chrome blocking requests (failed to load)

                                      Versions:
                                      Adobe XD version: 10.0.12.9
                                      Creative Cloud-Syncronisaion: 3.1.0.8
                                      Chrome: 68.0.3440.75

                                      Console log (times 97):
                                      Access to Image at 'https://public-v2links.adobecc.com/XYZ/component?params=component_id:XYZ;version:0&token=XYZ&api_key=CometServer1'; from origin 'https://xd.adobe.com'; has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://xd.adobe.com'; is therefore not allowed access. The response had HTTP status code 503.

                                      2-aa54145c77fd12ad67b7.js:1 Failed to load https://public-v2links.adobecc.com/XYZ/component?params=component_id:XYZ;version:0&token=XYZ&api_key=CometServer1

                                      I guess that's why in the prototypes does not load correct (prototype-missing-object.png)

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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                        Greetings:

                                        Are you trying to access prototype within business network? It may be possible sharing is not permitted. The following are required to be enabled in order to support viewing prototypes:
                                        - Communication over port 443
                                        - HTTP PUT/POST requests to Adobe’s Creative Cloud
                                        - Accesses to the following end points:
                                        https://cc-api-cp.adobe.io,
                                        https://comments.adobe.io/

                                        I encourage you to try loading link on home (or different) network and see if same issue comes up.

                                        Thanks!
                                        Nina
                                        Adobe XD

                                      • Adobe XD storage unused staff

                                        Hey, I noticed that Adobe XD file (*.xd) storage more than should, unused images etc. , that make the file twice big than it should for me.

                                        I can easily discover which file, but removing it from the storage via any zip app make it unable to open . Also I can not find it in my document to remove it in Adobe XD

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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 图片不能放入XD

                                          文件夹中的图片并不能放入xd,

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          Adobe XD: Bugs

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